Jo-Ann Fabric and Craft Stores

Very helpful and friendly in this store. They will go out of there way to help you find what you’re looking for. Josephine didn’t give up til she found what I was looking for.

Always shopped Jo-​Ann fabrics even when they were in Bricktown and I couldn’t be happier that they moved closer! That in itself is a time saver or should have been.
Well I waited on fabric cutting line for about 23 minutes before additional help was called. They have you take a deli like ticket with a # on it so you get served in the order of taking that number. Waited another 5 minutes for girl to measure, cut and give me a fabric receipt where you then take it to pay at the register in the front of the store.
Waited another 15 minutes on this register line before an additional register was opened to accommodate the long maze like line of customers. FINALLY I got to pay for my one item, which if I didn’t have a coupon for would have been way over priced. I could have made it to Bricktown and back for all this time wasted.
I have never experienced this problem when the store was in Bricktown but the 3 times I have been to this Toms River Jo Ann’s the wait has become progressively worse each time. Sewing projects must be making a comeback. If i wasn’t in the middle of a project and in dire need I would have walked out. The store isn’t that new anymore and should have a handle on this problem by now.