Knolls Lodge

I’ve been living here now going on 4 years and the park is ok to live, but be aware they hike up the rent ever year. It’s relatively quiet and the neighbors don’t give me any problems and keep to themselves. The teenager kids are the ones who get on my nerves. They ride around with their skateboards, but overall they are not overly too much a problem. I had a bike stolen from behind my place. Management can be picky as they will not allow you too much room to keep stuff outside. It’s understandable to me as some people are slobs. We have to keep the weeds up and the leaves swept or they will fine you. It’s not a big deal because I always spray the weeds and broom up leaves. Sometimes, however, I don’t have the time so you have to be careful because they will hassle you. As long as you do what management asks they usually leave you alone. I’ve had a couple of problems with management but they were resolved with not too much headache. I had a problem when the wind was heavy once and my stuff was blown around. The next day management gave me a notice about getting the clutter out or they were going to kick me out of the park! Not fair to say the least, so I called them about this and let them know that the problem was due to the wind not to negligence on my part. The clutter was removed so they really didn’t care after that, but I didn’t appreciate them hassling and threatening me. The girls in the office are usually nice, but can get snooty if you argue. Just be nice and they are usually nice, too. If you need to call the corporate office for whatever reason, forget it! They never call you back. Unfortunately I will have to leave in a couple of years because they keep raising the rent.

First a disclaimer. This is long but PLEASE READ IT IN ITS ENTIRETY BEFORE CONSIDERING TO MOVE HERE.
My family and I needed a place in a pinch; a temporary place to cool our heels, so this seemed like a logical idea — at first.
We purchased a higher end home for 35k. Upon meeting with the manager who was there at the time all seemed fine. He said that in an ideal situation that this would be the only time we speak with them, Little did we know,
First, they nitpick like crazy. Behind our home is approximately 20 square feet of crab grass. Once we let it get slightly overgrown so they left a notice in our «info tube» (a tube where they place notices and rent statements right next to our mailbox), stating that if we did not take care of it that they would hire someone to take care of it and add 300 dollars to our rent statement. Really? For 10 square feet of grass?
They also notified us that broken down vehicles would NOT be tolerated and impounded at owner’s expense. That’s fine because it did not apply to us however there is a family that has about 8 busted down and outright wrecked hulks parked in the back, none of which are in a spacew allocated for vehicles (which they charge anyone else 40 dollars for apiece). This same family has a front yard and driveway festooned with garbage and clutter which would normally get anyone else a nasty notice. They never seem to get chided for this as it has grown worse over time. More on this later.
One morning we dropped our rent check off before their office was opened. After several days we noticed that the check was not deposited. We later found out that they claimed that they did not get this check on time, and when they did it did not include the 65 dollar late fee. There was one time our check was off by 5 dollars and they came banging on our door demanding a 5 dollar check, otherwise face eviction and loss of our paid for home. But this time they decided to literally hide their notice under a box on our back porch. Remember the info tube? They didn’t put it there. They did not knock on our door and warn us like normal people with a conscience would, or the way they did before, let alone put it into this tube so that it would least draw our attention for immediate action.
By the time I found this notice, which was obscured by being placed under a box on my porch the allotted time to pay it had come and gone so we had to pay over 3 thousand dollars or face a 5 day eviction and lose our 30k home. We begrudgingly paid it. This whole ordeal was over a 65 dollar late fee which should NOT have been there in the first place as we got their check to their office in time. When asked they refused to tell me where and when they found this check. The date on the check was for the day it was supposed to be there. The point is, that they «found this check» somewhere in their office and demanded the 65 dollar late fee. Now had they been decent and knocked on my door (like they did over a 5 dollar discrepancy) I would not have had to face this ordeal.
Soon after this happened I noticed that at least 15 properties had been put on the market so it seems that they pulled this hogwash with other families who were unfortunate enough not to be able to fork out 3 grand so they lost their homes and investment.
My unit has no car port so they painted us a space for our car to be in front. I had parked another car I own behind it (in their so-​called fire lane) so the manager «Patty» called their cohorts A & A Towing (who patrols the park daily looking for cars to snatch up with their predatory practices). Patty could have knocked on my door and warned me, but her high and mighty «I’m a manager» mentality took over and had it impounded. 270 dollars and a long bus trip and I got my car today.
Now sure technically I was in the wrong but would it have killed Patty to knock on my door and warned me? Would it have been such an issue to knock on my door to inquire about the late fee I mentioned earlier? And the fact they hid it under a box instead of putting it into that info tube ensured that they got their exorbitant amount of money out of us.
They run this place with a heavy hand that you might see in an apartment complex. We own what we live in. But their cold-​hearted take no prisoners approach takes over.
Now as I said there are families who have absolutely trashed properties, clearly outlined against in their rule books. But for whatever reason they turn a blind eye to them and smack hard working families upside the head with it. Why are these tenants allowed to do this and keep eight broken down vehicles (several of which are wrecked out and there is even an ancient RV back there in spaces they are not paying for).
The so-​called groundskeepers do next to nothing, unless you count them driving their little golf carts everywhere shooting the breeze with one another. To this day I have literally seen them do NOTHING to upkeep the property.
Thank you and buyer beware to be sure.

