Citrus

Thank you Kelly
Customer care excellence!
Purchased 2 pair of jewel sandals at Citrus and my custom pair too big. The vendor wasn’t flexible on returns and I had a very expensive and gorgeous pair of ill fitting sandals. Tried to make them work but they were too big.
Hard on boutiques to take returns and really, the vendor should be more responsive!
Today Kelly delighted me with customer care excellence and I have once again gotten the most unique foot ware!
Purses too are a must (super reasonable) and the slippers –I usually purchase in China town –are same price at Citrus! Great birthday/​holiday gift… just saying.
Thanks again!

Today I purchased the most beautiful Seychelles black leather booties which that in itself would typically merit 5 stars, but the service of the salesperson dictated otherwise. I was «helped» by a late twenties to early thirties woman, and by helped I mean I was asked curtly whether I was done with the shoes I was currently trying on etc. I found the black booties without any assistance from the saleswoman. I ultimately decided to purchase the shoes but I noticed a white mark on the toe that wouldn’t come off. I asked her if it would come off, and after she rubbed some saliva on the shoe she told me «No.» I asked her if polish would take care of it and she replied maybe, and when I asked what could be done (to remove the mark). She snidely remarked that the shoes were on sale, as if to tell me that I’m already getting a deal and I should be content with a possibly damaged shoe. I just as quickly pointed out that the booties were also from last season, meaning they actually should already be on sale by this point.
Here’s the thing, I believe in supporting small businesses and I don’t mind paying a little more to support them. I am fairly certain that because the booties are a popular brand they would be sold at large retailers like Nordstroms for at least the same price (more likely with further reduction given that it is June and the shoes are a winter shoe). I could have opted to find the shoe online or elsewhere, but I ultimately decided that I wanted to give Citrus business, I appreciated the business owner’s assistance (or the woman who appear to run the place) and thought a little polish would remove the mark.
But it is customer service like the saleswoman displayed that discourages customers like me from shopping at small businesses and choosing instead to shop at larger retailers like Nordstroms where customer service is key and the prices are better.
The two stars are really because I love the shoes so much.

This is the BEST Boutique around and a lot of people are not familiar with it. Please GO! Kelly and her staff are they to assist in finding the best option for you. Great Gifts for friends and children… unique jewelry and the latest hottest shoes and handbags.

Most of my accessories come from this fun store. In fact as I write, I’m wearing boots, a bracelet, belt and necklace from Citrus (and I have a tote and purse beside me under the desk). They are ahead of the trends and keep with the seasons. I love popping in when I’m in Tiburon. You can also order online — visit their website for great finds and deals.

This is a wonderful place for all the girls I know to shop, browse, hang out, whatever. Kelly and the staff are always friendly and helpful: there when you need them, but also allowing you to wander around on your own if you feel like it. Everybody seems to love the stuff in there, at least in my case. I’ve been in plenty of times and have to pull out the olé’ Visa regularly. I don’t pretend to know much about fashion or accessories, but Lisa, Brooke, Lindsay, Melissa, they all go crazy for the things in here and boast how good the prices are. It’s not hard to see why this is one of the most popular and well-​known shops in Marin!

I have been a customer of Citrus for several years and have always enjoyed the experience of shopping there. Great selection, unique finds and wonderful friendly staff. No visit to Tiburon is complete without a visit to this sparkling jewel box!

Citrus is an awesome shop! Kelly’s eye for amazing accessories is totally on! I love going into this shop whenever I get the chance. I literally want one of everything they sell! The salesgirls are always super helpful and always so much fun to chat with! They always remember me and seem genuinely happy to see me! Love this shop.

Love this little boutique — chock full of great accessories and lovely gifts. Beautiful bags and jewelry; great shoes! Plus, the owner couldn’t be a nicer/​better person. Really impressed with the service and friendliness of Kelly and her staff. Worth going out of your way to visit!

I love citrus! The customer service is top notch the prices are very reasonable, you can find a gift for just about anyone in this store.

Your heart will sing the moment you walk into this gorgeous store. This is my favorite store anywhere and I live on the East Coast! The merchandise is such an amazing mix of unique styles and designers and all displayed so beautifully.
Kelly, Sarah and all the lovely women who work here will help you find just the perfect handbag or sandals or bracelet or item you didn’t even know you had to have!
I first found this store in March 2006-​the week Kelly took over. I got such compliments on all the things I bought here, I couldn’t wait to return. I am not in Tiburon or San Francisco nearly as often as I would like, but just last month I was in and Kelly greeted me like an old dear friend. Since she doesn’t seem inclined to move, I guess I will just have to shop her ONLINE store. You can too, but VISIT in person if you can!

