Sassy Nails & Spa

Walked in with my girlfriend on a Wednesday afternoon. They took us right away. Very happy with my mani/​pedi, especially the pedicure. The message was wonderful & the message chairs work nicely.

The people who work here are really kind. It is a real testament to them since some of them drive all of the way from Sac to work here (that would make me grumpy).
One of the ladies who knew how to give Brazilian waxes stopped working there, and I’m not trying to be a jerk, but nobody else at this salon is very skilled at this.
I’m sure every other service here is great as it’s always busy, but go elsewhere for a Brazilian wax.

So my friend is getting married and we want to go get our nails done before we head out to the venue that is in the middle of nowhere. We end up here because this is «THE» place to go in Truckee. Well, if that’s the case, that is pretty sad.
We had a 10 AM appointment and were on a tight schedule so the time of our appointment was very important. We show up at 10 and nobody is there. We are thinking this can’t be real, right? A woman was out front and said that 80 was closed and they were all running late, but they would call us to have us come in as soon as they arrived. We left and knew we would be behind to load up our cars and leave for the venue, however, we didn’t anticipate being over an hour behind.
Running late would have been forgivable, however, they came across inconvenienced and rude. They did not apologize at all, the guy that did my nails did not apply the gel correctly (I do my own gel nails and he skipped the base and top coats) so my manicure starting to come off within a week whereas my home applied gel manicure lasts 2 – 3 weeks. He did not talk to me even once. He just pointed and made odd noises. I finally had to tell him he needed to communicate what he was saying correctly with words because grunting is not speaking. I paid $ 75 for the bride’s gel french tip and my basic gel manicure. When you pay that much you expect quality and service. We received neither. NEVER AGAIN

Worst pedicure ever! Made appointment, waited forever, felt like cattle in there being pushed through. Dirty!

The only sassy thing about this place is their complete lack of professionalism. I’ve never actually gotten angry in a nail salon, but these guys pushed me over the edge. I wanted to look my best for a special evening so I called and booked a manicure, asking them to allow extra time to remove the gel I had on my nails. When I arrived, I was standing for 15 minutes until one of the 10 «waiting seats» became available. When I told them I had made an appointment, they shrugged and directed me back to the waiting line. Finally, 45 minutes after my appointment time, I was served. When the manicurist saw I had gel, he actually wanted to file it off with sand paper. I told him no, please soak them. He used the wrong product to soak them and after 10 minutes each nail was a smudgy mess. He went back to insisting on filing off my gel again. I was so mad, I left, but only after paying the $ 15 they insisted on. Needless to say, I was late for my «special evening» and had to hide my hands under my napkin.

Such good service at this place and they do a wonderful pedi!

Best experience in Truckee. Clean, pleasant and above average service. The hot stone leg massage is what has made this my new nail place.

I went in to get my nails done on a Friday morning and was taken right away. The man that did my nails was not personable, did not make eye contact, small talk, or asked how I was… I mean, if your in customer service you should probably do just that. Maybe smile??? Anyway, he does my nails and I get them put under the lights built into the table… Whilst siting there people start coming in. All of the nail tables/​stations were occupied and a woman who walked in had an appointment and was told to take a seat and it would be a min. The man that did my nails looked at me and says «you can go now» as another nail tech sits in the seat in front of me I ask her if my nails are dry and he interrupts me and says «don’t ask her. I did your nails. Go» I was such in shock that I didn’t know what to say. I got up, paid and left. TOTALLY UNACCEPTABLE. Never again will I go here. Worst customer service I have ever experienced in my life, to get shoo’d out of the establishment and feel like IM a bother. Plus, you should ask for pricing prior to services bc they will charge you more than what’s on their brochure.

