The Consignment Warehouse

Went by today at 10:10 am during their posted regular business hours. Once again (this is the 3^rd time!) the door was locked and nobody was around. Store is full of furniture, normal business hours posted as usual, etc. Information about an upcoming auction coming written on a piece of paper was only unusual thing. This place does not deserve to stay in business. Totally unprofessional and unbusiness like store ever. Will not be back. They should be out of business! Maybe the auction is a liquidation auction?!

I wish I had seen these reviews before taking my goods to this place for consignment. Like many others here, they basically stole my furniture. After leaving pieces there, they would not respond to any of my calls or emails and now their phone number is conveniently disconnected.

Jennifer is correct. So unfriendly. It feels like you are taking them away from whatever it is they wanted to be doing. Overpriced.

Total crooks with a capital C. I took some furniture to the Newbury Park location about 1 year ago. About 2 months ago, they finally got back to me and told me they had sold one piece and couldn’t sell the other piece. They said they were planning to mail me a check for the piece that they sold. That’s the last I ever heard from them despite repeated calls and emails checking up on the status. Now it seems they are out of business? The website is gone and the phone number is dead. I called the Thousand Oaks police and they told me my only option was to take them to small claims court. Does anyone out there have the contact info of the owner? Please email me at firstname. lastname@gmail… Thanks!
Seth Claudepierre

I’m really surprised that no one has posted anything recently considering many local residents have furniture locked inside. Recently found out that they walked from their business. I called the property management company who said that they recently posted a new note on the door with information on where to send any relevant documentation as they are trying to get the furniture back to the rightful owners. What a bunch of deceiving people to have done this to us. I don’t even know if my furniture has sold as I’ve been trying to get in contact with them for weeks. If the furniture is no longer there, I’m out of luck. All I have to say is karma, I hope they go to jail.

This place has stolen thousands of dollars from us and many others and as far as we know it is closed. They need to be prosecuted, and sent to jail. From what I can tell this has been going on for a long time, believed to be planned also. Please contact me at
or Jeanette Bradfield on facebook.
Maybe we can do something as a group. Also if he owes you money you must be named in bankrupsy court. Keep on top of this.

If you buy from them, you’re supporting a business that does not honor its debts… the worst customer service imaginable because it is non-​existent.
If you sell your furniture through them, don’t expect to get paid.
Stay away for your own good.

STOLEN GOODS! STAY AWAY. This place steals furniture from the consigners. Police are involved already. Folks have taken him to court. Consider this if shopping here. Mike stole my furniture. And looking at Unilocal reviews, there are many of us. This is a CRIMINAL OPERATION.

I went in this evening and was greeted by a nice looking older woman.
The problem is that she could give a rip I was looking around, my only interaction was saying «wow you sure have a lot of things in here. She only stared at her phone and grunted «yah». Stared at her her phone like a 7^th grader.
The bigger problem is that I only saw about three items worthy of buying, the rest looked like junk.
Expensive junk, flea market junk, low-​brow garage sale junk. Save your time and avoid the rude behavior and skip this place.

