Ron’s Body Shop

This place is excellent. My car was done exactly on time and with a quality repair.
Rick Martin handled my estimate quickly and professionally. The car was returned to me immaculately detailed and the repair imperceptible to the original.
Auto collision repair is as much art as science. If you are patient and let the process work for you, a great result will happen. Also keep in mind that a body shop repairs the exterior of your car. It is not meant to replace the quality mechanic.
Ron’s deserves your first consideration. These guys have truly earned their outstanding reputation.
David Sheehan
Update: My car got smashed again! So fortunately Ron’s has been by my side for yet another quality repair. Rick really went the extra mile for me. This is a great family business.
I wish people would quit running into my parked car, but at least I know a top notch place to bring it for restoring it to a new condition.
I can’t rank Rick Scanlon and Ron’s Body Shop highly enough.
There are two people I hope I never see again: My urologist and my favorite body shop. But I can recommend Rick at Ron’s five full stars!
David Sheehan

I regret taking my car to Ron’s Body Shop, and I’m writing this review because I am hoping to prevent others from having to go through the same experience that I did. I was in an accident in December and took my car to Fred’s because they’re an authorized repair facility for my insurance company. Not only did they take over two months to fix my car, but Fred would get annoyed when I called for updates. After having my car for two months, Fred sent me a picture of my car still in pieces with a box of parts next to it claiming that it was a «jigsaw puzzle» and they still weren’t sure how to fix it. After being pressured by the insurance company to fix it, they called me to come get it claiming that it was done. When I went to pick up the car, the headlights did not work, and Fred rudely told me that they needed to keep it for two more days to fix the problem. When I eventually picked up the car, the paint didn’t match in both color and texture, it was horribly swirl scratched, the fuel pump failed, and the car now makes terrible clanking noises when I turn the wheel. Now another body shop needs to redo the work that Ron’s did. If you have anything other than a tiny dent, I would strongly recommend going somewhere else!

This is an excellent body shop! after my truck was stolen and then recovered I had it towed to Ron’s after a recommendation from a neighbor, Rick took really good care of me and went Way Beyond what I had expected as far as service and getting my car back to me in beautiful shape, it was also ready 4 days before the original estimate stated it would be!!.
It’s tough to find a really good body shop these days these guys are great…

So my neighbor was backing out of there driveway and hit my truck right at the rim. We exchange insurance info they admitted fault, I got a call from their insurance company saying they admitted fault. I went to Ron’s body shop to get a bid from Fred. It was like $ 980 I submitted that bid to my neighbor’s insurance company and they said that the price seemed High to refurbish a rim. So I went back to Ron’s Body Shop and asked Fred about his bid and he explained to me that my rims were expensive rims and that they cost $ 2,000 new. Fred said that’s why it cost $ 980 to fix. And that the insurance company don’t want to pay for it. So I called back my neighbor’s insurance company and explain to him why they said they cost that much and come to find out Ron’s body shop gave me a bogus bid four times more expensive than it actually was all because he didn’t want my business because he was only going to make $ 30 in commissions was not worth his time. I was a return customer that will never go back to them for lying about the cost to fix rim. It’s all about the money to Fred not customer service. I end up taking it to the Ford dealer that only charge me $ 250 to refurbished the rim.

I have had numerous repairs made to both my personal vehicles and those of my family and friends at Ron’s Autobody. In every instance the work is completed to the highest standard. In addition Fred and Rick, go out of their way to assist with the logistics of obtaining a rental car, navigating the insurance claim process, and ensuring that the repair process is as simple as possible. You will not regret taking your car to Ron’s!

My family has been taking our cars to Ron’s for years and we’ve never been disappointed. The latest visit was for a minor dent/​scratch on the passenger-​side door. I was very pleased with the work — paint match, blending is excellent — and Rick Martin is great to work with. I know my car is in good hands when I take it to Ron’s.

