Women’s Healthcare Associates – Tualatin Office

I delivered one of my daughters with (not my primary, but another available) doctor and they were wonderful. The problem is that their scheduling never works out and they are too booked. In the past 3+ years, I haven’t been able to get in with my real doctor. The one time I did, she had to reschedule once I was already there. I’m currently sitting here for an appt with a nurse practitioner where I checked in 2 minutes late, by the time I answered all the questions. They’ve now told me they had to bump me to another nurse, for an appt 50 minutes later. It seems to be a pattern and as much as I like the staff, I think I’ll need to find a new location.

Dr. Olmstead is our OB, she has delivered my daughter 5 years ago, we loved her enough to come back for this pregnancy. The office scheduling staff is really easy and I always have found it easy to call the advise line. The nurses are very prompt at getting back to you. The staff and office, and other Doctors are caring and compassionate. They are amazing and genuinely care. I recommend Olmstead and this office.

This place is probably a great «ob» option for healthy pregnancies, but my experience with an ectopic pregnancy was miserable. Baby pictures/​videos/​hold recordings everywhere, their phone system is insane – 45min hold time?? – and each appt started off by my waiting in an exam room for over an hour. Even their billing was awful. I was given a two minute exam, and two follow up appts, with four administrations of chemotherapy drugs, and no one ever laid a hand on me. I felt like a number, at best.

I love Dr. Stewart and the whole practice here. She is so thoughtful and great at her job. I’m so glad my new insurance is in their plan. The whole staff seems genuinely nice and caring.

I LOVE the doctors and staff at Women’s Healthcare at Meridian Park! Doctor Stewart and Doctor Olmstead are absolutely wonderful! The advice nurses are also great. They went above and beyond to walk us through our first pregnancy. They took great care of us! When I called advice nurses or the on call doctor after hours with what now seem like ridiculous «problems,» they always responded quickly and put my mind at ease. I’m sad that I can’t continue to see them for all of my healthcare needs, but we’ll be back for our next baby’s care!

Staff was super friendly and knew what they were doing! They told me when i was next and welcomed me for being a new patient!

This is not where my primary care physician’s works… but I wish the doctor I see once a year here — was.
I feel like I get very good patient treatment by Dr. Crim… just don’t try to reach her by phone, because the phones at the Tualatin Valley Hospital will keep you holding for 20 minutes, then hang up. Hopefully they get that issue with their phone lines worked out.
I find the office to be incredibly serene and the nurses are very nice — never forcing me to step foot on a scale and just taking my word for my weight (I am average weight but HATE seeing any number on a scale that is higher than it was 20 years ago).
Parking is free and I never have a problem finding a space. While no one likes going to the doctor (except for Eminem’s mom who has munchausen’s syndrome or a hypochondriac), it’s never a pain to come here, no pun intended.
The women that check you in are very nice and I never have to wait more than 5 minutes to be seen.
I guess if I were to change something, it would be the magazine selection — because all I ever find are mommy-​to-​be reading material, and I am not a mommy-​to-​be. A few fashion or celebrity gossip magazines would be nice. Heck! I’d even take Time or Readers Digest. Just don’t put something out like Runner’s World or Hiking America — or I will fall to the floor in convulsions and need the actual hospital and not the clinic.

The people here have been incredibly nice. The nurses really helped make my blood draw experience not as scary. Also the advise nurse has a lot of experience and was really great about answering questions. I’m really glad my doctor recommended them. The phone line is being upgraded in April, so until then you might experience some long wait times. Also the website forms were slow to load.

Women’s Healthcare Associates is hands down, the best OB-​GYN clinic in the Portland area! The staff is extremely warm and out-​going. If they don’t have the answer, they will quickly find it for you. The doctors are incredible. Dr. Jennifer Kelly is amazing and her MA, Kimm, is wonderful.

