Priority Mailing System

The sales guys are nice but totally sell you a bill of goods. And once you get the equipment it continually breaks down and too bad because you are stuck in a five year lease. Once the lease is up –it is an under statement to say that it is a nightmare trying to return the equipment. It has been 2 months and nothing but a headache trying to close our account. Pitney Bowes is the way to go and buyer beware of this product and company.

These guys are always anxious and helpful when I was buying equipment… but when I needed a little help for a lease they were nowhere to be found and threatening. I’d really avoid them at all costs, there are others out there who do mailing equipment. Horrible.

Not sure where all the negative reviews are coming from… We use these guys to service our folding machine, and occasionally buy used parts from them. They’ve always been friendly and get the job done.

Horrible, rude, incompetent, and unprofessional account executive. Once our lease is up, we will not be staying with this company. I am only speaking to the people that represent the company on a customer service base, not a technical base. The technical support is just fine.
Message to management — Hire professional people and train them how to represent your company accurately and politely. Your customer service is a joke.

Forget Priority and forget Pitney Bowes. American Mailing Solutions Inc. at 818−446−6245 is hands down the best mailroom equipment company I have ever worked with. They are smaller, faster, knowledge and extremely resourceful. Jeff Dawson is our rep and always available for us.

THIS COMPANY IS THE WORST! IF THEY CALL YOU RUN AS FAST AS YOU CAN TO PITNEY BOWES OR ANOTHER VENDOR!!!
We have been paying on a the same lease for over 10 years! When we realized the problem it was too late and the company was unwilling to help us — PERIOD!
Then we had one problem after another with the equipment and their service department wasn’t helpful at all. If we wanted service we had to call their Orange County location and beg them to help us. Our current salesperson came to find out what issues we were having, she took all these notes, scheduled another appointment and when she arrived, she had another salesperson with her who sells their folding machines. When we ask about the mailing equipment we had to wait almost a year before she called us back. Hell — fix the problems with the mailing machine first before you try to sell us other equipment.

Very poor service. One of their technicians by the name of Jenny refused to send a repair serviceman when my receptionist called.