Ahhhh, this place and experience inspired my long awaited return to Unilocal.I have been waiting for something to stoke my Unilocalish fires for a while, and this place did the trick.
First off, my very shy and introverted friend and I decided to visit this establishment after discovering its existence through the window of a Wendy’s while gabbing over our salads. Upon entering the establishment, my shy and introverted friend was so put off by the sales-lady’s brisk greeting that she actually ended up asking if it was okay that we looked around. It went something like this:
Sales Lady (let’s call her Renee): (in a not so pleasant welcoming voice) «Can I help you?» (then looks at us with a mixture of boredom and disdain)
Me: Nope, just taking a look around…
Renee: (just stares at us)
Shy and Timid Friend: Is it okay if we look around?
Renee: Yeah
Just the fact that my friend didn’t feel initially welcome, that should have been our first clue… but alas, my story continues.
After that initial contact with the sales staff, we decided to explore. There were several very interesting and beautiful pieces in the store (read: expensive). After looking around, my friend decided she liked some very old and beautiful books. I suggested that she try and negotiate the price (you know to get her out of her shell and to make Renee take a break from her sandwich), so she took the books to the front and asked is they would take $ 20 for the books (they were marked at $ 30). Renee immediately said no. Then she said that she would take $ 28. My friend (much to my dismay) decided that that was fine and the sale proceeded. Here’s what happened next.
Renee: I have a commitment to the sellers. (then she TEARS off the ill-​advised tape that was holding the price tag and rips the inside cover).
Me: Well, it looks like it should be $ 20, after all.
Renee: ARE YOU KIDDING ME?!
She literally said that to me in the most condescending and wenchiest voice possible. SHE TORE THE INSIDE OF THE BOOK!
I decide to shut up, because anything I say at this point with either 1. embarrass my delicate friend or 2. involve me breaking out the spicy language.
Renee decided to try and tape the tear back together, and just leaves it be. My friend pays and I stand there like a zombie. You see, I am formulating my Unilocalish tirade at that point.
Then it gets interesting. I ask for a business card and her name (let’s call her RENEE) and low and behold– a transformation takes place.
All of a sudden she is pointing out other books, my friend, might be interested in. She apologizes for eating in front of us and instructs us to having a nice day.
Seriously, now Renee?
I agree with the review that stated that he felt like he went into a Ferrari dealer in sweatpants, because that is precisely how she treated us.
If she was so committed to selling her clients goods for a good price, she should pepper her existence with some good old fashioned customer service.
The sad thing is, I really liked a desk that was on display. A beautiful red beast of a desk, and I was formulating on how to sell the idea to my hubs on letting me spend $ 700 to get it; well; not anymore. The thing about going to a Ferrari dealership that makes spending 6 bills on a car, is that they make you want to do it. They treat you like royalty (well, you know why) and you end up thanking them afterwards.
Not so here, we spent $ 28 and wanted to bow and apologize as we backed out the door.
Never. Going. Back.
I gave her two stars because she shows potential and realized she was being a (insert word here). Maybe if I had worn my JChoos, she would have been nicer. But, hey, it’s summer. =)

If only I could give zero stars. Uncaring. Policies written to benefit the business only. The customer loses. Just donate your items to charity. You will feel better about it and you won’t help this guy get rich (er)

I really hate to write negative reviews and try hard not to but my experience here tonight was just awful. I came in looking for a coffee table and I have a good idea of what I specifically want.
I was promptly greeted by the saleslady which was good. I explained to her what I was looking for and she walked me around to a few different pieces they currently had. She was somewhat pushy and off-​putting with her attitude. I found a table I really liked but for some reason it had this big block of something on top of it. I asked her if we could have someone move it so I could see the top of the table I was interested in. She agreed but for some reason just kept showing me other pieces and never got anyone to move it. (eventually I had to help the warehouse guy move it).
I could go into more detail and write a semi-​humorous account of the events but I’ll summarize. This lady kept telling me to google the brand name for some reason and insisted it was of the highest quality etc… That is great, lady… but this is used and knicked and scratched and you won’t budge on price? Fine.
I end up seeing a matching end table that she failed to point out to me (poor salesmanship). I ask about a «package deal» and she was having none of it. You’d thing you could have some wiggle room at a used furniture consignment store. Anyhow, after she flat out refused to budge on price or contact the person who was selling the two pieces, she decided to call me a «hipster» because of my plaid shirt and make personal comments and assumptions about me. She lost the sale and I was ready to buy. Granted, it wasn’t the $ 5000 gothic looking dining room table, but it was a decent chunk of change.
I was treated like I walked into a Ferrari dealership wearing sweatpants and towing a shopping cart with my belongings. I have never been treated like this before. I’m not some punk kid, I’m in my 30’s and clean cut. This woman lacks social skills, tact and the ability to sell and I sincerely hope she considers a new career path. Meanwhile I will direct people away from this store (not that it will really make an impact) and find what I am looking for elsewhere.

I LOVE this place! As a consumer I can’t believe I can find real antiques here! The clientele of consignors seems to be very high end. Every other furniture consignment shop I have been to is filled with garage sale garbage! This is the real deal… I don’t mind paying a little more. I will come back again and again:)

Service: Pushy lady right when we walk in. She followed us around and tried to talk us into every item we pointed at. We were discussing things amongst ourselves and she would chime in.
Products: Things were way over priced for consignment. I’ve been to a lot of furniture stores this week and this was by far the most disappointing. (Including the valley stores without a/​c)
My 2 cents: Perhaps it is just this location or just the things that they had in on this particular day but I would not come back.