Several friends recommended this place when I got pregnant last year, as Dr. Allard Conger had delivered their babies and they all raved about him. So I figured I’d check it out. I must say, I am very impressed. The entire operation runs smoothly from start to finish (although I haven’t delivered yet…), but they seem to have the process down cold. Intake, blood draws, office visits, ultrasounds – you name it, and they can do it in a timely, friendly, and comforting manner.
I was able to get in to Dr. Conger, who has been practicing for quite some time and have been incredibly pleased with him. He has a dry sense of humor, but makes us laugh and feel completely comfortable every time we have seen him. I am admittedly a very nervous new mother with lots of questions, and Dr. Conger always takes the time to answer those questions in a thoughtful and reassuring manner. I would highly recommend him to anyone looking for a OB/​GYN. His nurse, Peggy, is also probably the sweetest person you will ever meet and good at what she does, so they make a great team.
I had a mediocre experience with an advice nurse, so that’s why the 4 stars instead of 5. I don’t remember the name of that nurse, but she gave me wrong information (which can happen) that kind of threw me into a tizzy. I will say, she called back twice to make sure I got the correct information. However, I would have rather she had found out the correct answer to my question while I was on the phone instead of giving me information that made me more nervous.
I also had a great experience with an advice nurse there (Katie). I called concerned about a rash of some sort I had that my general practitioner wasn’t able to figure out. The rash was getting worse, lymph nodes swelling… long story short… Katie was very concerned and was there to help in any way she could. She found an appointment for me that day, which I later ended up cancelling after I calmed down and decided I was just going to take the wait and see approach. When I called to cancel, Katie was on another call, but made sure the receptionist I was speaking with knew that she wanted to talk to me. She called me right back and talked with me for some time about my symptoms, helping me feel more calm and comforted regarding the whole situation. She is incredible to say the least.
Overall, a great place to bring your little bundle of joy. I will be shouting their praises for years to come.

I really, really like my doctor here, and I’ve had good experiences with some of the other doctors in a previous pregnancy — see my earlier review. Actually, I really like almost all the staff here, that I’ve dealt with face-​to-​face.
They aren’t, alas, perfect. See my earlier review about the advice nurse (I haven’t spoken with them much this pregnancy and they’ve been quite helpful).
But also, they have a new policy that’s a real pain. If you work Monday-​Friday and have to take time off for these appointments anyway, it’s no big deal, probably. But if you work some days but not others, if some days are better for appointments because you’re not in an office… they have a new patient intake appointment (which is a group appointment, which they don’t necessarily tell you when trying to schedule it) in which they ask questions, tell you stuff, and give you literature (reportedly). It’s only available two days a week, at one time each day, one for first pregnancies and one for women who are pregnant with a second or later child. (As far as I know, those are currently Wednesday and Thursday respectively.)
If you point up the inconvenience of this and ask for an alternate schedule, they can schedule your lab work separate from the info and question and tie the latter to your first appointment at 8 weeks… in theory. Actually, I arrived for the lab work to find the orders hadn’t been written properly (they straightened it out), got asked questions and given some info at my 8-​week appointment, and never YET have gotten the hand-​out you supposedly get at the class/​meeting/​whatever. In spite of asking about it. And in spite of it containing the hospital registration forms I’ll need. I’ll ask again next appointment. I’m now at 16 weeks, so there’ve been three appointments with my doctor plus two lab-​only appointments this could have been handed to me during.
I’ve written a letter to them about this — no reply yet, but I only sent it last week, so who knows. I suggested they not put the classes on the same day every week, but I don’t know if they’ll be able to do that. But at least right now it’s pretty inconvenient.
Also, what’s with having a question for my doctor or her assistant, calling, being told they’re both out that day, getting told one of the others will call me back, not getting a call back, calling back after an hour and a half, and getting… my doctor’s assistant, who isn’t out? I mean, she answered my question and all and it was nice, but how did the person answering the phone think she was out that day? (On the other hand, that’s sort of an unusual experience.)
My doctor prefers to have the sequential screening ultrasound and bloodwork done at their office, but scheduled me for genetic counseling with the perinatologists. This confused the scheduler who was going to send me for the screening/​bloodwork with the other group (further drive!) too, and I said no, just the counseling. So she checked with my doctor, scheduled that… and then failed to schedule the ultrasound for the week following at their office. I showed up for my appointment, expecting that beforehand, and nothing scheduled! They managed to squeeze me in, but I’m sure that meant they were running behind after. Argh. My doctor’s intent was completely clear to me; I don’t know how she communicated it to the scheduler, but somewhere between the two of them it became a mess.
Actual care and diagnostics have continued to be top-​notch. They have finished the construction and the new space is lovely and comfortable, both the waiting room and the lab and appointment spaces. I really like these people and I want to give them four stars again, but they really need to get the communications issues sorted out.

The folks here really know how to treat their patients! After a friend’s suggestion, my wife and I checked out this place and were amazed at the difference between our local service provider and WHA.
You’re greeted with a smile and a congratulations upon your first visit, and it doesn’t stop there. All the way through the pregnancy, you and your partner will be treated like a member of the family.
Take a tour of the place, you’ll find that the rooms are plenty large enough for all your little one’s new aunts and uncles, grandparents and even a couch big enough for dad to sleep on.