Michaels in Troy, MI

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Telefon:	+1 248-649-3103
Webseite:	locations.michaels.com
Adresse:	1205 Coolidge Hwy, Troy, MI, 48084
Umliegende Haltestellen öffentlicher Verkehrsmittel	430 mMaple & Coolidge 430 mCoolidge & Maple 500 mTroy Transportation Center
Kategorien:	Kunsthandwerk Handarbeitsladen Hobbybedarf

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Geschäftsinformationen

Kreditkarten akzeptiert	Ja
Parkplatz & Parkhaus	Straße, Kundenparkplatz

Fahrradstellplatz

Nein

Heute

Heute	09:00 – 21:00 Jetzt geschlossen
Ortszeit (Troy)	01:59 Samstag, 31. Mai 2025

Geschäftszeiten

Montag	09:00 – 21:00
Dienstag	09:00 – 21:00
Mittwoch	09:00 – 21:00
Donnerstag	09:00 – 21:00
Freitag	09:00 – 21:00
Samstag	09:00 – 21:00
Sonntag	10:00 – 19:00

Umgebung

Umliegende Orte durchsuchen:

100

Papa Vinos Italian Kitchen

1317 Coolidge Hwy

120

Franks Inatra

170

Extra Space Storage

1150 Coolidge Hwy

190

Rapid Drug Detox Center

1380 Coolidge Hwy Ste 220

190

Baja Grill

1357 Coolidge Hwy

190

MacKenzie James MD

1380 Coolidge Hwy Ste 100

12 Bewertungen zu Michaels

Keine Registrierung erforderlich

Heather J.

Rating des Ortes: 1
Taylor, MI

Why would anyone come here? Employees dont smile and last time there was broken glass all I’ve the floor from a vase. No one seemed to bother to clean up.

Michelle P.

Rating des Ortes: 1
Royal Oak, MI

I will start with, I love shopping at Michael’s. When they are stocked, it’s always a good selection.
Unfortunately this location is kind of the worst. I have never been here when there isn’t at least a 5 minute wait in line. The lines are always disorganized so there are people cutting in line, and the employees (sometimes managers) don’t help that situation by yelling at the customers to form lines. There have been plenty of times where I have needed certain colors of embroidery floss and it takes about 3 weeks for a restock.
I work retail and know that the customer service is very poor at this location. No one ever says hello, asks if I need help, or acknowledges you when you have been waiting a long time.

Jennifer G.

Rating des Ortes: 3
Holly, MI

Slam dunk if you’re a pro crafter or just trying to put something together like you saw on Pinterest (like me)! The store seems to be laid out well, occasionally stock is low but it never seems for long. Reasonably priced & there’s almost always a coupon available which is nice. They also have a good return policy which I appreciate, because I’m the person who will buy 10 of something when I only needed 5. Hey, there’s nothing worse than running out of something mid-project!
The reason I went with 3 stars, other than they don’t offer 3.5, is the staff & lines you always face. Seems it doesn’t matter what time it what day there’s never enough registers open.

Eve s.

Rating des Ortes: 1
Seattle, WA

Yikes! Worst customer service. Starting at 8:40 and every five minutes, the huffy manager got on the PA to announce they were closing and to bring items to the check out. She said it so fast, it was hard to make out the spiel, but it basically was rude. Only one lane open, very long lines. Aren’t retailers trying to get people to $pend money??? Why the rush? Poor management, certainly. I can understand one general announcement 10 or 15 minutes before closing, but every 5 minutes? Nervewracking.
Store is MESSY, product quality is below average, and selection is limited for most items. It’s like they’re trying to cover every possible base of crafting, and it’s just a hodgepodge of a mess.
Thankfully, this was a one-time only experience for me… I’ll stick with JoAnn for future craft store needs!

Shannon M.

Rating des Ortes: 2
Charter Township of Clinton, MI

I love michaels, but dang can this store get it together? Every time I come there are long lines, nobody to help and employees are where? In the back? Get some people who care and make them work.

Ava M.

Rating des Ortes: 1
Detroit, MI

Customer service sucks and the lines are insane. If I wanted to go to a place where staff ran away from customers and acted like how dare we bother them, I could think of better places; Especially places where the shelves are actually stocked.

Libby F.

Rating des Ortes: 5
Silver Spring, MD

Skip Target and come here for after Christmas deals! The only bad thing here is that they don’t have a price check system. Christmas items were all discounted at different percentages. It ranged from 50−80%. I bought an $ 8.00 box of Christmas cards for $ 2.40. I also got, among other things a Wilton Linzer cookie cutter set for $ 2.49. It was a better deal than the cookie cutter set I bought at 50% from Crate and Barrel.
The store can be a bit chaotic most of the time. there is so much stuff to look at, that I sometimes forget why I went into the store in the first place. Oh yeah, tissue paper. They have it, and I bet you can get red and green on sale right now.

Liz P.

Rating des Ortes: 5
Troy, MI

Wandered in here this weekend with an art piece I had purchased and a goal: find a frame for it and perhaps get some help with it.
I went to the custom framing department and said I didn’t want custom framing, just some help. The lady was friendly but basically was like «the 8×10 frames are over there, just let me know when you have one and I’ll help you put the picture in it.» Another employee however, took about 10 – 15 minutes to help me look for frames and tell me which colors would work with the frame, which was super helpful.
I didn’t do «regular» checkout (I checked out at Custom Framing) so I can’t attest to the line policy. But the customer service was great.

Emily L.

Rating des Ortes: 2
Troy, MI

This store looks like an arts and crafts wonderland upon entering, but it has some pretty awful customer service.
Employees have glared at me, RUN AWAY from me, and acted really bored/rude in general. Also, they will refuse to honor competitor’s prices, despite the clearly posted sign saying that they do. I pointed this out to the cashier once but didn’t get any response.
If you go, make sure you look on the Michael’s website for a coupon beforehand because the full-priced items are just not worth it. But then, the employees never have the prices listed correctly on items, so l will often find out at the register that a supposedly full-priced item is actually on sale and therefore my coupon cannot be used.
Along with your receipt, you will often receive a coupon at the register for a future purchase.

Amby M.

Rating des Ortes: 3
Royal Oak, MI

Popped in today and noticed that they now have signs at each of the registers confirming that NO, Michaels doesn’t have a «single line» policy, and that you should just pick an open register and park yourself in that line. I knocked a star off this update because it’s such an inconvenient un-customer-friendly way to check people out, especially with the holiday (and crowds) upon us. :-(

Nate M.

Rating des Ortes: 3
Royal Oak, MI

Try not to get ripped off on coupons. They’ll have a 25% yarn coupon that says even good for sale items. Then they put all their yarn on clearance, even though they’re not actually getting rid of it. Other than watching coupons, it’s a Michaels. Smells like potporri, lots of yarn and artsy craftsy stuff.

M M.

Rating des Ortes: 5
Birmingham, MI

Theresa! You make returns fun. It can be rare to receive customer service that comes with a positive attitude and a smile. Theresa was at the register and was helpful, pleasant and friendly. Definitely a 5-Star person. Every business needs a Theresa!

Michaels

Troy, Vereinigte Staaten