Just Puppies

My experience at the Towson location has been nothing more than pleasant and the staff was very professional and knowledgable. I called first about pricing and the woman was very patient and answered all my questions, I had many. When I visited the store it was busy of course but I was quickly acknowledged and helped, although I had to wait I about 10 minutes for a playroom to open up but not a big deal. I picked a male yorkie puppy and instantly fell in love, I was not rushed or interrupted during my play time with him and ultimately I ended up purchasing him. The woman at the front desk went over the price, care for the puppy and welcomed any questions I had she was friendly and did not rush me. For my fellow military active and retired, they offer a 10% discount they reduced the price by $ 150 and I was very grateful for that. For those that don’t understand pet stores and puppy care, yes they only want those who are seriously considering a puppy to interact with them because puppies that young can easily get sick from the germs people carry especially young kids. I don’t see the point of bringing in you’re entire family to see puppies if you have no intentions of purchasing one, the store isn’t that big and it’s kind of frustrating for it to be filled with «window shoppers.» And yes the store had a smell, any place that holds many animals are going to smell there’s no way around it. Needless to say I’m very happy with my puppy, he had tons of energy and already knew how to sit and stay when I got him home. I’m giving four stars for now and will update my review after I’ve had him for a few months.

I didn’t look at the reviews and I am glad that I didn’t or I wouldn’t have my precious little Adele!
Yes it smelled funny. but we are basically in a kennel folks. kennels smell.sorry.even the shelters smell the same way!
As far as the «lack of customer service» heck people couldn’t wait to help me! They were all kind and very helpful in answering my questions.
Miss Allison who completed my sale was Very detail oriented and I felt comfortable with my choice of my baby pug.
The parking lot was tight. but goodness. again did we really expect a valet?
Bottom line is. I have a beautiful dog that is a joy. the folks that helped make her a part of my life couldn’t have been nicer and I am happy with them enough to write a review on a website!

We were just at this puppy store and we’re told that we could not take out and view one of the puppies unless we were going to take it home today… because they don’t have «play dates on the weekend». I’m sorry, but the last time I checked, people don’t usually buy a puppy unless they can see how it interacts with them and their family and get an idea of its temperment. If this truly is their policy they shoukd rethink it. Most people are off on the weekend and thiabis a prime time to shop in general. They really need some customer service training at this location, the employees were not friendly now welcoming.

I bought my puppy from just puppies in Aug 2015. First he was labeled wrong, a golden retriever and aussie mix. He turned out to be a pure bred lab. Except he wasn’t so pure. There were multiple health problems that kepts arising. He was diagnosed with hip displasia at 6 months old. I took him on regular visits to a neurological surgeon. He had a brain and nerve neurologic condition. He lost full function of his hind legs and tail. Today I had to put my 10 month old angel to sleep. I believe just puppies and the vets they are associated with have some sort of contract that pays them to tell us our puppies are healthy until our one year contract with the company is over. Then we discover the full truth about their health. I put thousands of dollars into my angel and he couldn’t make it to 1 year of age. The worst part, when I told just puppies about my pup having hip displasia they said «oh yea, we’ll your breeder just breeds for sport.» No comfort or apologies, just total who gives a «bull» attitude. This clearly means they are a puppy mill. Do not purchase from Just Puppies.

DO NOT support this place. they dont seem to care about the puppies at all. I knew this place through my friend. So i drove all a long way from VA to their location, hoping to find a puppy that i would like.
First impression was BAD!!! how could they put 3 – 4 dogs in 1 crate, regardless the size of the puppies. This might be the reason why some of the puppies got injured but the staff did not even realize. i saw a very cute chiahuahua (4 or 8 weeks old) that i would like to adopt. However, when they brought him out to play with me, i realized his leg was injured. i bet none of them even cared or knew.

