European Auto Service

I have been taking my BMW to European Auto for more than a decade. The service is excellent and the cost has been far less than going to BMW.
European auto is convenient, the service is friendly at a very reasonable price.
I feel lucky to have found them and appreciate how well they have taken care of our BMW over the years.
An absolute 10 from me.

I am extremely upset with the service I received from this auto shop. I took my Mercedes in for a belt change because it was torn and had them do a diagnostic test which they said I need an oil change, new brake pad and also they seen my lug nuts were broken so they changed it. I went to pick my car up and they told me someone backed up and rear ended my car and a patch of my paint came off. They said they would pay for it which was fine. I finally got my car back and while diving on the freeway my back tire on the left side came off. I’m pretty sure they didn’t tighten the lug nuts. It would’ve been a scary situation if I didn’t pull over right away. I definitely do not recommend this place, they have bad customer service and aren’t careful of what they do. They close weekends so I’m going to wait until Monday to contact them. I haven’t been able to drive my car much since I got it back which is such a disappointment.

Took my car in for service, some lights on the dash were on. They seemed nice enough, but when I got my car home a light that never came on before came on: coolant low. I check the levels and my coolant had been drained but not replaced. To make matters worse, when the oil change was due I took it to the SpeedDee and they informed me the last place that did the change (European Auto Service) DID NOT REPLACE THE OIL FILTER. Completely forgot it entirely. Stay away.

STAY AWAY FROM THIS SPOT! The lady at the front desk had an horrible attitude and was super rude. Left my car there to fix a coolant leak from the reservoir. Initially they said it was just reservoir tank change and would be fixed in a day but it took them 3 days! To top that off they changed the whole coolant system saying there were more leaks elsewhere. Every time I would call them they would give me a higher estimate while the mechanic said there were no other leaks. After all that the lady had the audacity to ask me to stop calling because she does not have time to answer my questions. They used aftermarket BMW parts without my permission. I will not recommend this place to my worst enemy!

I got a place in Tracy to get my Benz service. Don’t have to worry about overpriced dealerships. The owners are very nice and family owned. They checked
Everything to see what was wrong with my car and they would let me know if I want it done or not. I’ll be back again and again

I was referred to them by three friends and my friends steered me in the right direction. I took my S430 in for service and they were great! They were knowlegable, did the work on time and were priced at half what the dealer would have charged me. I recommend them highly.

I have been taking my 325i to European Auto Service for years. Bud, Warren and Marie are extremely helpful and always do a great job on my BMW. I trust them and know that they will always fix my car in a timely manner and feel safe on the road.

Bud and Co. did a great job on my Benz. The dealer would have loved to have this job as I’m sure they would have charged me an arm and a leg. This was my second visit to this shop and both times had excellent service. Will come back again for sure.

There expertise is in European cars which they have taken car of for us in the past and for our Son who owns a Mercedes Benz as well as other friends. After unsuccessful attempts with the dealership and still having the same problems. We decided to take our American made car in to this shop. We asked if they could take a look at it and hopefully do the repairs. Marie, Bud and Warren were wonderful. We are so happy with the job they have done and would recommend this shop to friends and family with no hesitation.
Thank you again,
Mike & Olivia P

I would not recommend this shop for service. We told them we just wanted our car fixed as the check engine light was on. They had to order parts more than once kept telling us they got the wrong part. Took them much longer then it should have just to change some vacuum lines. The hoses had no clamps and should have. I got the car back engine light came right back on. He says to my kid «oh I’ll never work on a VW again». Don’t take the job if you don, t know to fix it? (Diagnostic skills suck)
Long story short, this place sucks. They charge too much, job is not done right and openly express a bad attitude. I took my car to the dealership and it was fixed quick, efficiently and cost half as much as this place charged me to NOT fix my car.

My son needed help with his VW GTI so he took it to EAS. I was impressed with the prompt attention to his vehicles problem by Warren. Warren was shown the problem and quickly figured out that the part my son was given, by a friend, was the wrong size. We had Warren order another part which he said could be delivered by late this afternoon. This is the first time meeting Warren and I have to say his friendliness and knowledge of VW’s is great. I’ll hold in judgement on a 5^th star until the part in installed. From what Warren has already shown me it won’t take long to get the repair completed!

This shop is amazing. Warren and his team are great. This will be the second time I have needed there service. My 2004 BMW Z4 wouldn’t start. The first time it was for brakes. The Young lady in the front office is a doll. I recommend this over the dealer. Top of the line service.
keep up the great work.
Van Y.

I took my ML320 here earlier this week for a new alternator … Great service & great price!

I agree with Rosy F. This shop is terrible. They have no idea on how to run a business. They close their shop whenever they want without any notification to customers. They are overpriced. I had to come back with my car three times for them to fix it right. They did not awarded any discount for the inconvenience.
I found tools they left under the hood. The lady who works in the office can certainly use some customer service training.
After three attempts fixing my car and charging me for different things they finally were able to fix it but they were playing the famous «guessing game»
DO NOT USE THEM! They may be good fixing other things than a european car but one thing for sure is that I will never go back there.

Really cool shop helped me out a lot ! Prices were great and saved me a lot of money. The other review might be bogus oil change has nothing to do with stereo! Duh! Great mechanics and staff ! They fixed in one day what a dealer couldn’t fix in two weeks with my car !

Absolutely terrible in skill and customer service. They have damaged my car stereo system when I just went in for an oil change. Then they refused to take responsibility, saying there was no «proof» the damage occured there. Never mind my radio was working just fine before hand. The final result was for them to say «Sue me».
Don’t deal with these people, save yourself the grief.