A-1 Installations

A-​1 INSTALLATIONS NW, installed my new Bosch dishwasher today that I purchased from Lowe’s in Orchards, WA. I was given a window of 11 am to 2 pm. The tech man arrived at 12:20. He was very peasant and efficient, removing my old dishwasher, carrying it out to his van, bringing in the new one. Used a protective mat on my floor in front of the dishwasher. He installed the drip pan, completed the installation. Did a test run on the dishwasher and showed me how to use it. I am very pleased with their professional job.

I’m a little surprised at the poor reviews, because I’ve had nothing but great experiences with A-​1. They installed my water heater, dishwasher, garbage disposal and range hood. The installers were prompt, nice and careful to keep the work area clean. I’ve had no issues at all with any of the items installed. They were a little hard to get a hold of, but my messages were always returned within a day.

We got a toilet bought at Home Depot installed by A1 installation who are the service providers. It was easy working with them to schedule and the tech did a professional job in installing the new toilet and hauling away the old. We had some issues in October –not flushing right and a little wobbly toilet– which prompted us to give them a call. They scheduled to send out a tech within 2days and he did a fine job. Explained flushing wasn’t a issue and how to take care of it if it happens again and fixed the wobbling and caulked it well, which made it look much clean. I believe the receptionist was Jamie and the techie was David.

There was a problem with the installation of my dishwasher. They came out immediately and are handling it in a very professional way. Although it is a difficult situation, I am happy to be dealing with these people.

I needed a new toilet installed that was handicap size for my grandma and A1 contracts with Home Depot. The installer treated me like I was stupid and I never saw a dual flush toilet. While taking out the old toilet (that was actually only 2 years old!), he dropped water through out my house. He also didn’t caulk the toilet. I found this out while being on my hands and knees cleaning up his mess. I couldn’t get a hold of anyone until I complained to Home Depot. The «owner» called me and promised me a call back to set up a time to come back to caulk the toilet. That has never happened so here we go again trying to get this matter resolved! I will never use them again and I’ll complain to Home Depot until I’m heard.

This company does not stand behind their work. They did a poor job of installing a garbage disposal. It fell out after a few weeks! Then they waited a week to come fix it. My parents are elderly & couldn’t install or fix it themselves. My poor mom had to wash dishes in the bathroom! The biggest problem was A1’s attitude about it. Very unacceptable.

A-​1 Installation delivered and installed a Sears dishwasher for me. They were prompt and the installation of the appliance was done correctly.
Although a side issue developed with the project, the company responded to my concerns and worked with me on solutions. I would not hesitate to use them again based on their quick resolution of my appliance delivery.

Professional and courteous installers. Not at all impressed with the office staff. They wouldn’t return any of my calls until I got Lowes involved and then they called me right away. The office staff forgot to order my trim piece 3 times and by the end when they didn’t return my calls it was very frustrating. I wouldn’t use them again, and as much as I love lowes I will think twice about buying from them since these are the people they use for their installations.

They never return my phone calls. They messed up my scheduling. I am not impressed.

Fantastic service! Super fast installation on my dishwasher! Very professional. These guys knew what they were doing! Highly recommend this company!