Adesa Golden Gate

Update:
Regional VP got back to us and… actually…we had a lucrative brief conversation where we both agreed that us and ADESA Golden Gate should not do business anymore moving forward BUT… we should not be blocked from doing business with the rest of the ADESA locations, which seems pretty normal.
He promised to have the block released by the end of the day so we‘ll see if that materializes.
Stay tuned …

Great people that work there

Dealers stop spending your hard earned money here, why are we fighting for theseThis place sucks, the management think car dealers are stupid or lazy. I have been going here for the last 15 years and dealers beware. The arbitration department is a joke. I psi my cars and 90% of the time they still manage to screw up. Can’t say enough about keeping your money and buy elsewhere. Watch out for TD remarketing here most of the cars glued back together and you will pay big for your mistake of buying here. You will not score a good deal here as they will not sell it, ADESA WAKE UP WE THE DEALERS ARE YOUR CUSTOMERS (that aren’t spending big $$$$ here) AND YOU CONTINUE TO STINK.

This auction is great! The staff is very pleasant and the cars I buy here are really clean. I prefer dealing with the PSI department here rather than manheim s.f. They’re fair and work with you.
Keep up the good work guys and see you tuesdays!

Worst auction, terrible selection, careless management. Don’t return calls and don’t respond to your needs what so ever. Just care about making their auction fees.

This auction is not that great… I use to come here all the time and I am done with them. Their PSI demp does not cover anything they do not take care of their cust. Last time I bought a truck from them for 18K went to arb for tanni the kicked this truck back. they would not even ask me if I want some kind of ajustment on the price to keep this sale. So I came back next week to trying to buy it for less money since I knew they were going to sell it as is so I got this truck on offer for couple grand less. I went to sales office and they told me this truck is sold to you. Thanks great deal !!!
I went and paid for it so as soon as I about go some guy run up to me and tells me there were a mistake and they sold me this truck tell me I have to return it back… lol
idiot I only came bacause of this truck and I would not pay you same money what I paid for it last week with bad tranny no way… so he goes to me dont come back here sure no problem u will lose more on my business and you last on this truck base on your peoples mistake. Manhiem is the way to go if you buy lots of cars… oh by the way I own to big stores and do stock over 100 used cars…

This auction sucks! It has one of the worst websites, makes it really difficult to locate specific vehicles and it becomes really time consuming because of it. The buyers fees are ridiculous. I don’t understand how you can have a $ 270 buyer fee for a car thats under a $ 1000, thats 25% of the purchase price if not more. Faculty is nice but it doesn’t make up for the inability of the auction to function correctly. Manheim is 10x better. I don’t know why Adesa just doesn’t copy the template that Manheim has set???

Dealer Auction:
Gary: Auction Manager: Charming, charismatic and just a great person. With that being said, it reflects in the morale of all staff members at Adesa Golden Gate.