Tahoe Green Homecare

We had used Natalie’s service after reading Unilocal reviews and a referral fro a friend whose expectations are high. We me and discussed with her rates, services, timing, and communication around our rental. We liked the idea of environmentally friendly cleaning products. Natalie seemed to be honest and kind, so we proceeded. Honesty is valued when renting a place and not always being in the area to ensure that services contracted are actually rendered. However, we learned is that she is not very organized, terrible with email, and that the cleaning provided was mediocre for a much higher price than quoted. Being remote, email is a manner of communication that is important for us to keep track and be clear. After multiple exchanges where she appeared grossly disorganized and confused, recalled that she had quoted us differently, we decided to move on to a different service. We really wanted to like her business.

I found Natalie and Tahoe Green Homecare on Unilocal when I needed a cleaner last minute. Her website caught my eye because she cleans with environmentally friendly products which is all I have used for years. She called me back within 24 hours and got me on her crew’s schedule the following week just in time for a last minute visit from out-​of-​town family members!
Her crew was very professional and did an outstanding job!!! I appreciate their work and wouldn’t hesitate to use them again in the future.

I’ve been working with Natalie and her team for about ten years. They just do a great job. We frequently count on her to do a complete rental turnaround. Always a good experience.

Natalie really knows her stuff and her employees use amazing cleaning products that are healthy enough to eat. Cool thing is they actually work really well!
Nat is also a certified holistic health coach so you can save time and money by getting your home cleaned and figure out how to optimize your health.
She is fair, organized and easy to work with and I would recommend her to anyone who needs eco friendly home care and even advice on their home, diet and lifestyle in the Truckee area!

I really wanted to work with Natalie since she seemed so nice and helpful through our email contacts! Unfortunately, it seems our home was not cleaned when it was scheduled to be cleaned which was disappointing for us.
Update to business owner’s response:
There must have been a mistake in confusing me with another customer. We did not actually own a home in the Tahoe area in July. Sorry! :) So no way we could have or would have contacted you 4 months prior to the review since there was nothing for you to clean at that point. Best of luck!

Natalie was attentive, easy to work with and very professional. She and her staff did a wonderful job cleaning our home and did everything we discussed. She made is all so easy!

Highly recommend Tahoe Green Homecare. Professional, reliable, and eco-​friendly. They really go the extra mile to ensure you receive the best service. Good for you and good for the planet, too!

Five stars +++!
We started using Tahoe Green Homecare when we purchased our Tahoe Home in October 2014, and we are incredibly happy with Natalie’s and team’s services! In addition to their cleaning services, we also use TGH for welcome packages and damage inspection following our guest’s departure.
The quality of work, professionalism, reliability, flexibility, and open communication is TOP-​NOTCH. I couldn’t be more pleased with Tahoe Green Homecare and as a recovering «Perfectionist» who prefers to do everything herself, that is saying A LOT. I should also mention that we received feedback from guests at our cabin that our home was «Immaculate.» Music to our ears!
We are now loyal TGH customers and we highly recommend Natalie to anyone looking for quality service, professionalism, reliability, and excellence! Tahoe Green Homecare will not disappoint!

Tahoe Green Homecare has been my dedicated cleaning service since 2004. Natalie and her team are reliable, professional and go above and beyond my expectations as her team is extremely detail oriented. More importantly, our house is cleaned to perfection with environmentally friendly cleaning products. I am 100% satisfied with every visit! I highly recommend Tahoe Green Homecare to all my friends and clients.

Natalie Shaefer at Tahoe Green Homecare and Concierge is absolutely incredible! Always dependable, she recently cleaned our 1200 sq ft wood and tile floor office space at The Painted Vine. She was efficient and made sure she got all the nooks and crannies. Our floors shine every time she comes in!

There’s nothing like coming home to a spotless house. Natalie is exceptionally knowledgeable and her team equally professional. A ray of light to help simplify my busy life. Thank you Natalie!

My husband and I are preparing to welcome our first child into the world and have been busy greening our home. Finding Natalie and Tahoe Green Homecare has been amazing! We are so happy and relieved to a have home that is clean and free from toxins! Thank you Natalie for offering such an amazing service that we feel so good about!

I wanted to give a give a huge thanks to Natalie and her team for all the great service over the last 10 years. I have used Natalie for cleaning on my home, all my construction cleans, and now my second home in Lake Tahoe. They have always gone above and beyond when cleaning making sure to find details that I would have never known needed cleaning. Thanks again and I look forward to always coming home to a spotless house!

Absolutely the best home care services in the Tahoe Truckee area…

I recently hired Tahoe Green Homecare to clean the house I was moving out of. What an amazing job. The place looked better than when I moved in. All the easily overlooked details were taken care of. The place smelled great and felt great.
I wouldn’t hesitate to use them again.

Deborah B.
Tahoe is my second home, and Natalie has been with me since 2003. She provides so much more than just housecleaning, she provides peace of mind.

Great cleaning and concierge service! Used them for years and have never an issue! Very Professional