I had been searching for a mobile home and found one her at KL so I went into the office with the owner of the mobile home and while there the staff was 35 mins late from lunch there was several other residents complaining and the staff was very very rude and unprofessional. Needless to say I didn’t end up buying the mobile home because I couldn’t see myself having to deal with rude staff if I encountered any issues. I felt bad for the owner bc it seems like they had slot of issues with the staff. And the space rent was high compared to other nicer mobile homes.

WORST MANAGMENT AND PARK STAFF!!! Living there was the worst experience I have ever had to deal with. 90% of the people and neighbors were great people that are just trying to get by day to day and we were all friends. I wish someone had warned me about what hell this place was earlier. Many neighbors told me with in 2 weeks of moving in, how bad it has gotten. But by then it was too late. The management and owners are extremely rude and knit pick about everything. They said I had to repaint the whole house inside and out plus the shed (which was only being held up by duct tape and bug nests) and they had to approve the colors before hand, they said to redo the floors inside and carpet, and another 10 things were on the list. Literally a list! Anytime I had one weed I would get a notice in my mail box. If I put a rug on the porch to dry in the day time, they would send a notice with a picture saying I was violating the rental agreement to not have rugs or laundry on the porch. Some places had trash and toys and stuff all over this he front yards but that was never cleaned up. I had several neighbors and friends with and with out kids get kicked out or they left because they could deal with it anymore. The park staff let the other staff members and neighbors steal from the homes that they locked the families out of. The homes were trashed and broken into. Kids toys and valuables were gone. Then they sell the homes, even if the homes were paid for and all the owner was paying was the space rent. They got to kick out the tenants and resell at least 10 homes that i knew of before i left. The rent space went up $ 200 before my first year there. They refuse to give reciepts and then laugh at you if you ask for one or any paper work that you need copies of. The park has a tow truck drive around and with no warning they hook up the cars that are parked in front of houses (in a so called fire lane) and even in parking spaces of the homes. It would cost $ 100 to $ 250 to get the car back. You have no idea if your car was stolen or what or who to call. Happened three times to us after parking for less then 10 minutes each time. Then when you call the manager they are rude and say if you want your car you have to pay. We were about $ 5 off on the rent check by accident and they said they wouldn’t take cash and we would be charged the late fee if it wasn’t rewritten and there before the hour. I had to get out as soon as possible. I was t he re for about 3 years and that was 2 years and 10 months to long. As much as i loved my neighbors i sold my trailer and now couldn’t be happier. Even in this small apartment.

DO NOT move in here managment is racist, we lived here in this park for 4 years and they raised up the space rent when ever they wanted sending harrasing notes to our property regarding every little thing you could possibly inmagine, we couldn’t sell our house people alredy knew about this mobile park and believe me I wish someone would have told me what I was getting my self in too before I bought a house there we ended up loosing our house, My husband and I release the titled to the lady manager she laughed histerically after we signed over the tittle and just had a nasty actitud towards me and my husband she was making no sense charging us for two months that we hadn’t even lived in the park plus utilities, Im not going to get in to details but please do your own research before you make a huge mistake.