Towson Smile Care

Nowhere near as bad as I thought it would be! Gr8 DRs and staff.

I’ve been going to this dentist for close to 5 years I believe. They’ve never been a disappointment. Friendly and knowledgeable staff. My hygienist even puts Vaseline on my lips. She’s a life saver!

Well I’ll start with that I am British. Yeah, yeah… I’ve heard all the jokes about the Brits and their teeth. It’s not a myth. Thankfully, when I discovered America (not quite the way Columbus did, but I digress…) I got my teeth fixed up ‘all pretty and Americanized’ and they looked great. It was a while back (20 something years ago) and after several years of wear and tear and grinding on my precious pearly whites, they’ve been in need of a bit of a ‘service’. So after lots of research, I decided to visit Towson Smile Care to get an ‘overhaul’ after hearing some pretty good things about the place.
What can I say? I’m a pretty picky person, no… VERY picky… when it comes to patient satisfaction and results, customer service, manners, pleasant ambience, and all that stuff that one should get but sadly these days, rarely does. I’m a Brit. I have super high standards. You are now probably realizing how critical and difficult I can be … (That’s what my husband says anyway … I begrudgingly agree with him on this). Having said that, I’m the kind of person who thinks outstanding service deserves outstanding recognition. If I do write a bad review, believe me, the experience has to have been abysmal.
Long story… Cutting it short now…
I walked out of my appointment today at Towson Smile Care extremely satisfied. I was seen within minutes, got everything I had hoped for in a dental visit. They gave me extensive information regarding my treatment plan in layman’s terms (cos I need that, the old brain goes on vacay sometimes). They gave me all the treatment options, payment options, and not the ‘super expensive I need a bank loan please… and fast’ treatment plan. They were super friendly and pleasant, every single member of staff. They are all obviously happy in their jobs and are obviously treated well by their employer. (Super important I believe). Lovely waiting area (love that massage chair… Thanks for that). Refreshments available. Toys for the kids which look clean and new. Love it.
One of the moments unrelated to dentistry that really blew me away, was whilst I was sitting in the chair with a mouthful of dental gummy goo, my daughter, who was in a different room getting treatment, text msgd me to say her blood glucose levels were at 32. She’s a Type 1 insulin dependent diabetic, and needed sugar, and fast. I was immobile, and so showed the dental nurse the message. Within 30 seconds she was in there attending to my daughter’s urgent medical needs. What can I say? I have no words for that. Above and beyond. In every way. Not one bad thing to say (and that’s not like me…). Highly highly recommend.

I found out about Towson Smile Care through 1 – 800 Dentist. I was from out of town and having serious jaw pain. Dr. Fishman identified the cause of my pain (a muscle spasm) and gave me clear directions on how to get better. He and the staff were helpful and very courteous. And reasonably priced as well. Thank you!!!

Saw Dr. Dean Sabins for a general check up, cleaning, and x-​rays. He was easy to get along with, did a thorough exam, and gave me a clean bill of health (i.e. did not invent any problems that were not there).

I’ve been avoiding getting my teeth cleaned for a while now. I, like many people, have a fear of the dentist. No need at this office. The front desk was very warm when I was greeted. I even came in about 10 minutes late and they still got me in and out in a very timely manner. The hygienist was very nice and upbeat. She checked in with me several times to make sure I was comfortable. She worked quickly but it didn’t seemed rushed at all. She used this new water pick to clean my teeth that I had never experienced before and it was so much better than the usual method of picking and scraping at my teeth and gums.
Dr. Friedman comes across as very confident, gentle, and like he really knows his stuff. He seems to really enjoy his job and his patients and it shows in his work.
If you’re looking for a great dental practice with cutting edge technology this is the place for you!