My Just Puppies dog turns five this weekend, so figured I would write a review
By apparently pure luck, I ended up with the best dog I could ever imagine. I live in Washington, DC and the none of the area dogs in the shelters fit the profile of what I was looking for, and got tired of waiting. I personally, was looking for a 8 – 10 week old puppy that I could train myself. I was looking for a non-​shedding poodle mix of some sort that would be smart, non-​shedding, and easily trainable.
After visiting the store with my sister and playing with 3 or 4 dogs, I settled on one fluffball who was an 8 week old pomeranian-​poodle mix «Pomapoo». He had just came into the store that morning from whatever puppy mill he came from in Iowa. They said his adult weight would be 12 – 15 pounds, which was perfect for my small apartment. Upon checkout — I asked if they had any coupons online and they applied a $ 50 credit for a total of $ 450+tax. The steal of a lifetime.
While the customer service wasn’t a Ritz quality experience, the associates were helpful, friendly, and helped give me tips on my first dog.
What I had bought ended up being one of the cutest dogs that you have ever seen. It was hard to make it down the block without getting stopped for the first year. This dog was extremely smart, well behaved, and easily trainable.
Well — the puppy kept on growing. Way past 15 pounds and settled in at an adult weight of 27 pounds. It is actually the perfect size dog for me, and am glad that I am not walking around with a 12 pound accessory. He turns five this weekend.
They also got the breed mix wrong. Every week, people would stop and ask if he was a Bichon. «No, he is a F’ing pomapoo». «Well, he looks like my Bichon». Jesus. Well, finally got one of those $ 60 tests and found out that he is 50% bichon and 50% pomeranian. So now, he is a Pomachon. It’s not as fun to say, and we can’t change his facebook page URL, but it’s cool. I just feel bad for the half-​dozen other people who went out and bought Pomapoos thinking they would look like my dog. No idea how he ended up at 27 pounds though. I guess we shouldn’t have fed him spinach and protein shakes.
The next dog I would likely buy directly from a breeder instead of a store. I would want to see the environment that the dogs were raised in.
I have to rate this store at least four stars for giving me the most incredible best friend of a dog, being healthy, and fair price. Minus one star for being the wrong breed, being way off on adult weight, and probably procured from a puppy mills.

As much as i wanted to rate this place high because of the adorable puppies, i just could not…
I came in last week because my boyfriend and i have been planning on purchasing a new puppy for our home. I currently have a pug and was looking to find him another pug playmate. So i went online to see if they had any puppies that i liked to look at, which they did so i came in.
First the location is god awful, there is absolutely no easy way to get to it the parking is cramped and there is no where to turn your car around once parked, very difficult to maneuver a car in and out of the lot.
Once we parked the car we went in and this is the part that got them a 1 star rating… so there was no one else in the store except for myself, my boyfriend, the dogs and 3 employees. when we walked in there was two emplyees stadning by the puppies, NO ONE said hello to us, no one asked if they could help us… NOTHING!!!1
SO i said forget about the employees, and i started to look for the dog i found online. so when i found her i saw a sign that said please keep fingers away from the cages, so i made sure not to touch the dog and i was looking for her price tag to see how much they were asking for her. so my foot went an inch over a line that was marked on the floor and some little twitt walked up to me and told me that while we observe the animals they ask that we stay behind the marked line and do not touch the pets…
i was so irritated by this little twerp because he did not ask us if we needed help, did not offer us any assistance then he and the older lady he was with walked to the cash register and went and sat down and began to talk. so i spoke with my boyfriend about the dog and we were jsut waiting to see if someone was going to offer us help… so as i was looking around i saw the prices written on a chalk board and saw how much they were asking for the black pug, it was 1,800.00 i had brought 2,000 dollars cash with me incase i saw a dog that i was interested in i could just purchase it and go shopping for all the accessories she would need in my home.
so after waiting and waiting i finally went up to the boy and asked a few questions. i felt like i was inconvienecing him and i became very annoyed, so i told my boyfriend we need to leave… there is no way i was going to give this rude employee any business from me. if the owners allow that kind of rude customer service it is really a matter of time before they shut their doors for good. i was so angry with how i was treated, i have absolutely no desire to use them for any pet purchases and i have no desire to promote their business to anyone io know. i recomend you go to a breeder and deal with the people who raise the dogs that they breed… maybe they will give you better customer service because they actually care about the pets and the people who want to purchase their puppies…
Just puppies is just as it is stated its «JUST PUPPIES» you get no customer service, no compassion no nothing. i was so personally offended because buying a puppy is such an important part of dog lovers life. you are making a selection of a pet who will be in your life for many years to come and it will become your child almost and to have such heartless, rude, arrogant, dim witted employees act in such a distasteful manor really is an insult and i have no reason to ever step foot in that building again.
so, with that said hats off to the management team, you cant even train your staff to be welcoming but im supposed to trust you’re selling me a legit dog, i think not… get your act together!

