Starbucks

Drinks are good, beautifully and newly done Starbucks on Hoosick in Troy but this review is for
Poor customer service! Just the rudest baristas she threw a drink pretty much at the sink and it splashed everywhere when I said no whip cream, not sure if she was upset because of a personal matter or what but the rudest person I’ve come across.

The customer service is not good. I went through the drive thru on 9÷12÷15 and the guy seemed busy and offered no pleasantries. My 3 year old kept saying hello to him, and I finally said «my daughter is saying hello to you». He looked at her and said «oh», gave me my change and then talked in his ear piece to the next customer. The caramel macchiato that I ordered was good.

Troy finally gets a Starbucks store! This new company store is long overdue and no more having to drive to Colonie and East Greenbush for Starbucks Coffee. I can remember back in my college days (in the 1990s) making many Starbucks runs to Wolf Road.
This Starbucks with Drive Thru is located at Hudson River Commons (former Troy Plaza) in the outparcel building shared with Saratoga National Bank (opening soon), formerly occupied by Dunkin Donuts and National Savings Bank (back in the day). The layout inside is generic and not too big with the counter area in back of the space and several high top tables (long and small) in the front middle of the floor plan and regular tables along the windows. The power outlet situation seems limited to a few low places below the big glass windows. There is also outdoor seating with green umbrellas in front of the store.
I stopped in here for my Grande Pike Roast recently. The coffee here was good and fresh as expected for a company Starbucks store and they offer refills for 50 cents on coffee & tea drinks (free for Starbucks Gold Card members) too! The service here was efficient on my recent afternoon visit.
This Troy Starbucks seems like a good commuter location to pick up your favorite Starbucks drinks and food on the way to work using the drive thru or running inside. As a place to hang out, I can see this place will be a decent hang out for RPI and Sage students to get their work done. However, I still think the Colonie (18 Wolf Road) Starbucks is the best location to study which is more spacious and has a more homey coffee shop vibe.