Anna B Mellor, MD

Dr. Mellor is a caring and extremely professional, qualified physician. I have not had problems with long wait times at the office, honestly. Recently her staff was responsive and even proactive in helping me figure out what needed to be done to fulfill my insurance company’s request for some paperwork.

Dr. Mellor is kind, caring, and very smart. I am so fortunate to have her as my doctor and high recommend her. She is so popular, however, she usually does not take on new patients. Dr., Trihn is wonderful too

Dr. Mellor is a fabulous physician. She is extremely smart, compassionate and a very good lilstener. I’ve been her patient for over 15 years and would recommend her to anyone.

love her, calm demeanor– very smart and sweet.

There were problems with this group a few years ago when they severed ties with a medical group. The doctors had to split and move to different locations until the locations were ready. There were problems obtaining an appointment, locating medical records, etc. after moving. Too many new patients and too few doctors. That is why Dr. Mellor, and others stopped accepting new patients and added more doctors. They also changed to electronic (computer) records for each patient.
I love Dr. Mellor. She is kind, caring, honest, etc. She came in before seeing patients and stayed on her lunch hour to do pre op tests on me so I could be cleared for surgery.
The group has a Saturday walk in clinic for their patients, which I utilized several times. I went to the clinic a few months ago when I woke with a lump protruding from my abdomen. The clinic doctor and her assistant, who never met me, were friendly, kind, caring and excellent. I was sent to ER since they lack staff to run tests on Saturday, but the doctor phoned me early Monday morning to follow up. This is plus in my book.
Front office staff is very busy and not warm and fuzzy. Parking is difficult and attributed to there being so many medical buildings ay this location. It is easier to find parking certain days and times. Every doctor’s assistant asks what I am there for even if I am there for a follow up. That is how a doctor offices work.
This group does blood and other tests at this location. The techs are friendly, warm, caring, etc. I love Dr. Mellor and other group doctors I have seen.

I have been a patient of Dr: Mellor for a few years and about a year ago my husband became her patient as well. I read other reviews that were negative and I disagree with them. Yes there is usually a wait to see her but I usually figure that it is part of a visit to the doctor. They work hard and there are many things that are not predictable. Her nurse is always friendly and they always return phone calls. Both my husband and I are children of physicians so we are very picky. We both feel that Dr: Mellor is competent and attentive and basically takes good care of us.

I never write reviews, but…
I was referred with raving reviews to Dr Mellor by one of her patients. I checked Unilocal and read the reviews and shared with my friend. She said ‘yes’ there is always a wait and ‘yes’ the front office staff are not friendly, but the Doctor is great.
So I cautiously proceeded. I sent an online request for an appointment, but never heard back. A week later I called and left a message requesting an appointment, never heard back. A week later, I called and going through all the ‘push this button if you want…” and finally got a live person.
She asked me why I was calling and then who referred me and then very briskly told me the Doctor was not accepting new patients and did I want to see a different one. NO!
Can someone recommend a female internist who specializes in women’s health — over 50, is in tune with alternative medicine, is part of a larger practices so most of my test can be done at one place, is in the Redondo Beach, South Bay area affiliated with Little Company of Mary Hospital?

Always an Uncomfortable Experience
Although I have stayed loyal to the same doctor, in the past four years, they have moved twice. They are now off of the main drag, yet distant from their original location at the Little Company of Mary. Parking is FREE (the one star), but can take you up to 20 minutes to find a spot.
I have never felt welcome here. The minute I walk into the waiting room, I feel like it’s a cattle call. It’s a large, unfriendly waiting room assigned to ten doctors, a number of their nurses, and staff.
I usually arrive 10 – 15 minutes before my appointment and check-​in with the desk immediately. However, I have never been called in on time. It is always another 15 minutes after my appointment time before they call me in.
Once (and only once), I arrived 10 minutes late. I got a mean stare by the front desk. The lady behind the counter lifted an eyebrow and said,” Do you know when your appointment is? You’re late.” However, it took them another 10 minutes before they called me. (Good grief!)
Once inside, Dr. Mellor and her staff never remember me. The staff will ask questions like, what are you here for? (Even, if I were just there the week prior and she had asked me to make an appointment for a follow-​up.) The nurse or aid will take my weight, temp, heart rate, etc. Then, it will take Dr. Mellor another 10 – 20 minutes before she enters my room. (At that point, I don’t even remember why I’m there.)
Dr. Mellor doesn’t have an email address. All phone calls are filtered through a number of people (South Bay group first, then routed to Dr. Mellor’s nurse) before you can get a question that you leave with the nurse or her answering machine, which will be in turn be forwarded to Dr. Mellor. Then, at her convenience, she will have someone call you with answer to your question. A reply will be given 2 – 48 hrs.
Making an appointment is another ordeal. One plus months is usually the first available. Recently, I had some pain and requested for a same-​day appointment. I couldn’t get a hold of someone the first call at 10 a.m. on Tuesday. So, I called again an hour later and was able to speak to Dr. Mellor’s nurse. She (the nurse) told me that I should go to the E.R. (Yes, she directed me to the ER!!!) I trustingly obliged, only to feel crushed when the E.R. doctor tells me that I’m young, healthy, and OK. I just had heartburn and my «regular» doctor could have handled it.
Anyhow, that’s it! I could expect this service, if I were on an HMO plan. However, as PPO member, obviously this isn’t doing it for me. So, I’m in the market for a new doctor.