President Tuxedo

Made an appointment to get measured for a wedding. The woman in the back was on her phone for well over 15 minutes. Took extremely inaccurate measurements and had to get almost EVERYTHING resized including shoes and pants, the two things it is very difficult to mess up.
The whole party had trouble with President Tuxedo and I will never come back again.

Made an appointment after attending a bridal show; took my fiancé and brother.
The girl didn’t acknowledge us for about 10 minutes; seemed clueless why we were there; and then did have half-​ass measurements. The selection was very limited.
I’ve never had an experience at a suit/​tux place, but I’m never going back there.

I’m not amazed that I took over being the duke for this place, just for the number of times I had to visit the shop to get things taken care of with the clothing that I had PURCHASED from President Tuxedo.
Long story short… I had a black tie event that I needed a tux for. Instead of just renting one, we found out that buying a tux would be just a little bit more money than just renting one. So the people at the store talked us into it after we did a little more investigation at a few other stores.
We came back and said that we would like to purchase a tux.
They measured me, and assured me that everything would be in in a couple of days, and that they would call me when things came in.
A few days had passed, and I had not received a phone call, so I called them. «Oh, I’m sorry, we must have not called you, but yes, your items are in».
After driving up there, we find out that the items that they had ordered were completely too small for what they had measured.
I went through another re-​measurement. This time with another lady.
Same story, «Will you call me once they are in?» «Sure!»
2 days later, I call to see if they are in.
«Why, yes they are… why wasn’t your name on the list of people to call…»
AGAIN… I get in there… the suit coat fits, but the pants were a joke. Not to mention that I noticed that these items aren’t ‘new’… as I was led to believe that I’d be purchasing a new suit… they were items that had been worn and that were being taken out of commision. (At least the tuxedo shirt was new)
So the pants were needing to be hemmed about 2 inches lower. So, we asked how long that would take, because it was the night before the event… and we wanted to have everything in our possession.
She said about 20 minutes.
We went out to dinner and came back. 1 hour, 20 minutes later… ish.
She looked at us and said that she had been extremely busy, and had not had the opportunity to fix the pants.
So that had decided it for me, I needed to take off out of work earlier, just to come and pick up these items to make sure they all fit.
The next day, I leave work. and get to the store. Same girl… and she hands me the jacket, shirt, and pants. I put them all on?
They hemmed the pants UP 2 inches.
I walked out of the dressing room and said, «Really guys!!! How many times do we have to go over this?»
I then had to wait for an hour until a manager could come back (who knew how to operate the sewing machine) to fix my pants.
Was it this particular instance? I don’t know. Nor will I try to guess… all I know is that I would suggest being very wary about this store. And even if you think you’re saving a buck or two, I’d most likely go with the ‘other warehouse’.

1 star.
Be prepared for a belittling! My sister and her fiancé picked President Tuxedo over Men’s Warehouse and I think the latter would have been a better choice.
The good:
The tuxes were nice, clean, and in good repair.
The bad:
My jacket was way too tight (I could not move my arms), and they told me that it will be find, just don’t move your arms — I guess I was suppose to keep my arms at my side the whole time? They ordered the wrong size jacket for the groom and then tried to pass it off as if will be okay, besides the fact the jacket was one or two sizes too big. Thankfully both of these problems could be fixed, but the customer service attitude was generally poor.
Most of the other grooms men’s pants were over sized and made for some fun and humerus commentary — suspenders would have been nice. Then again, just the standard bag of accessories, such as cuff links, button covers, pocket handkerchief were missing from my tux so perhaps I ask too much. When I talked with the employee when returning my tux her basic attitude was «Meh. What happened happened and its done.»
I am glad that I can adopt the same attitude and know that I should not have to deal with these folks again. Stick to Men’s Warehouse. Their prices are cheaper, the service is extremely better and I think you could find comparable styles based on my prior experiences.