ABSOLUTELY UNSANITARY! This establishment reuses the same tools on customers over and over and over. My cousin and I got pedicures here while she was visiting and she contracted Gangrene in her foot and had to go to the hospital for 2 weeks! Also, the lady that does eyelash extensions here, Trish, does a horrible job and uses way to much glue and also doesn’t carry the remover solution! DO NOT I REPEAT DO NOT GET EYELASH EXTENSIONS HERE unless you want to loose all your eyelashes on removal! Feel free to message me for pics of the damage she caused us…

Worst pedicure ever for $ 35. The middle age gentleman working this salon gave me a pedicure in ½ hour!!! and spent more time on my calf massage than anything else. Nails were trimmed crooked and at various lengths, calluses remained rough, cuticles barely neatened, polish slopped outside the toe nail onto skin.
Witnessed an frustrated client who waited ½ hour for her appointment and left.
Word travels fast in Truckee, go somewhere else for a pedicure.

I walked in on a very busy day and was asked to come back in 20 min. I did that and when I came back they put me in a pedicure chair and I sat with my feet in water for 15 min. before anyone showed up to do my toes. She did a good job and I was happy with the result. When that was over she left me to pay my bill altho I’d asked for a mani/​pedi. So I was sent to a manicure chair where I waited another 15 minutes for a new person to do my nails. The gel manicure I got was maybe the worst one ever, the polish isn’t evenly applied and a week later polish is chipping off. They use dryers built into the tables instead of the normal small fast dryers. My guess is that process isn’t as effective and is why my nails aren’t lasting like they should. On top of that I thought the price was ridiculous, $ 20 more than I normally spend at home. I wouldn’t go back.

This place is fantastic!!! I have been looking for a nail place in north Lake Tahoe forever! Very nice atmosphere, CLEAN-​each bowl wrapped with a new bag, reducing a risk on nail fungus. The pedicure came with a great long massage. I’ll be back. Thank you Sassy nails!

I love that I can walk in and get an eyebrow or bikini wax almost immediately. Trish is good and efficient!

I have been going here for years. I love how relaxing and peaceful it is here. I should not say that Mike is the best! Because then I will have to wait but HE does do the BEST leg and foot massage. Very clean I drive 40min just to come here. Trish and Tim are AWESOME Too

Best pedicure I’ve ever had. I’ve worked at high end salons in Tahoe and Santa Cruz & think this is the best pedicure ever. The girl who helped me is named Jenny and she is great at her job. They give you a massage that lasts much longer than most mini mall nail salons do & you get hot stone massage to top it off. Heaven! This is definitely my new place & I hope you try it too.

Reasonably priced and they take walk-​ins! Also they do a great job

I love sassy nails, it’s nice and very learn. The best service so relax, I will be back.

Came in as a walk in, the girl that did my nails was named Tiffany. She was nice, and worked quickly. I was down for vaca from Southern Cali, and needed a quick fix. Sassy nails did their job, and I was very satisfied coming out of there.

It’s rare to walk into a nail place cold and get the best service you’ve aver had. But that’s what I got at Sassy Nails in Truckee, Ca.
Fair warning; it took 2 hours for a pedi and gel manicure. But, I was on vacation and it was the kind of relaxation I was looking for.
The pedicure was exacting and deliberate. She didn’t rush anything and gave me the best foot and leg massage ever!
The gel manicure was PERFECT. It was beautiful and flawless and lasted 4 weeks. I finally had to take it off because it grew out so far, but there wasn’t a single chip. The gal was totally accommodating to my request for no rotary tool use, and gave a great hand massage, as well.
If you’re in tahoe on vacation, sassy nails is worth the drive into Truckee. If you’re a local, support this biz! It’s fabulous!

Worst nail experience of my entire life. My shellac nails were purple and the toe color they chose for me was extreme dark purple, almost black. I would have chosen a match myself but they rushed me into the chair. When I told the lady that they didn’t match at all she said «I told you I can’t guarantee a match». I’m a reasonable person i don’t expect an exact match just similar. It wasn’t remotely close.
The worst part was they aren’t using gel nail dryers just regular polish dryers so your hands have to stay under for 6 minutes each hand per coat, that was 36 minutes of drying time and they had to redo three nails three times because they still weren’t dry. 36 more minutes! And hour and 20 minutes for a shellac mani is ridiculous! The staff was unapologetic and rude about the entire experience.
This place is a complete mess and I would never recommend going here! I would choose zero stars if I could.