I brought two jackets in and got charged for three because they took my winter jacket apart. This was a big price increase than I expected. Even after I expressed that I was upset or even a phone call would have been appreciated, my concerns were blown off. My receipt even said two coats. I could have just as easily walked away with someone else’s coat since there were three in my package. This does not make me want to return with any of my clothes. They send out all of their dry cleaning to done somewhere else. They may have been able to remove the stain on a jacket but there will be no repeat business here.