EmbroidMe

I needed some jackets & shirts embroidered and Maria was terrific. First I emailed her the logo, and she responded within minutes. I have not received the product yet, as today was just choosing the items and placing the order. They had a great selection of really modern jackets and tops, and Maria was efficient, quick and very knowledgeable. All of the initial prices that I have received from her were very fair.
If the product is as good as the customer service then this place is a winner! I’ll check in again when I get them.

I use her service many time she print my hats T-​shirts she did very good job and very I am very happy with the service.

EmbroidMe delivered some quality customer service to me over the holidays. I needed some items created as customer gifts for the holidays and it was pretty short notice. They offered up some great gift ideas, placed my order, and had it ready when I needed it. Thank you Paula and Monica for your friendly and professional service!

Really happy with my recent visit here! Monica was beyond helpful and extremely understanding of my need for a certain item quickly to make a Christmas party on the 23^rd. I lost all hope that I could do it on such short notice but they pulled it off! A few hours earlier than what was previously quoted as well! Will definitely recommend as well as use this as my main embroidery and screen printing place. Thanks Embroidme!

Today I stumbled across EmbroidMe as a last attempt to get a t-​shirt made for my child’s costume for Halloween. I made it in and spoke with Monica which I must say was amazing and I am soo glad I did.
Monica and EmbroidMe totally saved my life! After days of searching online for a last minute T-​shirt for my child’s Halloween costume my search was over. Although I did find a shirt online it was not going to be delivered in enough time for him to make it to school and Halloween.
I came in and told Monica of my issue and she was very helpful and polite. She had me email the image I wanted on the shirt right then and she was able to do a sample for me to see while I waited. My endless and exhausting search had come to an end. Monica showed me the sample and I was soo ecstatic. The shirt was perfect and I was able to surprise my little guy with the T-​shirt for his costume. He was soo happy and so was I that I came in today.
While waiting I had a chance to look at how much EmbroidMe can do, from shirts to mugs, pens and mints even tote bags and towels. I am definitely going to be back to have more items embroidered for me. Thank you soo much for the amazing service! You have saved my life and made a child’s Halloween costume complete!

So I procrastinated when I needed to get ready for my business expo… Paula really helped me out and got my order a few days before the expo. She helped me pick out the design and was in constant communication with me through the whole process. Thanks embroidme I’ll be getting all my business goodies here.

Embroid Me was absolutely amazing! I owe them so much. I had a huge project that needed to be done within the day and I called every where, but they were the only ones confident in assuring me they could help. When I arrived, the girls were so nice and so eager to help me with this project. Honestly, it came out way better than I had expected. They even referred me to someone nearby who also finished a job within the same day for alterations. They got the job done perfectly and so fast! I can’t say what the project was for because of contract but I will say they are the reason I won!!! :))
Thanks embroid me you truly are the best and I will drive from Hollywood to you guys any time I need these type of services!
Emily

I know I can always trust EmbroidMe to pull off a fun design.
They do quality work and I will use them always.
some of the gals at the desk need a little boost in client service but they are on the whole, wonderful.

I am just leaving their store, the owner Paula went above and beyond to rectify the situation. Thank you for making things right.

Did me a last minute favor with only minutes left to closing. Excellent customer service and produced an awesome custom shirt that exceeded my expectations!
Thanks sooooo much !

My husband asked me very last minute to get a t-​shirt made for someone we were having dinner with in a few Hours!!! Monica was so helpful, she supplied the t-​shirt and was able to complete the job within an hour. I am a Promotional Products Distributor as well as an owner of another Redondo Beach business, so I really appreciate the amazing customer service and evidence of a job well done! The t-​shirt looked great and I had a very happy husband. Thanks Monica!

I have been going to EmbroidMe for over 10 years, and the owner Paula has always been helpful and accommodating to all of my needs. She and her staff go above and beyond of what’s expected. Their prices are reasonable and the work is outstanding.
I would highly recommend them to other people.

Have used the services of embroid me three times now over the past five years. The owner paula is very sweet and accommodating. It feels like a small business run environment and the employees are there to truly help. They do all kinds of work from silk screen on t-​shirts and sweatshirts to embroidery on many different types of clothing including hats and sports apparel. If you have a large order and need it completed by a deadline they are sure to come through.

Like poor customer service and a company that cannot complete a deadline? This company is for you.
I understand almost any time of year you will have a team of some sort come in to place an order. Do not tell someone their items will be ready in 2 days if it is going to take 2 weeks. What is the point in getting your gear? Also, don’t tell a customer their order is not as important as «a big order that came in.» If you have a big order that comes in after, it would make sense to me to finish the small order first.
Other employees at the store may be better but Virginia’s attitude towards customers is unacceptable. I understand getting angry doesn’t help the situation so I tried to remain calm but got yelled at and hung-​up on for asking the status of my order.

Amazing customer service, quick turnaround, and a great finished product. Definitely will be returning.

I can’t say enough good about this place. The owner I assume, waited on me gave me a price and a ready date, all was ready on time, all looked perfect. Custom design thread color font and size were perfect.
I am coming back again and again and again. I will be referring friends and family and co-​workers.
Very professional high quality. pricing was affordable.
Don’t hesitate. exceptional customer service.

I had 7 robes embroidered here for Christmas presents. All turned out great… So I came back and had several more done! They were very helpful and PATIENT (I took a while to pick out the thread colors and fonts — different for each robe) The orders were completed on time, no issues. Thanks! Will be back!

Place is awesome. I’ve used them for years now on different projects. They are timely and the quality is up to Par. Everybody is friendly an willing to work with your needs

I reviewed EmbroidMe about 2 ½ yrs. ago and gave them 5 stars.
Well let me say this I wish I could give them 10 stars. Paula & her staff just finished 2 major orders for me. I placed 2 major orders for Occidental College Football. We tend to be extremely picky on quality, price & promised date. In ALL 3 categories EmbroidMe excelled. The Occidental College Football program has named EmbroidMe as their Official Screen Printing & Embroidery Vendor. Thank you Paula for coming through on time with such perfect quality.
Mike

Worst place ever!!!
Okay, so because I am now moving, and just stumbled across my high school varsity jacket, I totally remembered what horrible service they gave me! I was a Redondo Union varsity athlete, so wanted to get all of my patches sewn on my jacket. Going to «Embroid Me» was the worst mistake I ever made. It took me THREE YEARS + to get my jacket back!!! Did not have it for the end of my senior year and sport ceremonies, which is like the few and only times you’d actually wear it.
My parents and I always called and went in to check on my jacket, never ready for some reason. I never got any calls when my jacket was ready. When I came back from college one summer it was FINALLY ready, we saw it on display in front of the store. Not ONE phone call from them, no apology, NOTHING. This place is horrible, bad customer service and follow up, don’t go here.