Keech Richard C, MD

I really dont even want to give him a star. As a patient i cant believe the wait. Not to meantion how i heard him having a conversation in the next room about inviting him to a tea party and about their private lives and laughing and carring on a conversation. I can see a very short personal conversation but an hour really. There are people who are sick in need of a DOCTOR. This is appalling. Its so disrespectful knowing you have patients waiting. Its been 2 hours since my appt and one hour in the room. I think he seriously needs to retire. I wish we can change DRs. I believe he really dont care. If im wrong im sorry.

I wish I could review Dr. Keech separately. Though he is responsible for his office staff I would presume. Every time I have an appointment, I am in the waiting room 2 – 3 hours. Followed by 30min to an hour in a room waiting to see the doctor. This is with an appointment mind you. The lady at the front desk is probably possessed by some sort of satisfaction in causing patients anxiety and stress when attempting to communicate. She will answer phone and instantly place you on hold with out you even getting a word in. Then when finally picking up will speak to you as though she is annoyed with speaking with customers, which is her job. If she is really annoyed, she will place you on hold again and then someone with very little english speaking skills will get handed the phone call. Which usually ends with no proper results. You see the staff before the doctor, which should be a pleasant experience. The office itself gives you the feeling of being in a damp moldy basement. The air is thick with no circulation. Office chairs are worn through and outdated. May even have traces of Polio on them. Which I believe has been all but extinguished. Along with poor lighting which gives the office a further feeling of «you will not survive this». A complete office relocation is needed. Along with a complete new staff. Where there isn’t a communication barrier of understanding.
Dr. Keech is an amazing Doctor. I hope he makes the necessary improvements. In the mean time, I am looking for a new Primary Care Physician. Any suggestions?

I have been a patient here for over 5 years (since I was 18). This
Office has really gone down hill. They are constantly losing my test results therefore postponing my prescription refills. They never followed through with a referral for me
That I followed up with them on.
They never follow up with you on test results they wait till you call them and then they have you Schedule an appointment and the average wait time in the office for an appointment is 2hrs.
Once I witnessed the nurse practitioner screaming and cursing at the receptionists while I was waiting for my appointment. That day my appointment was at 3:30 and I wasn’t seen till after 5.
I am currently looking for a new primary physician.

Patient goes into office for physical. Doctor never calls back with results. One month later patient calls to get results — gal on phone can only fax results. After 20+ calls and attempts to have them fax results — still nothing. Finally, 1.5 months later, we requested hard copies be mailed to home address on file — was told they don’t do this. We told them they better find a way…
Seriously — 45 days later and still no results? We had given them 3 different fax numbers to try and nothing ever came through. Get a freaking clue people — you’re supposed to be running a business here!!! How can we even trust that thetest results are accurate if the office can’t even carry out a simple office procedure such as a fax??? Yikes.
Don’t waste your time here.

I decided to change physicians and this office is covered under my Aetna plan. I went for my annual physical. While the staff is friendly and professional, the office is low budget. The restrooms are in the hall and require a key. The stench nearly knocked me over when I entered them. When providing a urine specimen, the patient is supposed to use a wipey to clean the area before providing the sample, but this office does not provide those. I was able to see a nurse practitioner named «May» who is nice enough and seems educated enough, but her thick accent is very difficult to understand. I called for my test results after about a week and they were faxed to me. Unfortunately, there were a couple of blood tests that are out of range, but I have not received any information from that office on what to do about it or if I should be concerned.
I will not visit this office again.

I have been a patient of Dr. Keech for 20 years. His office has grown quite a bit over the years, resulting in longer wait times, but, he was always able to fit me in when I needed to be seen the same day.
He is friendly, knowledgeable, and honest.
He takes as much time as is necessary to evaluate my issues. He never rushes.