SOS Storage Centers

What a great location and what great service! I got my 5×10 space a few years ago and only wish I had locked the rent in for 3 years. As all rents have gone up, so has storage space. However, they are very competitive and provide free wifi and a decent place to work from. The units are well lit and accessible 13 hours a day behind a secure gate. They are considering increasing their hours very soon. They offer cash bonuses for any new clients you send to them as well.

Did a lot of research and searching around Torrance before deciding on SOS. Great prices. Clean!!! Had stored things at a few different «Public Storage» locations previously and they were nowhere near the level of cleanliness as SOS. The staff is very friendly. Very nice perk to have access to conference room and fax machine. SOS has temperature and humidity control for serious wine collectors that want to store their wine properly and can’t store it at home. Convenient hours to access my storage unit. SOS is a really great place. I would recommend it to anyone looking for storage in the South Bay/​Torrance area.

SOS was customer friendly when I first signed up but they have been less so once my first year was up. Prices go up drastically after the first year.

What’s with the price going up!!!
Been with SOS since ⁹⁄₂₀₁₁
I guess it doesn’t matter how long of tenant .
Oh well gotta start looking for another place
SOS I’m sure you’ll lose more us

Staff is friendly when they’re trying to sign you up. However, if anything happens, good luck getting any help from them. Half the time I won’t even get a response to any inquiries, but the very minute your bill is due, they run your card. Also it seems they won’t pay for any damaged items even if they tell you they will. They dropped a moving container full of my stuff (POD) off a forklift that they were handling and said they’d reimburse me. A few days into filing the claim, they fired the manger that witnessed the damaged items when we opened the container. They stated they filed a claim with their insurance company but several months have gone by and every time I ask for the status I either hear nothing from them, or get a BS response of «we’ll check and get back to you», but of course I never hear back.
Also I stored one of my sports cars in their facility (indoor, fully enclosed, private garage) and the first couple months it was OK, but suddenly a few weeks later it was covered in some kind of rough debris that feels like someone was spraying paint next to my car. Of course they deny anything was done, but even their indoor private garage spaces have open ceilings between all the spaces, so dust & debris from anywhere in the building can blow into your space. Now my car (that was in perfect show condition) needs a full claying & polishing of the paint to remove the overspray from what they or another tenant did.
The facility looks nice, but I’m very unimpressed with the staff & the company’s follow-​through and they lack honor & integrity.

We have been storing our RV here for several years. It is a convenient location and has a dump station. HOWEVER, we have had 6 break-​ins in the past month! The staff will only say «you signed a waiver that we are not responsible» This is very distressing! Looking for new storage area!!!

WARNING!!! I had a unit there and the place is very nice, well kept and clean. The bad part is that there is a crazy guy living in his motor home that doesn’t run, has no power and smells like he has a dead body in there. The staff is aware of this and refuses do do anything about it, and almost covers for him and down play the behavior. He is very confrontational with other tenants and even threatening most of the time. It’s only a matter of time before something bad happens. I would ask before renting a unit there.

I am using them for wine storage and could not be happier. The people are very nice, the hours are great and the storage facility is very well kept. The refrigeration in the wine area is very cold and the temperatures are maintained well. It is far easier to get my things in and out than in the other storage/​lockers that I was using.

We have had our stuff here for almost a year. We left the other guys that offer you storage for $ 1 for the first month, then after that the price soars. The old place we were at was on the ground level, but always dirty and the storage unit was sheetrock and they had to keep a rat poison pack in our unit. Not to mention the bathroom was dirty, if it was working most of the time it was «out of order». I found SOS right by my new apt. They have really nice and helpful staff there. They are very accomodating! The hours are convennient and they have really nice new storage units. Super clean and a very nice temperature controlled room. So your stuff won’t get ruined. They also have clean bathrooms ALWAYS open for us to use.
They also always have carts available to move your stuff in or out. I would highly recommend them, thier prices are very reasonable.