P & M Mechanical Heating & Air Conditioning Specialists

We’ve got a thirty year old home and things have been needing replacement for about two years now. We’re tired of interviewing contractors and we’re ready to give up on ever having heat again when a good friend suggested I call P&M. I owe her big time.
From the initial phone call, Paul’s first visit, fitting us into a very booked schedule, the brand selected, the installation, the clean up afterwards and everything else that went into getting a new heater, we’ve been thrilled! They call you to confirm every visit, keep you apprised at every step of the way, there were no surprises with the price at the end of the install, everything was timely, accurate and spotless!
I can’t give more stars or I would. It feels great to support a family-​owned business and keep our local economy thriving!

Had an AC installed on the roof and replaced the old furnace and air handler on my house in Hermosa Beach. The installation process was painless. The price was reasonable. It passed the first city inspection. The installation looked really neat and tidy. Paul and his wife Michelle were great.

P&M was the best contractor service I’ve ever experienced. From the initial phone call to set up the free estimate, to the thorough explanation of the job and the time to complete it, through the install and inspections, everything was amazing.
The workers always wore booties in the house and each day left my home as clean as when they entered.
My system works like a dream and my house is pleasant and cool now. The inspectors didn’t find any problems and said the company is known for doing great work. They go above and beyond the minimum to make everything the best it can be.
I have already recommended them to numerous people. Who have also had a professional experience.

I had a great experience with P&M Mechanical last month. Our 30 year-​old gas heater was struggling to stay lit. They came out to take a look, and a few days later called to offer to either do a universal retrofit (acknowledging it may not work because our model was so old) or installing a new unit. I opted for the new unit. Their installers were prompt and professional — it took maybe six hours to complete the project. They did such a good job the inspector (Redondo Beach) took maybe 30 seconds to sign off on the install.
The evening after installation, I noticed a buzzing/​humming noise coming from the unit (even when it wasn’t on). Also, the fan caused a harmonic tone when running that was very noticeable. Since the furnace is an upstairs unit by our master bedroom, I was worried that I’d be forced to live with two annoying noise issues. I called their home office and they scheduled the same installation crew to come back the next day. We figured out the hum was due to a bad transformer, and they had a replacement part on their truck that completely silenced it. The next day, the P in P&M (Paul) came to do a final inspection/​reconciliation and was able to adjust the fan speed from high to medium-​low. It completely eliminated the tone, and the reduction in blower noise was substantial. The unit now functions perfectly and without noticeable noise — we are really happy with the effort P&M put into making sure we were satisfied. Highly recommended!

I recently hired P&M Mechanical to supply a new A/​C and Heating unit along with new ducting for a commercial business. From start to finish a truly professional company. On time to appointments, returned phone calls promptly and the technicians were professional and courteous. The unit is functioning as expected and I am confident in both the workmanship and support. Thank you for all of your assistance, I will be contacting you regarding our next project.

They put in air conditioning for us and moved the heater to the attic too. Great staff, excellent work. Inspector told us they were one of the good ones.

Exceptional customer service. Our house came with a central AC unit. Turns out the unit is not the best model but that’s what the previous owners chose and we’ve only had two issues with it. Both times P&M came out to the house ASAP to repair or replace a part. We’d recommend to anyone!

Let’s tell the truth, please. What YOU failed to mention is you did not tell me during our conversation on the phone when you gave me an appointed schedule time a month away, you forgot to mention to tell me that you don’t come out to the visit unless you get contact from me the day before the appointment. You didn’t tell me that. Get it now? If you told me that on the phone when I scheduled the appointment, I would have given you my cell number not the land line. Obvioulsy the landline would not reach us during the day because my husband and I are at work during the week days. When I called you after you didn’t show up, after YOU started ranting and raving about your policies, I repeatedly advised you to tell your clients during the appointment processs that you will cancel the appointement if you don’t hear from them the day before. Get it now? You didn’t tell me that. I waited a month for heat and you didn’t show up. And by the way, I called the management company the second I got off the phone with you and told them to never use this company again. They called another company and they came out the next day. No problem. No waiting. No call backs. It was real simple.

I used P&M about a year ago to redo my heating system. P&M is a small business (husband-​wife) and I like supporting small businesses. I found them to be professional and straightforward. Paul comes out to scope out the job and Michelle arranges everything in the office.

Poor support for their installation. I had a failure on a system that they installed after only 2.5 years. I called and scheduled an appointment. Their technician arrived and did basic diagnostics (which did not even include a filter change) and charged me over a hundred dollars. However, the system still periodically failed to start as it was supposed to. When I called to schedule another appointment, I was told that the mechanic was only available for appointments from 11AM-​5PM or that they would charge me time and a half for him to come on Saturday. Having already lost three hours out of a work week, I consider this to be unacceptable. The woman on the phone that claimed to be the owner then invited me to take my business elsewhere. I wish I had known that was how they did things before having them install a ten thousand dollar system in my house.

Super informative and very helpful… and they did an awesome job. All the people we worked with and spoke to were truly professional. They ended up correcting a problem our installer made and has made a huge difference in the efficiency of our air conditioner. Couldn’t recommend them more!