Pets Plus

Was coming from the Del Amo mall and ran across this place on the way to go get frozen feeders for my ball python at PetSmart. I decided to go see how much they were here and low and behold for 2 large feeder mice I paid $ 4. I would’ve paid $ 14 for 4 large feeder mice at petsmart! And they were bigger as well! And the guy that helped me (not sure of his name) was very knowledgable and helped me with getting them. We also got into a conversation about ball pythons and the reptile convention coming to Pomona this weekend! Will continue to come here for my baby’s feeders!

Today was my third visit to this pet store. I originally stopped in because I was out of dog food and they were next door to Ralphs. The staff is very helpful. They answer, or try to answer all of your questions. Along with the food I purchased on my first visit, they included two free samples of another brand of dog food. I thought was very nice. Well, it turned out that my dog liked the samples better than the food I purchased. That was not a problem, as they told me I could bring the food back, if my dog didn’t like it. So, I returned with the unused food and purchased the food I had been given as a sample. I was very happy and proud of myself! Finally, I had gotten a dry food my dog seemed to like! Anyway, I didn’t discover this food was not sold at any other larger chain stores until I ran out. So, I made the trek over there today. The owner, or manager had a nice discussion with me concerning some issues my dog was having which I found to be very helpful! This store reminded me of the privately-​owned pet shops we would frequent while growing up. Those shops had everything you could imagine including helpful, knowledgeable staff, great selections and specialty items. This pet shop was no different. I’ll be back just as soon as my dog runs out of food!

The coupons from the
local mailer make this a great place to get a deal (providing you want whatever their coupons cover). Otherwise this place is a mom & pop version of Petco or Petsmart albeit a bit smaller. The staff is knowledgable but doesn’t usually venture out from behind the sales counter to check on how you are doing. Prices are equivalent to Petco, which is why I don’t shop there unless I have a coupon.
I believe this is the only pet store in the immediate area… Centinela Pet Store or Global Pet Food are cheaper but less conveniently located if you live in the area.

I used to buy crickets here weekly but was turned off by the horrible customer service I received from an older blonde haired white lady. She always shorted me on my crickets and when I moved up to large size what she gave me were no bigger than the medium. I have since switched to Petco. Yes, they are a little bit more pricey but at least I get the full 50 I order if not more and they are appropriately sized. Not to mention the great customer service that this establishment lacks.

I was going to give it a lower review but the lady who helped me was nice
So here’s what happened I go in looking for colored mice I had called earlier and the guy in the phone seemed friendly. When I get there I look around and didn’t see them so I go to the front. An older gentleman was at the desk and I asked him about the colored mice and all he said was «we keep them in the back» and I stood there for a couple of seconds to see if he’d offer to help me but he didn’t he just kind of stood he looking at me he made no attempt to try and help me or see what I wanted or anything. So I asked if there was any way I could see them and again he kinda just stood there looking at me. There was another worker lady behind him doing something else but she stepped in and showed me where the display mice were and she was nice enough to bring some from the back she was extremely helpful and seemed concerned for them
One quick thing I did notice was their gold fish were just all kind of at the bottom instead of floating around or swimming I’ve never seen gold fish do that so I was concerned for their health

I called the store in the Rolling Hills Plaza and asked if they can get the puppy wilderness Blue for me. I was told: «No we cannot, we don’t carry that»
Just for the heck, I called the next location in Torrance on Artesia and Crenshaw. I spoke with the Store Manager Val. I asked the same question and explained to him I live just around the corner from there. He is going to order the large puppy breed of the Blue Wilderness I need. He also answered some very specific questions I have for my Rottweilers; pertaining to the amount of protein and the growth and some other health questions. My Rotties are my babies. I show them in competition. I am so at ease, knowing there is a man named Val that has the knowledge, than apposed to the other location that has minimal knowledge and acts like they are working at a frat house.
The location in the Rolling Hills Plaza hires people without knowledge and I would bet does not do any product training classes.
I use to work as a Regional Manager for 5 states. One of the most important aspects I emphasized was product training to care for customers.
Val always helps me and gets what I need. His knowledge is very impressive. I hope he is recognized for his work ethics and excellent customer service… Seriously… I have been going to that location with my Mom for 30 years, before it became Pets Plus… I am involved with a lot of Rottie clubs and dog rescue. I am always ONLY referring them to go to the Artesia and Crenshaw location; unless they want to feel like they are dealing with immature High School people. It’s sad to say; but even sadder, it’s the truth
I WILL NEVER EVER GO to the Rolling Hills Plaza to Pets Plus for anything. The only reason why I have gone there, is because I am on that end of town… Training my Rotties.

