Midas

I have been getting my oil change done there for over 2 years there always quick there service technician is always polite I wouldn’t go nowhere else

I returned to talk to the owner. He admitted that they had «dropped the ball» and didn’t even check the brakes when we had them inspect our vehicle TWICE! The manager stated that they didn’t even take the tires off our vehicle the first time it was inspected. They refunded the original cost of the «work» they did but refused to reimburse us for the additional damages we had to pay at Meineke. I told the owner I would take them to small claims court if he refused to reimburse us and he said, «great, see you there!» and handed me the receipts.

Went in for a tire problem after work in the morning a little after 7. I was told by one of the employees it would take exactly thirty minutes to patch a tire which wasn’t accurate. After thirty minutes came and went the same guy came in and told me that a nail popped it. Ten minutes later he came back and revealed that it was two nails. He then brought me back to look at it.
I go back to find all of the employees gathered around my tire like it was something they’ve never seen before, three men on a single tire patch. I go back to the waiting room and at this point I’m already impatient and fed up. A little while later he comes and tells me that the person in charge of the patch «messed up» and that it would take a while longer. It was then they offered me a ride somewhere which was the only thing that made me happy about the whole experience.
He was taking me to class and after asking him why it’s taking so long, he tells me a new story of how they need a tool to fix it but they need to order it from the other store and that it «wouldn’t be much longer» and that they would call me before they come back to get me.
I waited for over two hours until they finally called and said they replaced the tire altogether. That’s five hours for a single tire patch. I’m going to Goodyear from now on.

I had a bad experience at Midas a few years ago and won’t ever be back. I took a used car to get an inspection on it before I bought it. Long story short, the person said he inspected it and thought it was in great condition and went on and on. He either lied or didn’t even look at it. About a week later I realized it had pretty obviously been in a wreck and had been «repaired» and repainted. I wish I would have known this so I could have gotten a better price on it. The dealer (and mechanic) pulled one over on me that time.