Total Office Support

Asked them for a quote regarding fixing my printer. Although they don’t provide this service, they were very helpful helping me find the right person to do it. Thank you. I’m sure their services are great in person as well.
Recommended.

Called to request service on my disfunctional printer. Jonathan answered the phone and was super helpful he was able to get a technician out to my house the same day. The tech was able to fix my silly issue and explained how to resolve my problem in the future should it happen again. It was a sure pleasure to have this company out and help me in my time of need. In the future I will call them should the need arrives for any of my computer networking and printer needs. Thanks Total Office you guys were great.

These guys got the best prices on ink and toner in town. I have purchased a printer and all my ink and toner for my Union here. Quality product at reasonable prices!

I can only speak for their printer ink. Do NOT buy the «compatible» ink cartridges! They are crap. The first set I had pooped out after 5 copies. I returned them. Total Office support assured me that it was a fluke and talked me into exchanging them. The second set was even worse! At the end of the day, I had to visit their store 4 times and ended up with manufacturer’s ink jets that weren’t any cheaper than if I’d gone to Staples! In other words, a major hassle. NO!

We needed some standard maintenance done on a machine that my predecessor had not taken very good care of. They cleaned and put in a new maintenance kit for me in under an hour. He even took extra time to show me how to care for it better in the future, and specific things to look out for in our machine. There was an error message and a glitch in one of our trays that I had been told would be there forever– totally fixed! Same day service– no complaints.

Total Office Support has helped us with smaller issues in the past with our printer. They’ve always been super helpful and friendly. Recently we moved our business to a larger facility and we hired them to be our IT people and also help us find a new printer for the office. Steve has been there for every single step and he has the most professional, easy to talk to demeanor. Moving a business is extremely stressful and Steve worked around our schedule and was there when we needed him and got us up and running. Can’t say enough about Steve and his company. Looking forward to a long relationship with Total Office Support!

I took a chance and used a specialty paper that should have been fine in my laser printer but it ended up melting together and around the fuser. I Googled for an authorized Samsung service center and found Total Office Support. I wasn’t looking forward to transporting my printer which involved carrying it down a flight of stairs and I’m not really close to Torrance but then I found out they would come to me, even though I’m not a corporate office or business.
They scheduled a time for the same day, which was a life saver, and followed up with phone calls about when the technician would arrive. The technician that came out was so nice and very professional. He listened to the problem and also about a few minor issues I had been having with my printer since I had bought it less than a year ago. He explained the way the cost would be calculated and when I approved he got to work.
In about an hour my printer was running and the other issues were taken care of as well. I ended up only spending a little more than if I had taken it in and it saved me so much time and inconvenience.
I got a follow up call the next day to make sure everything was fixed to my expectations. I am so impressed with the way this company kept me informed and went the extra mile to make sure I was a satisfied customer.
These guys rock!

What can I say about this company that has not already been said?
Well, for starters let me just say I would just go here for the customer service to start with. Nothing like walking through a door and finding many happy faces, and those happy faces belong to people that actually listen to you and have a sense of humor and appreciate your business.
I found this little gem based on Unilocal reviews and am so happy that this was the business that I chose to patronize and I have now had 3 different situations with 3 different products handled.
I have brought in two laptops and one seagate drive. Two pooped out on me and Steve was able to attain all the information off of said electronic devices and the other laptop just needed some malware wiped off of it. Today I just dropped off another item for them to look at.
This place is not only affordable they are very efficient and know their stuff. This is a place you can trust to fix it and not take advantage of you.
Let me put it this way I would drive out of my way to take my electronics to be looked at here. Once you find a place this good you will not do business anywhere else and if you do attempt to find another place you will hold them to this business as the standard and I have a feeling other places will fall short EVERY TIME!
And we know my review is not finished until I address the parking which is not bad at all. Easy to get in and out of the parking area even with all of the other businesses in this area.

5 or so years ago I had invested almost $ 1000 in a color printer that has had a good run. Recently, it had a problem that according to the manufacturer’s site equated to «significant repair needed.» I found Total Office Support on Unilocal and true to other reviews they were very professional. Points that I will add is they offer onsite services (which was nice as my printer is large and heavy) and they also were pretty creative. After quoting me an estimate for what we suspected was the issue (dead laser unit) another problem emerged and they found a very creative way around it. I received regular check-​in calls to keep me up to date and found them to be very straightforward and enjoyable to work with.

Our office had an issue with our copier, we called Total Office Support, and they had a technician here within a couple hours. This company is efficient and easy to work with! Would definitely recommend!

I use to think that I had to go to Best Buy or Office Depot when I needed a printer, but then a friend referred me to Total Office Support. They helped me pick out the right printer/​copier/​fax machine for what I needed in my home office. They are also a great source for printer ink, paper and other office supplies. I’m so glad I found them.

very pleased with the work done by this company! they were very helpful and affordable. definitely will be using this company again. thanks guys!

Great place for some affordable ink! I’m a mommy of two which means I print lots of pictures and ran out of ink quickly! These guys always have the stuff I need! Plus they are very friendly & knowledgeable!