Ralphs

I like this Ralph’s– their bakery and deli both have an excellent selection and very good service. Lines are normally not too bad, and parking is easy.

As nice grocery stores go, this one fits the bill. The aisles are narrower than most but not cramped. Lots of fresh produce, baked goods and meats. It’s a popular location but hardly ever feels too crowded. Shelves are stacked and neat. Floors are clean and shiny. Check outs are quick and painless. Staff is friendly and helpful. Parking is flat and generous.
«As a child I was sometimes so hungry that I used to dream that one day I’d get locked in a grocery store.»
— George Foreman

I love this ralphs. It’s very clean, has lots of things I need on my groceries list, the customer service I’ve had has been fantastic, and the bagging process has been very fast. I’ll keep coming back here for sure.

This Ralphs saved what could have been a disastrous situation. We ordered Christmas dinner through another Ralphs location. When we went to pick up the food, the Ralphs was closed. We were not sure why they would take our order and tell us to pick the food on Christmas day if they were closed.
We called this location in Torrance explained the situation and they were able to pick up the pieces from where the other location left off. Sergio who worked at the deli was able to put everything together at the last minute and the food was excellent. He apologized for the confusion and misunderstanding and we were grateful to have our Christmas dinner food.
Thank you!

I usually go to a different Ralphs, but this was on my way. The shopping was ok, but the cashier was not. After ringing me up, I asked her if she scanned my Ralphs card, which was sitting out in plain view, she grabs it and says, «you didn’t give me your card.» I just looked at her, and she scanned it and gave me my «card discounts.» After bagging my groceries, she hands me my receipt and leaves all my bags on the counter. I had to reach over and lift the bags into the cart myself. After a few bags, she finally decides to help and puts the rest of the bags in my cart, yelling «thank you!!!» at me 3 times. Seriously. Three times. When I did not respond, she yells «MERRY Christmas» at me. I just wanted to get out of there.

They prepped a prime rib roast for Thanksgiving — trimmed and separated the bones, then tied the roast back together. Got terrific service from the meat department.

This Ralph’s is a-​okay for a supermarket. My only issue is that the last few times, a stalker that buys exactly what I buy, came first and bought everything! My plain Greek yogurt, chicken breast tenders, ice tea, all sold out. Which annoyed be because at 7pm after work, I just want to go home, not stop by Walmart Neighborhood Market after Ralph’s. I wish they had more Kombucha, but I am glad to see their brew section is sort of expanding. I picked up a Hangar 24 Orange Wheat! Bottled right from so cal! It was on sale. Yay! Any way, aside from keeping up with stock, everything is clean, orderly, way finding is easy, staff is friendly and nothing is dusty and expired. Pretty good. Also the rewards card program saves me a ton of money.

Watch out for item of what you purchased. Second time I didn’t get all my stuffs back home cause the box girl was Facebooking, Her face was down to the phone while bagging. The cashier told her to stop facebook. I have to drive back at 11 pm waste of time and gas. The night manager and other employees nobody say sorry. Not event a word. He said I believe you. Of course it possible happen a lots of time when you allow your employees carry cell phone while working. So… if you shop at this Ralph make sure you got all for what you paid for.