Love their handbags and gift items… ALL their merchandise! Kelly, the owner, has an excellent eye for value/​good taste. I can’t walk in without finding something … my favorite gift store in Marin and reasonably priced!

This adorable boutique has the best edited
Collection of accessories… handbags, belts, jewelry, sandals, etc. Plus one of a kind hostess gifts. Customer service is top
Notch…always willing to go out of the way
To find you the perfect item. Kudos to owner Kelly, Liz and the rest of the team.

This has to be one of the cutest little boutiques ever!
While visiting Tiburon, I stopped by this little shop and was so overwhelmed by its cuteness factor.
They don’t carry apparel, just shoes, accessories, jewelry and some small home goods (i.e.-soap, candles, etc).
Their jewelry selection was so unique because most of it was from local designers.
They have some great shoes… mostly designers like Sam Edelman, Seychelles, etc.
I will admit that their prices are a bit steep… but it all depends on what kind of shopper you are and what you decide to spend your money on.
If you’re in Tiburon, they are definitely a must-​visit!

The stuff is really cute in here and the owner is nice but don’t shop here if you’re claustrophobic and don’t like a salesgirl up your ass.

The moment I walked after parking the car, saw Citrus and knew that I will end up buying something from here. Awesome display of bags, accessories, scarfs, clothes and many more. Day before I saw Gucci bamboo bag collection and saw a bamboo handle bag sitting in Citrus shop. The staff said that the bag is inspired from Gucci collection made by another designer. Had I known that they have offer through Unilocal,I would have made use of it on my new bamboo bag =) So another excuse to drive up to Citrus. yay!

My friends and I stopped into this store about a month ago now. It is full of unique and cute items, and the woman in the store that day was very friendly.
My friend fell in love with a pair of boots which she ended up dropping $ 1,200 on! They were embedded with Swarovski crystals, and I must say, stunning. But the next day when she wore them to work, several of the crystals fell off. Long story short, she is still waiting for them to be repaired and sent back to her, which will be a few weeks more if all goes well. When I asked if the staff at Citrus were being sufficiently apologetic, she said not sufficiently. There have been needless delays and she has to keep calling them to find out what the status on the repairs are and when she can expect them back.
I’m annoyed for her. I mean come on, when you spend that much money on a pair of shoes, is it too much to ask for some quality and good customer service? I will not return here after this.

Since we were going to be Tiburon for the afternoon, I quickly Unilocaled to see where all of the shopping was and saw all of the boutiques were located on Main St. Spotted all of the great reviews for Citrus and made a mental note to watch out for this shop.
Citrus is a tiny boutique jam packed with everything you need to accessorize your outfits. Everything is organized and displayed well where nothing is cluttered but every inch of the retail space is used.
Employees were extremely pleasant but never overbearing even in such close quarters. They all seemed genuine and enthusuastic to help without invading on your personal space or if you just wanted to browse quietly.
After eyeing all of the colorful purses, belts, and shoes, I came upon a gray clutch I simply could not resist. Price points were affordable for a boutique but my only regret was not mentioning Unilocal to receive my 20% off! I remembered right after leaving the store… :(
I didn’t stay bummed for too long considering my purchase was not too expensive… but it the additional discount would’ve made it THAT much better! I am saddened I will probably not be able to make the trek back up to Citrus for quite a while… So many unique and affordable pieces to spice up your wardrobe. A must go if you are in the area!

I always buy all of my fabulous handbags at Citrus!!! I have never been let down by price or quality… Kelly really knows what she is doing in this business. Her customer service skills are through the roof, she replaced a pair of sandals for in no time!
I just LOVE to shop there and support local business!!!

This place is so great. This is the ideal buzzed off of Sams Café impulse purchase store. I got some super fierce shoes here for fifty bucks.
Love it.
Very friendly service.

Another one-​of-​a-​kind in Tiburon!
And for Marin County the prices are FABULOUS!
Citrus is a small shop, but with lots of interesting tidbits to explore and buy.
Let me tell you right off the bat — THIS IS NOT A GUY PLACE! Not unless your GF is really into cute & color & unique. .. and then you have found the PERFECT PLACE to pick up a little something for that special occasion (or just because you love her?) that will ring her chimes!
The shop is right in the middle of Main Street, water side. Service is great! These folks, of course, are here to sell you something, but they make the whole experience a friendly picnic sort of day.
Note: Prices are VERY REASONABLE FOR TIBURON.