Forget these clowns giving this place low reviews. You want the work done right? Go to Ron’s. You want your paint to match? Go to Ron’s. You want your car to come out to you perfectly detailed and looking newer than it do in the factory? Go to Ron’s.
My car is currently getting worked on after being blind sided by a drunk old dude and it reminded me to post a review on the place. My family has brought a few different cars here for post-​crash work and I brought my previous ride in for some aesthetic upgrades. We used to work with Fabio prior to him leaving and now work with Rick. High recommendation for Rick.
If you want your paint being touched up with nail polish go to some other prissy body shop. At Ron’s you are going to find car guys who know their stuff and are going to earn your confidence in their work.

Probably the worst body shop I’ve ever been too. Fred comes off as this awesome customer service representative, however at the end of my experience, I was extremely upset that I chose this body shop.
I had left two coats in my car, assured I would get them back. When I picked up the car, they were missing. That was great
As I drove off I heard a weird sound, so I returned a little concerned. It was obvious to me it was the axel, so I approached Fred asking if his mechanic could take another look. The mechanic steps into the office and starts yelling at me, and questioning my concern.
Ron’s Body shop gives you a «guarantee» signed by the service manager (Fred). It is a paper certificate, and it’s meaningless. The service manager didn’t care, the mechanic didn’t care, over all I give this the 1 star it deserves.

I stopped by today to get something checked out. Fred said it wasn’t a big deal and he took care of me and sent me on my way. this is the first place I thin
k of when My car needs taking care of.

It’s rare that I get great communication on top of great service so I was impressed when I was able to get that at Ron’s. Courteous, friendly and efficient. Hell, I’d be down to grab a beer with these guys just as fast as I would come back for any repair needs. Rick is the man!

I am a returning customer but my most recent experience with Ron’s Body Shop leaves me in disgust. I am in dismay at the recent service I have received at Ron’s body shop. Completely different customer service than I received in the past (with Rick). This time, I worked with Fred N. At first, my meeting with Fred was friendly, but shortly after, I felt very rushed. He made it sound like he knew what he was doing and I felt he didn’t care to listen to my concerns and MY questions on my car, in which he really made me feel uncomfortable and doubtful about leaving my car with them. But, I still left my car there to get fixed because of my past experience with Rick was so good.
Fred gave me an «estimated» 5 days to complete the job. After the time had past, I never received an updated status of my car. I actually had to call the office to know what the status was because Fred never called. During that conversation, Fred was rude and brusk: He dismissed me and wouldn’t allow me to complete with my questions. I was told the car would be ready the next day. After a total of 8 days I got my car back. I had to pay for a rental these days out of my own pocket and it was impossible to plan how or when I could expect my car back. Then when I received my car, not shortly after I drove it off their lot, my tire pressure light sensor came on (when they replaced my front driver side tire, apparently, they never reset the tire pressure light). After my dissatisfied customer service dealing with Fred, I was dreading the fact that I had to deal with him again to get the sensor light re set and get the touch up paint off my car because it looked horrible. I tried to make my contact with him as minimal as possible. During our last meeting he continued to be dismissive of my concerns, he finally walked away from me accusing me of «ruining his morning” — leaving me confused and completely unsatisfied. I felt that the real customer was the insurance company and after having been paid, Fred had no interest in helping.
Further, they did additional work on my car I didn’t authorize. I appreciate the nice thought but no one called me to let me know that they were going to apply touch up paint to the rest of the car. The touch up paint looked like it was «white out» all over my car. In addition other fixes were made to my car unrelated to the current job and they added the cost onto the bill without getting my approval. Fred tried to make it look like he was doing me a favor. I just didn’t appreciate it when I am the customer and he was trying to argue with me after the fact. He made me feel bad for complaining that my car had touch up paint that didn’t look professionally done.
Be careful when you bring your car here, especially if you care about your car and what is going to be worked on. They say it’s a lifetime guarantee, but why would you want to come back when they argue with you and are rude? Customer service is important to me, I want to be treated respectfully– It should make no difference if I’m a little Asian girl or a good olé boy.

First in 60 years of dealing with body shops that the day they promised to deliver Rons body delivered
Thumbs up for «Rons Body Shop»

I went here for an estimate. Rick came out and interrupted me before I could finish a sentence each time I would try to speak. I’ll take my business elsewhere. He was able to scare me and my insurance money off in less than 5 minutes.