Great prices and tons of products and if they have there then get for you from there other store

I have come to like this store more and more over the past couple of years.
Happy to support local businesses over the major chains, plus they always carry a great selection of pet items.
Since our ohana includes a dog, tree frogs, a red-​eared slider turtle, & a Holland Lop bunny… we usually end up at PetSmart for our needs. But especially for our bunny, I appreciate the selection they carry. They have the food I prefer, a great selection of bedding materials, & the right selection of treats, toys, & accessories to choose from. For example, tonight I was able to find pellitized straw bedding for our bunny. 20 lbs for only $ 17!
I just need to check next time to see if they have live crickets next time too.
I haven’t had to ask yet, but I know they will special order items for you if you just ask!
Great customer service here too. Provide your contact info to receive useful coupons from them!

DO NOT CALL THIS PLACE. I was hung up on and told never to call again all over a simple location confusion. Head to the location on Pacific Coast Highway, much nicer people.

not a whole lot of selection. prices are average. the staff are really nice though, very helpful and they all had a smile in their face the second i came in lol

I like the coupon mailer they send you! I get my dogs food here, great price for healthy pet food compared to the big pet food chains. Unfortunately they don’t carry the shampoo I like or the cat food my cat eats… But from other reviews it seems like you can ask them to order it. I’ll try that next time!

Love this place! they have great discount coupons too. Much better prices and services than pet co.

Pet Plus offers a smaller concentration of pet products that is not as dizzying as Petsmart etc. Some things you’ll find cheaper and not so much either. Sign up for their mail advertisement and their coupons are pretty handy.

Large selection of goodies for your pet. They carry holistic and healthier choices here and I love the fact they have the fresh food in the refrigerator section. They also have toys, beds and all the other sundries. Lots of choices including items for rabbits and other pets not just cats and dogs. Not crowded. Very helpful service. Lots of free parking.

This place has the feel of a small independently owned shop but with all the products you’d find a big retailers. I especially love that they have holistic and healthier choices for dog and cat food. Their prices are also very reasonable. The staff is friendly and eager to help. I would definitely recommend this store to dog and cat owners.

What a great find in the neighborhood! I never really took note of this shop until one day my dog was almost out of food and I was too lazy to drive all the way to Petco and decided to stop here instead. Super happy that I did because the food I was paying $ 55.00 for at Petco is only $ 48.00 at Pets Plus. The staff is very nice and helpful and they have a rewards program similar to Petco so let’s see, closer to home and less expensive… LATER PETCO!

This place is wonderful. I’m a former Petsmart shopper who has changed her ways thanks to this place! This is a mom and pop place with excellent prices. I had originally gone in to buy a very specific type of dog food and when I couldn’t find it on the shelf, they immediately ordered it to have it come in the very next day. They have a great selection of items and are very eager to accommodate you in whatever you are looking for. This pet parent is very happy with this place!

Love, Love, Love our local pet store! The service is wonderful and the prices are great! There aren’t any long lines here and I find they carry everything from toys, to clothes, and other pet supplies. And, if they don’t have what you want they will order it! If you love supporting an owner operated establishment, visit Pets Plus! You won’t want to go back to Petsmart of Petco after your visit!
My dogs and I are super happy campers!!! =)

This is an awesome pet store. They did not carry the type of dog food that we needed and they told us they would order it for us. And within a week we did not have to go all the way across town to pick up dog food!
So I just did a quick price comparison as well. And all in all I may spend 2.50 dollars more than at petco. But I don’t have to drive and its supporting a mom and pop place, so in my book its better

Pets Plus + Tropical Fish has a decent selection of freshwater fare. If you’re looking for saltwater marine reefy types of items, you won’t find anything to whet you here. They also carry a fairly large selection of items for your kitties and doggies (Advantage flea treatment is at a decent price here), and the staff for the most part is helpful.