I got my puppy from this store in April. When I went to the towson location, the store was relatively clean besides what you’d expect from a room filled with puppies. I was able to sit down and play with her prior to buying for a litte over an hour, after which an employee had to take her for nap time (puppies under 3 pounds are at risk for hypoglycemia apparently). I put down a deposit for a hold, and the next day I came in to take her home. It’s been almost 2 months since I’ve had my Shih Tzu and it’s been an experience. She did have kennel cough symptoms which took a few weeks to clear up, but all of the meds were covered (love the vet @ family pet hospital btw). She also had minor eye issues and sneezing, which we found out is due to mild hay fever. Other than allergies to pollen, she’s been given a clean bill of health. She just turned 4 months old yesterday, is up to date on all of her shots, and is as busy as ever. I do plan on getting another puppy in the near future, however, this store was on the expensive side (and I’m sure the puppies probably aren’t pure bred)… that being said for the money i will probably consider a reputable breeder next time.

I love my pup… despite the negative reviews I purchased my cockapoo from here and I have no issues with her as of yet. Like most I usually dont support puppymills. out of curiosity i went here to just view the puppies but when i saw her i had to take her home. remember to make well rounded ecisions whenever you decide to adopt a puppy from anywhere… when dogs are given a loving home anything is possible. i can see my baby blossomimg everyday

This place is the absolute worst. The staff is extremely rude and seems to care nothing at all about the poor puppies here. I am surprised that they are still in business. I adopted a Pomeranian puppy from just puppies. The puppy was very timid and did not have much energy, but he was sooo adorable and I actually felt sorry for him. I discussed my concerns with the staff and they mentioned that I had a few days in the cause he needed to be brought back. But they also insured me that he’s fine and that it’s just his temperament. That night when I got him home, he was vomiting everywhere and extremely sick. I took him to the vet and they actually informed me that he saw the puppy there beforehand had prescribed meds (Just Puppies uses the same vet in which you are required to take your new puppy to for follow up care). The vet was surprised that I was not advised of all medical issues w/​this pup. I ended up taking him back and forth to the vet and it became very expensive because the warranty only covers certain services. I regret that I could not keep him because he desperately needed tlc. I ended up taking him back. Originally I was told that I couldn’t because it was outside of the time allotted. I made a fuss and showed all paper work and bills from vet and also voiced the face that the vet suggested that we return him because there were just so many serious issues.
I later communicated with a friend about this who stated that one of her friends had the same exact issue w/​Just Puppies.

Do not go here! Staff was so rude to me and even worse to a poor old lady. I felt so bad for the way they treated her. The African American girl and the plus-​sized caucasian girl have no respect for their fellow human beings OR for the sick, abused puppies that come from puppy mills. Please, I urge you, go to BARCS or the ASPCA if you want a pet. They need you more than these puppies, who sadly get purchased by weak minded people who can’t say no to a cute overpriced puppy.

Very happy with service and health of the mini schnauzer I bought on 8÷24÷2014. Happy smart healthy little girl. Store attendants were knowledgeable of breeds and help me make an informed decision on which puppy and breed would best fit my life style and home situation.

I have been looking around for a puppy, considering buying one. Went into Just Puppies today asked to see one puppy and was told they’re «sorry, they’re sleeping and tired.» Missed out on a possible sale and were completely rude to customers. The puppies are stuck in their dirty cages all day, you would think they would let them out to play when possible! Incredible!

Our dog had kennel cough but we got that cleared up. I agree with most of the things said here. Smells of urine. On another note we did get the puppy of our dreams from here. Also it’s not like there’s some evil person who wants to hurt puppies running the business. Probably just a person who saw a need for people who want to see and buy a mixture of puppies. The people breeding them most likely chose to be where the government isn’t right over your shoulder with regulation. This is common. If you want to start a better puppy store I say go for it. I’ll stop by and look at the cute puppies.

Do NOT come to this shop unless you plan on purchasing on the spot. I had been in the store for a total of 5 minutes and had not even played with any puppy yet and the saleswoman had already said six times, «unless you are going to purchase today, you can only look at one dog». I believe selecting a puppy should be a fun process and one in which you select the dog that is meant for you. After all, the dog will be a part of your family for years to come. I understand that these puppies are young, but if their immune systems are so weak that people can not touch them then they are not ready to be sold in a pet shop. It seems this shop is all about making a buck and could care less about their puppies or their future owners!

We bought our Samoyed puppy from Just Puppies in April of this year. Our puppy was healthy except for kennel cough (which is very common for dogs from pet stores). Just Puppies covered all the costs for his treatment since they cover all vet appointments and medications. Today, our puppy is great. He is perfectly healthy and he could not possibly be any more amazing! My wife and I could not imagine our puppy being anymore perfect!
However, Just Puppies is obviously not perfect. My wife and I did not approve of the living conditions the puppies were kept in and they also did not have any toys or anything to play with in the crates they were kept in.

