Tahoe Mountain Lodging

My family and I had a terrific time staying at a 1BR condo at Catamount in The Village during spring break 2016. The condo was right next to the lift area and the ice skating rink. The kitchen was fully stacked with utensils and all the essential stuff. It also had a full size washer and dryer. The condo was immaculate, and the staff was friendly. A special shout out to Andrew (Andy) who was very helpful throughout and made us feel more at home.

Tahoe Mountain Lodging is quite possibly Northstar’s best kept secret. Their accommodations are top-​notch and its all about location, location, location. I really enjoyed my stays with them and I would recommend them to anyone who is looking for a stress-​free vacation in the mountains! A great place to stay in the summer as well… so many activities going on in the Village and less ski traffic — just a hint from a seasoned Tahoe traveler!

Beautiful place to stay. Amenities are excellent and location is great.
But only 1 star because two items if mine were stolen by employee (s). Two jackets were stolen from the closet of the unit I was staying in. When I called Lost & Found one day later, what do you know, neither item were Found.
Bummer.
For the record, checked out of hotel on Monday ²⁄₂₉. Left two jackets hanging in bedroom closet. An Outdoor Research jacket and a Uniqlo jacket. Called office one day later at 12:47pm Tuesday ³⁄₁ and left a voicemail. Office returned call same day at 5:26pm to inform me no jackets that fit description were found in Lost and Found. Gentlemen at office also explained that he did a thorough search of hotel room after receiving the voicemail.

We just finished a 5 day stay at Catamount Lodge in the village. Beautiful accommodations, up to my picky standards, nice bathroom with big tub, convenient underground parking with carts available. No room service but right across from Starbucks and several restaurants in the village. Will be back!

Lovely hotel rooms that feel like you’re living in a luxury cabin-​style condo. Lotsa great amenities. Only negative was no room service and felt a bit vacant.

I have now stayed in two different cabins and a villa and all of them are very nice. The staff is helpful and do their best to take care of us. This is a great relaxing place to vacation.

We stayed in the Catamount building #411 during our stay. It’s right in the village and just steps away from the gondola.
The suite had a rustic feel to it. High ceilings, wood and stone all over. It was very comfy and had a ton of storage space. Indoor heated parking for guests in the underground lot that goes under the village. Ski lockers for your gear right off the lobby. Fully stocked kitchen and an impressive AV setup that was almost so complex it was confusing. We slept like babies in the huge bed. I was also able to watch the rail jam competition right from our deck on the first night which was pretty cool.
Since it’s not cleaned daily, it’s kinda like staying at home… only elsewhere. The AV was difficult to figure out and I didn’t want to screw things up. The hot tub was tricky to access and you had to walk outside through the village to get to it. That was odd, but after a day on the mountain I’ll find the tub if you’ve got one. And while the bathroom was beautiful, it would seem to make better sense to put a jacuzzi in there and not make us walk outside for it.
Everyone we dealt with in planning our trip were helpful and accommodating. I would certainly return.

We have been going to Old Greenwood for about 4 years now. I have always been satisfied with the service, the ease of reservations and the amenities in the townhomes and the cabins. Everything is first class, and if something does not work or there is a maintenance issue, it is handled in an expedited way. We love OG!

I can not give this company any stars.
I made a reservation for a 3 day weekend, and checked the on-​line price a few times before I actually went through with the transaction. I received a confirmation number via e-​mail. the email confirmed the price, and had a list of disclaimers that dealt w/​cancellation on the part of the renter, not the rentee. This is key — as there were no statements about responsibility of the Tahoe Mountain Resorts Lodging to the renter.
The next day (Sunday) I had received a voice mail to let me know that the house could not be rented at the price advertised on the website.
Turns out, the reservation system was not programmed correctly. This company failed to take any responsibility for this error, and essentially cancelled my reservation. They offered me a meager 20% discount of the price of the rental, but would not consider reimbursement of the lift tickets that I had purchased to go along with the house rental.
So, my opinion of this company is the following:
— They do not take responsibility for their errors in the reservation system. this is important, since this system should have been validated and agreed to by management
–They do not consider the advertised price of the rental in a contractual way. Apparently, the receipt of a confirmation number means nothing.
–They do not consider that other costs incurred as a result of their error to be their problem — and no effort to «make it right»
Overall, I found this company to act in an unethical, and an unprofessional manner. They clearly don’t have their customer in mind, and they gave me the impression that they simply couldn’t care less.
Overall– if I could give negative stars as a rating — I would. Avoid at every opportunity.