Ron’s body shop of Torrance, CA 90 501 has excellent customer service and does excellent body work .
I would highly recommend anyone that needs body work done to go to Ron’s body work
Review by Dieter Tsukiyama

The quality of the body work was an A-​, while my experience with Rick Martin was pleasant enough. I can see where Rick’s personality could rub people the wrong way. When I first got my car back I was inspecting it from every angle, and Rick made the casual comment, «Come on, it’s a used car,» which felt odd to me.
The paint match was spot on, although I found some micro bubbles in the paint, which require an eagled eye, like mine, to catch. For the most part, they were able to buff them out. Another small strike is that the job took 3 days longer than the initial timeline; mind you it was a minor job at roughly $ 2,000, so I was surprised at the delay. Fortunately I had a utility vehicle at my disposal, so it was not a major inconvenience. I also found it odd that the floor mats in my car were not clean, I could see the dusty shoe prints from the individuals who did the work, not a huge deal.
In the end, I was happy because the craftsmanship was solid, but based on the aforementioned oddities, there is room for this to have been a better experience, but where it counted (bodywork) they hit the mark.

Love these guys, Rick is a stud. Everything went as planned. The rental was what I needed — when I needed it. And they even detail the car after. Thanks for fixing my car boys!

Quality work and Ron runs a tight ship, and stands by his word. Have been to other places, (Prestige 2) and there is no comparison! Go here first… you will be glad you did! My father was super picky with his cars and would never have taken them anywhere but here as well …

Came here to get my mom’s car an estimate after getting into an accident. I came on a Thursday morning and there were no customers really. The lady at the front was nice and called for Ricky, the man who would be taking pictures and getting the estimate for the total price/​damage.
It took no longer than 30 minutes for everything and he was really nice throughout the whole thing.

I was in an accident and took my car to ron’s. The positive: they do, beautiful body work. If you have a scratch or néed a net removed — I highly recommend. They are also great in customer service (until he lied). However, if you have any internal mechanical damage — beware!!! They are the worst!
I picked up my car after $ 10k in work, and had to turn right back around because the alignment was so off that the steering wheel was turned more than 45 degrees to the right. Then I find that the water for the windshield cleaner is barely coming out. Finally, more than a month or so later I hear popping coming from the drivers side where all the work had been done.
I take it to the dealer for a check up and ask them to check it. Ends up that Ron’s never connected the hoses for the windshield cleaner and the suspension had been bent and was never replaced. When the insurance company called Rons they said «she drove it off and there was no problem.» Except they never told them about the first time I came back and the second call on the wipers. So they lied. Fortunately, the insurance company knew that this was Ron’s very bad oversight, lack of honesty and shoddy work when I showed them the email I had sent to AAA saying the car was not fixed and paid for the additional $ 2k in work– except for the tire that had been destroyed because of the suspension.
In closing, my parents friends also had issues where a hose had not been reattached and their car stopped dead in its tracks on the freeway.
Rons needs to either find better mechanics or tell people to go elsewhere for mechanical work on their car. I wish I had never gone there.

Some goof backed into my car and his insurance gave me a list of shops to choose from — after a quick search on Unilocal,I found Ron’s Auto Body and decided to give it a whirl (and I’m glad I did).
Whenever I can, I try to shop and buy local, always Mom & Pop over big business.
Not only is this place super cool, packed with awesome retro toys, cars, bikes, etc. but the customer service and professionalism is TOP NOTCH. Unfortunately, customer service seems to be a dying art but places like Ron’s Auto Body give me hope that people still understand the power of loyalty and earning «word of mouth» business. I’ll definitely be bragging to my friends and referring people to this place.
From the first call, to dropping my car and picking it up, the service was 5-​Star.
Fred is a great guy — super friendly, upbeat and gives you straight scoop. He told me my car would be ready to go by Friday at 4pm and unlike most shops, it was DONE on Friday at 4pm. No issues, no hassles, no headaches. Smooth as a baby’s butt.
One of the things that impressed me the most was the beautiful, full-​detail that they did to my car. Not only did they fix it on time and do a quality job but they went the EXTRA MILE to get my car beyond show room ready. I had not seen my car that clean inside and out since I drove it off the lot. Truly impressed!
If you want great customer service and quality body work — come to Ron’s Auto Body.
These guys will take care of you!