Barnett Bryan O, MD

never been to a derm before because I’d never had a skin problem until last year (i am 50). had a major flare (i was a mess) with about 15% of my skin involved. he proclaimed i had psoriasis and immediately started me on steroid cream and methotrexate and let me know that once we found the dose that controlled my problem i would take that dose for life. i hoped there might be a better way. maybe i could eat better, exercise more, and get some sun? not things he was prepared to discuss with me. he even laughed when i inquired about light therapy, saying «what do you expect, this is Tracy». so about a week after starting down his methotrexate road i quit taking it and started a hardcore veggie diet, exercise and sun on my own and never went back. since my visit with him I’ve steadily improved (about 90% better now) and have no doubt based on my life experience that my body will heal itself (if i help it) and taking methotrexate for life is a stupid first resort. i have no problem with drugs as a last resort. so, if you want a quick fix, this is your place and you can rate him 5 stars.

I took both my teenagers to see Dr. Barnett, each had a different type of acne issue. He took 2 minutes with them, looked at their face and said they had to get facials at Peaches and Cream by a specific person because she was the best. Can’t remember her name because I was so confused, what dermatologist just pushes you out the door telling you to go see another place that by the way doesn’t take insurance. No advice, no medication… nothing! We have since been seen by a different dermatologist who has put them on an acne treatment.

I called this morning asking if there was an opening for this morning & the receptionist said «No, no cancellations today.» Then I asked if there were any available appointments for this week and she said «Nope! No one cancelled yet! They’ll be calling this week to confirm their appointment!» Then I said «oh okay then.» And she said «Okay» & HUNG UP. Worst customer service I have ever received. She didn’t take the initiative to even suggest an appointment later in the month or see what day was the next available. Very disappointed and I wouldn’t recommend this place to anyone with that kind of service. Sorry not sorry.

Very good doctor. Cares about his patients. He is always willing to take his time with me to make sure I get everything I need. The only reason for three stars is sometimes they run late and you have to wait a while before getting into see him.

Horrible customer service and the you have wait months if you want to see the dr. Not to mention receptionist is very rude and unprofessional! If you are looking for someone to help you out, give you options or get treated like they actually care about you go else where.
Some advice to the dr. Fire your receptionist she’s just giving your business a bad name.

Couldn’t tell you how good Dr. Barnett is because I can’t get my daughter in to see him. I had a referral from her pediatrician to have her birth mark looked at since it’s going through some big changes and we need to make sure it’s not cancer. I first called and was told I had to wait a month until they would take new patients. I waited, then had to wait another month. I called again today and was told the next avail appoint isn’t until Nov 26. I’ve already waited 2 months and now am being told to wait another two.
The receptionist is very short on the phone and rude. She had been for all 3 of my calls. Today I started to explain the situation to see if she could recommend somewhere else I could go, but she cut me off and just kept repeating that the next avail appoint wasn’t until Nov 26. I’m not an idiot. I understood that the first time she told me. I just wanted to know if she could recommend anyone else.
Because of the short/​rude receptionist, I will never attend this office and I will highly recommend anyone in my Mom’s club and at her school to make the drive to Livermore or Pleasanton.
Soooooo disappointed…

Excellent, but very busy. Need to call in advance. Former Navy Doc. Knows his stuff.