Ivy Nails Spa

I went to this nail salon for the first time with my mother and daughter, I had a fairly nice experience. Which is why we decided to come again. Boy was I in for a surprise. Ivy is the best! I think she is the salon owner, I’m not sure, but she is so nice and made my mother and I feel very welcomed. I wish I could say the same for the guy that did my nails. He kept talking to the other nail tech that was doing my moms nails, laughing and snickering most of the time. I really didn’t mind that they were speaking in a different language and speaking to each other. What bothered me was the way they kept laughing, giggling and snickering. So not cool and unprofessional. It started to make us feel uncomfortable! I got gel nail polish and He didn’t do a very good job. The polish finish was bumpy, lumpy and sloppy! It was not neat at all. He got the nail polish all on my cuticles. It looked bad! He’s done my nails before, I know what he is capable of, he did a nice job the first time. I think this time he was not focused like the first time. the laughing and joking with the other nail tech was a distraction. He was not paying attention on what he was doing and rushing to get me out almost like he didn’t care or didn’t want us there. We got the hint. Way to treat your customers. I didn’t complain, I just sat there took it all in. accepted it and just told myself that I would just never come here again or recommend it. The sad thing is my mom and I really like Ivy. She is so sweet. If it were not for those other two, I would definitely come again! Too bad.

I thought I had found my new nail place when this place opened a few months ago. But… my last 3 Apts I had I sat and waited 15 – 30 min past my apt time until it was my turn. What’s the point of making a apt if I shill had to sit and wait. Today when I arrived for my apt there was no one to help me and again I would have to wait. I didn’t wait. I left and went back to my old nail place. Ivy nails… my advice to you is make your appointments priority they are your returning customers. Taking on too many customers and being rushed through my last apt I couldn’t wait again.

Absolutely love this nail salon! Professional, clean and modern. The entire staff is so welcoming and friendly. They don’t try to pressure yoy into anything you didn’t ask for. They take their time making you feel completely relaxed. I personally love Thu which is pronounced like the number 2. Their prices are reasonable, the hours are very accommodating. 5 stars for sure!