On September 6, 2015 Sunday approx 10:30am. I was in Ralph’s shopping and walking down aisle#9 when I slipped on liquid laundry detergent. I fell straight on my tail bone and hitting my right elbow extremely hard on the floor scrapping off a little skin, bruising and swollen.
My husband immediately reported it to the manger (Spanish lady) she immediately had an employee clean up the mess and I filled out an «accident report» this is to cover myself and Ralph’s for any law suit that may occur.
Here’s where I am absolutely beyond LIVID with this particular Ralph’s «management» in the way did NOT handle my accident inside their store.
1. i was given the wrong accident form to fill out! Was told by 2 manager’s (both ladies) someone will call me back next day to fill out another form
2. Both Managers seemed to be completely nervous, unsure of what to say to me, giving me the wrong form, just very unprofes. like a accident has never happened before and they do not know what to do. One manager just stared at me the whole time and did not udder one word to me. REALLY!!!
***NO ONE EVER CALLED ME BACK UNTIL WEDNESDAY!
3. I called Ralph’s on Sept 8, Tuesday at 7:00pm spoke to a «manager» Yesnia. I explained to her I fell and someone was suppose to call me back. She puts me on hold and an employee is now on the phone and no idea why she handed the phone to him!!! UNPROFESSIONAL!
It was her first day on the job so she claims and it seems she did NOT know what to say to me or handle my situation so she handed her job off to Jason. They did take down my name and phone# AGAIN! told me «director» will call me back tomorrow.!! (I’ve heard that one before)
*** I am now even more ANGRY at Management
UNPROFESSIONAL, lack of caring for a customer who fell in their store to even call and follow up with me!
Ralph’s Corp clearly needs to re evaluate their «management» at that store and especially the way accidents are handled or should I say NOT handled.
The 3 stars are knocked off for the lack of management skills. I am amazed out how inconsiderate, unprofessional, lack of management, NOT knowing a correct accident form is, NO follow up call the next day, Managers did NOTHING right in this situation but make me more angry and realize they really DO NOT CARE about their customers.
TIP: if you ever fall inside this particular store. Make sure you are filling out right form, get the managers name, get a copy of the form and take pictures of where the accident happened!!!

I have visited this location a few time and I swear people who work here do not know the definition of customer service. My boyfriend and I normally go to Albertsons but as we know it’s not there anymore. We came to Ralph’s to buy some chips sodas and some beer we went down each check out line there was no one there, all the light were turned off and the only lights that were on were the self check out lanes. I found it kind of weird that no one was there to provide assistance. When I scan the beer the lady come out of no where and tells me I need to go to register 6 because alcoholic drinks aren’t a loud in self check out. I go to register 6 and guess what I have to wait in line! Not only that she had the nerve to tell me next time I have to inform someone I want to buy alcohol! So instead of having someone in the front to assist people or have a register with a light on I have to hunt someone down to buy beer. Pathetic

I wish I could give the store negative stars the customer service is so bad no one wants to help for now on I’m driving farther to another store because this one is just incredibly horrible

I was in self check out section today around noon and I kept pressing on call assistance and the bagging lady was next to me and I was trying to get her attention but she was ignoring me even though she saw me. I had no assistance! Very poor customer service!

I have been coming to this Ralph’s for years! Since I was probably around 8 or so. It was always the store my parents shopped at, so naturally, I must continue the legacy and keep shopping here.
They have pretty much everything I need, Compared to other grocery stores. Everything is easy to find. The store is always clean and free of clutter. The bathrooms aren’t the best. They can be smelly and trashy. More bathroom cleaning needs to be done here.
I love the huge selection of different cheeses. They have a nice fruit and veggie selection. Most of the produce is in excellent condition. Although, I have been here one time when all the tangerines looked horrible and rotten. I was a little bummed about that since i try and always buy them when I’m here. Ice cream selection is Bueno. I’m a huge fan of the m&m’s ice cream cookie sammies, and they are reasonably priced compared to other stores around the area.
The staff here has always been friendly and very helpful. I feel like I am treated like family. Well I guess it’s also because some of the staff here has known me since I was a wee one.
Out of all the grocery stores in the Torrance area, this one ranks #1 in my opinion. :)

This review is for their awesome staff at the deli and food section. Came here with our class of teenagers with Autism. The students took awhile and were very indecisive with the food, but the staff members were very nice, friendly and patient. They even offered us some samples to help the students decide.
We got baked macaroni, potato wedges, scalloped potatoes, fried chicken and sushi rolls from the suchi station. Everything was delicious and affordable.
Thank you for giving us the best customer service ^_^.

My husband and I shop only at this supermarket, mostly because it’s the closest to our home, but also because the store is always clean and organized. They do a great job at keeping the shelves stocked and the aisles clear. We prefer going late at night to avoid large crowds and long lines, but we’ve been there during the day as well and it’s not too bad.