I say Ki$$ my A$$ to all the people that rated Just Puppies Negatively! Yeah that’s right Ki$$ it!— If you’ve had a dog before or done your research on getting a dog, you will find flaws with a lot of the negative reviews. FYI My mom bought a beagle –poo ten years ago and she is still healthy! No congenital problems, no behavioral problems. WONDERFUL dog. I got a cockapoo a year and a half ago and he is healthy and happy, a little shy but that’s because I haven’t done my part to socialize him. It took him a while to be trained but he is a healthy, happy and very spoiled dog. Just puppies even offers a health garuntee with certain vets in the area so as long as you take your little pal to the vet within the first week any medical expenses are on just puppies. My puppy had worms, but you could only tell by microscope and Just Puppies paid for his antibiotic. Before I got my dog, he got kennel cough when he first arrived (happens very often, and dogs get it a lot at the pound because they are all together in a shared space) He was treated by Just Puppies and put back up for sale and that’s when I came fell in love and bought him. Best friend any single guy or gal could have. :) So don’t beleive the hype from everyone else, some people complain that they couldn’t train their dog. Sometimes you gotta ask yourself «Did I do what I was supposed to do to train the dog?» It takes a lot of time, and a lot of energy! I remember going out at least 8 times a day with my dog the first few days. It was exhausting. Be humble and do your research. If you’re dog isn’t doing what you want him/​her to do maybe it’s YOU who needs to be a better trainer or you may even need to take classes. It’s not an overnight process. It takes weeks even months for certain tasks. If you don’t want the responsibility, don’t buy the dog in the first place.
P. S. I did write the same review on Google, because I was too lazy to re-​type the same thoughts and feelings over again. I hope this review helps someone else find their next bff. :)

I BOUGHT A VERY SICK DOG AT THIS PUPPY MILL UNKNOWINGLY??? My long time vet my dog was inter bred numerous times, illegally!!! I called JUST PUPPIES asking them what they were going to do like a refund??? They told me to bring my dog back to them for a partial refun so they can euthanize him asap!”. WTF??? My 2 yr old son wld of had a mental breakdown,
Anyway this puppy has cost my family over $ 2400k in vet bills. He has 5 toes on 1 foot too?? OMG LET’S GET THIS DISGUSTINGBILLEGAL BUSINESS SHUT DOWN, HOW DO we do this!!!
Who owns this business? Please spread this message and save these overly priced sick puppies!!! PLEASE HELP ME!!!

The Maryland Leg. is considering a bill (S.B. 505) right now, which would prohibit the sale of puppies at pet stores. I urge to contact your local rep. and here’s why:
I purchased my Shiba Inu from Just Puppies in Towson on Feb. 16, 2005. I wasn’t as informed about puppy mills at the time and how these pet stores are supplied. If I ever decide to get another dog, I will adopt. My puppy almost certainly came from a puppy mill. When I took him to THEIR vet (Dr. Ernest Slovon), the one that had signed off on my dog’s bill of health for sale, he diagnosed my puppy with Grade II Patellar Luxation and apologized for missing the diagnosis twice before. I then took my puppy to MY vet for a second opinion. They confirmed the Patellar Luxation and also found via x-​rays that he had sustained extreme trauma over the first 8 weeks of his life. He had had broken bones at some point, which no one at the breeder (puppy mill) or pet store had noticed or bothered to treat so they had healed improperly. It had been obvious to me the second I saw him in the store that something wasn’t right because he was so bow-​legged. But no one else had noticed or cared to that point.
I presented my case to Just Puppies, who could not have been ruder and more unwilling to accept any sort of responsibility, and they refunded me the purchase price of my dog, although not the hundreds of dollars in vet bills. Their reply letter stated, «…any claims made involving this store, or the breeders care of the dog will be ignored, and have no bearing upon you refund. Thank you for your patience, and I hope Charles is doing well.» I almost threw up from the hypocrasisy of the last line. THEY DO NOT CARE ABOUT THE WELFARE OF THE ANIMALS THEY SELL.
Charles turned 5 in December and is doing well, although he is still very bow-​legged and will probably experience arthritis and pain more and more as he gets older. I’m thankful that he has given me a story to tell in order to warn others of the dangers of pet stores and puppy mills. Adopt!