Royal Dental Spa

Stay away. Sad how the receptionist Jackie was condescending and Dr. Lipkin is all about billing the insurance before he even welcomes you as a new patient. Not a good experience.

This was by far the best dental experience I’ve ever had! Dr. Lipkin and everyone in the office were very kind and efficient. Quickest, most painless dentist visit I’ve had! Thank you all!!!

Had my first visit to this office today. I have a serious dentist phobia from childhood trauma at another dental office and wasn’t sure how I’d like the place, but after speaking with Jackie, the office manager several times before my visit to make sure that my insurance would be accepted, I finally decided to go in. She was very helpful and very thorough and in person, very personable and extremely professional. Once inside, Sara, the dental hygienist was quick and nice and eased me through the x-​rays. Then, Dr. Lipkin came in and immediately introduced himself. That really set me at ease. Most offices are in and out jobs and the dentist very rarely even takes his mask off. Not Dr. Lipkin. He reviewed my X-​rays and spent time advising me on what was necessary to do at the time being and what could be done later. I appreciated that because he wasn’t trying to sell me anything and genuinely cared about my oral health. Overall, I was very pleased with the office, the staff, Dr. Lipkin and his services. My new favorite dental office.

I love this office, he is very gentle and his staff make me feel welcome and comfortable to be there. They will do emergency dental work, just call to ask. He has an office in Studio city and Thousand oaks

My wife and I have been going to Royal Dental Spa for many, many years and we have always been treated with the utmost curtesy and respect. Dr Lipkin is really fantastic and he truly knows his stuff. Over the years, during lean times and good, he has always been incredibly helpful as to what is urgent and what I can put off until the bank balance is a little healthier. He’s never been pushy and I’ve never felt pressured into having anything done that is either not needed or essential at that moment. Jacqui is wonderful, very funny and extremely efficient. She has always been very helpful over the years, and navigated me through the insurance nightmare whenever my cover has changed. She has always explained things in detail so that we can make the right financial choices and budget for any upcoming work to be covered by the different FSAs or HSAs we’ve had over the years. Also, Sarah, the dental nurse is really lovely and a very light touch with the cleanings, scalings and x-​rays!
Everyone at Royal Dental Spa is always ready with a joke and a story to make the time in the chair fly by! I have truly enjoyed the care and professionalism shown to us by Dr. Lipkin, Jacqui and Sarah and I would whole-​heartedly recommend this practice.
I hope to be going there for many, many years to come!

I would like to thank Dr Lipkin and his wonderful staff. Last Friday, my wife fell and chipped 2 front teeth. I called Royal Dental Spa with a lot of questions and was extremely impressed with the way Jackie handled our situation. My wife was very nervous and the whole staff was very receptive to our needs. Dr. Lipkin made her feel very comfortable and was able to fix her front teeth. Jackie explained in detail the options we had and our bill was very reasonable. Great experience all around and we will definitely recommend this Dental office.

I would love to tell you great things about this dentist, but I couldn’t get past his front office rep Jackie. I did extensive research when I picked this dentist. I have had his phone number on my desk waiting to make an appointment with him for a month. When I called to set the appointment with Jackie she was extremely rude. I had to call my insurance to get an eligibility sheet faxed to them because she could not be bothered to assist me with that. When I spoke to my insurance rep she asked why the dentist office didn’t call and that there were some discrepancies with their address and name and asked if I could call and ask them to call in. I offered to call Jackie back and clear up the discrepancies when I called her back I expressed to Jackie that I didn’t feel good about our last conversation and I wanted to clear the air. She was not receptive to this statement at all. She interrupted me and then went on and on without letting me finish my sentence. She even said that I should go somewhere else because she wasn’t interested in helping me. I am not sure if she is a family member of the dentist or not but, her courage to behave and state such rude things were that of someone who did not care or had no one to answer to. I would NEVER allow one of my employee to speak to a customer the way she did. I pride myself on customer service and go the extra mile for all of my customers. This is by far the worst customer service and worst experience I have ever had. I am very sad Dr. Lipkin I really wanted to bring my daughter to you.

Dr. Lipkin is great with very friendly staff. I love that he has the two locations, studio city and thousand oaks. I feel very comfortable and know that my teeth are in good hands!

Thanks to Royal Dental Spa I no longer fear going to the Dentist. The woman at the front office is so helpful and sweet, and Dr. Lipkin is always so upbeat and funny. They really help put me at ease and are always very clear on what my I need done. It took me a while but I have finally found the right Dentist… At long last!