RALPH’S
Here is a store with 4 – 5 star potential, but the ETHICS alone are so very dismal, that I have to give them 2 stars.
Even with their «raise the prices so we can discount it with that extremely annoying members card» mentality, they would be a 4 star or better…
But having to buy 10 of an item to get sometimes the everyday price at another store is not right when we live in a demographics where apartments are not «warehouse scaled». And even worse when you have to buy 4 times the amount of beer or liquor that is even reasonable… why hasn’t any «drink responsibly’ groups make noise about THAT!
They (Ralph’s) obviously HATE HATE HATE the concept of recycling cans and bottles… evidenced by the extremely limited hours of operation, the inconvenience that they take long lunch breaks (by being closed) and even the self-​serve is closed then. Unlike other States, other years… the best you get is ½ of the deposit (yes, they more accurately call it «tax») back, and even less if you bring it in bulk. To add insult to injury, you have to cash it at the same store (I have brought bottles in when working 35 miles away on a limited lunch, then not have time to shop after work there, as I need to get on the highway to beat rush hour. Throw that effort away, Ralph’s CHEATED ME AGAIN.
Then, I collected the vouchers to shop, and discovered that they voided my efforts by making the vouchers good for only 30 days. THEY CHEATED ME AGAIN… but at least they put a false front up to look as if they are helping in the recycle effort.
And when they mis-​price something on the shelf, you only get the difference back, not the item for free (which I believe is an overlooked federal statute). By giving the first mis-​priced item for free, it gives them incentive to actually correct the error… but on big mis-​priced items, they keep the error going and reap BIG PROFITS, CHEATING US AGAIN. It is so hard to get that 5 cent or 50 cent refund, that only the destitute will think that 15 minutes of their time is worth 50 cents ($ 2/​hr).
Even the cashiers do not use the Gas discount option here at Ralph’s, the discounted price is often more than the stations 2 blocks away. In Denver, I see the discounts bringing the price of gasoline to half of the amount of neighboring stations. FAKE DISCOUNTS cheat the public.
They are a good to very good store otherwise, they would possibly make even greater profits if they did not work so hard to cheat their customers in such obvious nickle-​and-​dime ways.

One of our go-​to grocery stores.
I have no complaints here.
I had never heard of Ralph’s until I moved out here so I really cannot compare it to any other grocery store like it.
They do carry some organic fruits and veggies which is what I mostly always go for.
Aisles are always clean and clear. Just your average little grocery store.

If you enjoy a fresh cup of coffee like I do, then you might want to take a trip to your local Ralph’s grocery store. This one next to Target on Sepulveda is one of the best. Donald one of the managers always gives the best customer service and a warm smile when he sees me. It continues from the top down. From someone sweeping the floors, to the butcher guys, the staff will greet you and say hi. My favorite aisle is the coffee and tea section. Here I can peruse the myriad brands of coffee and their prices. Here’s where your shopping savvy comes into play. Get the free Ralph’s card if you haven’t already. Right now with the card, the Don Francisco brand is on sale for get this, only $ 3.99! for a 12 ounce bag. Either whole bean or ground. As I’m writing this i’m sipping on a cup of their «Kona Blend» with a splash of International Delights Hershey Chocolate Caramel creamer thrown in. Today is definitely a good day! Btw, another plus is theres a recycling place next to this Ralph’s so I get my recycling done all in the same shopping plaza. Till next time as I raise my coffee mug, happy trails to you all!

I used to come here a few times if i can’t find snacks or foods at Target. I’m not a grocery shopper so i don’t come here for that mostly for one or two things. The store is nice and clean.

If u love kettle popcorn and chips, u will love Kettle Flavored Popcorners. They are my new favorite «chips». They sell them in the popcorn section. TRY THEM!
(they used to have them at costco for their roadtrip series, but now i can only find them at Ralphs) They come in a few different flavors like butter, jalapeño and white cheddar, but Kettlecorn is my favorite– it’s on the sweet side. YUM!!!