H&R Block

H&R Block has been my go to tax services for the past twenty years and the staff at this H&R Block is in my opinion, the BEST I’ve come across. They are professional and courteous. The wait time was minimal and the staff morale was great! This will be my place to get my taxes done for as long as I’m in the South Bay. Make it yours too!

I have been going to this office for the past few years. They go out of their way to help you in every way. They are quick and efficient in their work and do it with a smile each time. I always get advice on how to best prepare for the following year also.
If you want it done right the first time and with a smile, this is the place.
Tell the office manager Lisa, that Little John sent you. She is the best!!!

I have been a client of H & R Block for the past 5 years. I can’t say enough about their great service. Professional and accurate. The staff is warm and caring and their manager Lisa Garcia is absolutely wonderful. They make tax season EASY!

I would like to send a giant thank you to this office for helping me and my family with our taxes for the last several years. Lisa and her team have always gone the extra mile in an effort to help my parents with their taxes and my wife and I as well. I know that if I take my business any where else the service will be very hard to beat.
Lisa and staff have always made us feel that we mattered. I couldn’t dream of taking my taxes done anywhere else.
I wish they had a bank inside then I could have everything under 1 roof.
It’s great to have such great stress free service every year without fail for the last 10+ years.
I wish I could give this staff higher than 5 stars just for taking care of my family.
Thank you very much for the excellent service !!!

Always get my taxes done here. Fast and professional! Lisa Garcia always treats me like family and walks me through every step of the process in terms that I can understand. Thank you H&R Block!

First time I walked in they staff at the Torrance location we’re very friendly
got my taxes done in a matter of 10 minutes at a great price

Customer service is inept. They talk down to their customers. The fee for preparing taxes is over the moon and close to $ 1000. Please save yourself a migraine and have taxes done anywhere else but H&RB. I’ve learned my lesson and should have trusted my instincts. Even headquarters doesn’t have this office in their directory. Praise from everyone here of Lisa Garcia but that was not my experience at all.

The Tax Professionals here are Excellent! So much experience! Of course there are newer Tax Pro’s, everyone has to start somewhere, but H&R Block requires a lot of education hours from their employees, so I’d trust them before any of those «other» posers. CPA’s are Certified Public Accountants and not all of them expand their actual knowledge to more than 10% taxation, H&R Block has Tax Professionals, you know, the type who specializes in TAXATION. This branch even has several Enrolled Agents, top Tax Pro’s who can do just about any return & even represent in front of the IRS! The office is very nice, new location from previous years, but just around the parking lot. There’s a bank where the old office was, but I’m happy to report that the awesome Tax Pro’s are STILL around & the office is still offering COOKIES to their clients (they are «guilt-​free!» Of course). They are now right next to 31 Flavors ice cream, behind Subway.

Lisa Garcia did an awesome job with my return, got way more back than I expected will def be going back again very professional job

Great experience getting my taxes done at the Crenshaw and Sepulveda location. Everyone was very nice and helpful. My tax preparer even looked at my previous years’ returns since I had been going somewhere else before. She was able to get me more money back! There is no other place I will go to for taxes from now on.

Never, never, never ever come to this location. I’ve been to HR Block in the past but this location has been a horrible experience. It’s like everyone there is doing taxes for their first time. I had to come back after letting Mayu work on my stuff over the weekend. She seemed like she was confused the whole time… as if shes brand new to the tax business. Came back the following Monday, they couldn’t find my materials. They finally found them but still missing stuff. Had sit for another hour while another guy fixed stuff. Seriously, my taxes aren’t that complicated. It’s never taken this long ever. The only reason I’m still sitting here waiting is because I’ve already invested so much time and don’t want to have to start over at another place. It’s seriously the most aggrivating, annoying, frustrating experience ever. So frustrated!!! I’m so close to walking out. Argh!!! Not worth the money at all. Go somewhere else and save yourself the headache.

Please don’t waste your time on this place.
With busy schedules, time is the most valuable service you can provide you customers and this place has reached new levels of wasting my families time.
First we called to make an appointment on Monday. We explained we’re a multi-​state return since my husband was an Active Duty service member. We explained very specifically that we needed our returns done for California and New York State. They set up and appointment for Thursday, so I proceed to take the day off from work to get my taxes done (my husband works weekends so it was the only way.) So they call on Wednesday and say that the military specialist who was going to help us do our taxes can no longer do so, they reschedule for Friday and explain that I don’t have to be there since I can’t take another day off.
Come to Friday, where my husband goes in and is told that our taxes won’t be processed until next Wednesday. Reason why? Because the person who did our taxes isn’t certified to do New York State taxes so she needs the weekend to get certified and push through our taxes. Then, I now have to be in the office to sign the papers, which is not what we were told before.
At this point I have to ask, Why not be honest with us from the start on Monday and tell us that they didn’t have anyone who could process our taxes. They have now wasted 2 days of our valuable time. Your business is a tax processing. If you can’t provide the service why not be upfront and let us find someone else. They decided to hold onto our paperwork until the person helping him could get certified and finish processing our paperwork. I made him go back and get our paperwork. This is ridiculous. next Wednesday… so from start to finish 10 days to complete our taxes when we have brought in all the required paperwork?
We asked to be called back by the manager but she is apparently to busy to get back to us, despite the issue being theirs, so now we’ll have to waste another day looking for somewhere to do our taxes. So if you value your time, look elsewhere or you’ll get wasting many days trying to get your taxes done with no results.

Don’t even bother with this place or any H&R Block if you have complex taxes i.e. more than one W-​2 and 1099 MISC with itemized deductions. I went to an actual Tax Professional with a degree and they said H&R Block screwed up on my taxes last year loosing me $ 1000 but luckily I can get it back this year in a refund.
This place might be helpful if you don’t know how to use a computer or Turbotax. They literally sit there and crunch numbers into a software similiar to Turbotax that they barely even know how to use. They quickly run through and assume they are inputting things correctly without even asking you questions.
My suggestion is research Unilocal and find a better tax professional than H&R block, you’ll end up saving on your taxes while paying the same amount to get them done.

Tax time is never fun. For the last 3 years, I’ve worked with May Ng who’s very easy to work with. She’s professional, helpful in understanding the tax code and patient. If you need to get your taxes done, I highly recommend her and H&R Block. A very painless process.

I’ve been doing my taxes with Turbotax for the last 5 years, but just out of curiosity, I went down to H and R Block in Torrance to see if they could get me more on my return. Turns out that they basically use a program very similar to Turbotax and just punch in numbers. I’m not going to name the guy who «helped» me, but here’s how NOT to induce confidence in your clients.
1. Don’t ask the client if you spelled «Torrance» correctly. It’s one thing if this office was in Los Angeles, or even somewhere else in the South Bay. But this office is IN Torrance!
2. Don’t hand the customer your calculator and say, «You’re a teacher– you’re probably better at using this than I am.» If there’s just ONE piece of equipment an accountant would be great at using, it would be the calculator!
The only way I knew this wasn’t a practical joke was at the end he made sure to charge me for the return!
I’ll just leave with this– if when you schedule your appointment and the guy helping you looks like a B-​movie mad scientist– choose another branch.

Thanks out to Sue Davis for patience and professionalism, not to mention for saving my shirt from the IRS!