Family Radiology

If I could give No Stars I would.
Monday Feb 8^th I had an appointment for this center. Well, I arrive, highly medicated.. Prescribed Valium for the procedure. I called and the man who answered couldn’t communicate, the only thing he said was I don’t know, I’m looking but I don’t know. I asked to speak to someone who did know. … and Georgina was handed the phone. She was rude, unaccomdating and basically had no customer service skills and quality control experience. She refused to give me the manager Alex name or number which leads me to believe that Alex is not real.. again since I don’t drink smoke or take pills I was left with Valium in my system and no where to go.. this is the worst clinic I’ve ever been referred to and will never go back

Didn’t have a problem. Walked right in for a right foot x ray. Within 10 minutes I was done.

******************BEWARE***********BEWARE***************BEWARE************************’
Shady business practices… fraudulent billing… Will lie to you…
I was referred to Family Radiology by my Chiropractor Dr Edward Chang 1317 El Prado Avenuee Torrance. When I took the appointment with Dr Chang’s office, I specifically made sure they were in network. But Dr Chang’s office appears equally shady. They referred me to this radiology without bothering to check if this radiology is in network or not.
After arriving at Family Radiology, I specifically asked the reception to make sure my insurance is checked. The girl at front desk Geovanni Lopez, checked my insurance multiple times and asked for co-​pay of $ 25.
Now 3 weeks later I get an EOB from my insurance company saying Family Radiology is NOT in network and that I’ll be billed $ 850!!!
$ 850 for a simple spine x-​ray??? These fraudulent shops are what are driving Healthcare in United States out of control. They could have very well billed me 8 Thousand since it looks like this world, it’s totally in their hand to bill whatever they want. There is no good faith estimate. There is total LIE. Even after they check your insurance and bill you co-​pay, you’ll still get a surprise in your inbox.
Please avoid Dr Edward Chang and Family Radiology. They are total liars who will fraudulently first lie to you saying your in network, and then fraudulently get you to sign paperwork and bill you exorbitant amounts later.