Jiffy Lube

I looked up different Jiffy Lubes to see the ones that got higher reviews. Ella (Fitzgerald) my car… is paid for, and I want to make sure she is taken care of. This Jiffy Lube got great reviews. I was up that way for some other stuff, so I stopped in. The staff is very nice. THE FIRST thing they did was tell me I was NOT due for an oil change for 1,000 miles. WOW… great start! I drove across the country, and wanted an oil change before the cold weather hits.
They checked all the things they usually check to upsell, (cab filter, air filter, wipers etc). All were in great shape. (and they said that!!). If I needed something done, I would certainly go here and have them do it. Benny took great care of me, and helped refill my cars oil, and checked her over. He told me my car is in great shape. (Its a 2004 Rav 4 with 40k miles on it!!). The waiting room is very comfy. and has soft chairs and a variety of magazines. There also is a TV to pass time if you do not have a smart phone. Shout out to Griff, the Manager of this Jiffy Lube. Whatever you are doing to motivate your staff, and have them do quality work, be nice, without not pushing the customer with upsells… is working. I will be back for my next oil change… or whatever I need done. The thing that separates good from GREAT… is customer service. Thank you for realizing that!!!

Service was fast and friendly. There was no up-​selling and as a woman, I didn’t feel like they gave me the run-​around. Overall, great job!

I make the drive past another location just to come to this one. I’m not sure if the service is equally great anywhere else, but I don’t want to risk it!
The staff is friendly. I don’t generally like auto shops because I feel like they can be condescending to me, but this place really isn’t like that. The mechanic that greeted me at the counter (there wasn’t anyone specifically at the counter the last time I went, so it seemed like they would just ring you up as they finished your car) did kind of tick me off when he kept speaking to my fiancé when I was obviously the one holding the keys and the credit card, BUT I didn’t work with him the whole time, so that’s fine.
I wish I could remember the name of the gentleman that worked on my car, because he was great. They would take you to your car and show you what they checked before making any repairs or changes. They were also honest, for example, I was pretty sue my trans fluid was fine, and even though it’s supposedly way past due for a change, he told me immediately it was fine and not to let any other shop tell me otherwise. He did make a few other flushes and fixes, but he didn’t recommend anything I didn’t need.
It’s great to work with honest and friendly people!

Hands down best service!