Ace Hardware

This is a very good store. The knowledgeable employees are often right on hand to deliver excellent service. There is a very good selection of hardware, remodeling supplies, and housewares. Cooler supplies are always available including ash pads and parts. Coolers are also sold. Moldings and fittings are often available and will be cut for you, often at no additional charge. Screens on windows can be replaced for a small charge. Many plumbing supplies can be found there.

This is an Ace mega-​store. They have the widest selection of tools, hardware, cooking and grilling equipment of any Ace I’ve ever set foot in.
All Ace Hardware stores that I’ve been in have very helpful, friendly staff, but the employees here seem particularly excited about working in this store. They brag about the fact that new products are coming in every week. That excitement is contagious. It’s pretty hard to get out of there without breaking the bank. There is just so much to see.
My last visit lasted almost 2 hours. It’s a long drive for me, so if I go there, I’m going to make it worth it. I came away with a bag full of stuff, and a long wishlist for my next visit.
If there is something you’re looking for but having a hard time finding, give this Ace a try. Even if you don’t find that specific thing, I guarantee you’ll find something you just have to buy.

My Ace (on Broadway and Swan) is currently closed and therefore i went to the HomeDepot at ElCon and couldn’t get any help at all. I decided to take the drive to this Ace Hardware store and the service was amazing. I had an issue with my outdoor faucet and needed a washer for the inside piece, the problem was that the screw that held the washer was stripped. Richard R. helped me and immediately offered to take the screw out for me and replaced the washer as well! The service at Ace Hardware is simply awesome. I love the fact that you do not have to look for help, as employees are eager to assist!

Ok selection of products, terrible customer service.

I love this store. The «Hardware» in the title of this ACE is totally deceptive. This is not just a hardware store. This is an everything-you-didn’t-know-you-wanted-until-you-saw-it-here store. Seriously, this is a shopping experience.
If you haven’t been in here before, take 30 minutes and check it out. They’re constantly getting new must-​haves outside the realm of hardware. I do come here for hardware, but I come here to just shop for cool stuff much more frequently.
Check it out!

Wish I could give them 10 stars. This store is exceptional. Everyone on staff knows their stuff, they’re friendly and extraordinarily helpful. Prices are fair, selection is huge. Even when I come in with any unusual (okay, somewhat wacky) project, they always have ideas about how to take care of me and get me exactly what I need. The store is full of smart, friendly people and terrific products!

Definitely one of the better Ace’s in town. These guys have saved my tooshie several times. There are things that I wasn’t able to find at other places like a specific item or a specific size etc. that I was able to find here.
The customer service is usually (not always) friendly, which is a plus. And they are huge inside, selling all kinds of wonderful things.
Definitely will keep going here unless they give me a reason not to.
Even if you aren’t shopping for anything, it’s fun to just walk up and down the aisles and see what they have.

Ace had what I needed but the cashier who checked me out was rude. She had an attitude, did not smile at all during the check out, and it seemed like she didn’t even want to be there. Other than that, the experience was alright.

Awesome place to spend time. I could shop all day in here.

Helpful professional, and friendly. Staff will quickly find the item you need and if not in stock they will try to special order it for you. Unlike the big box stores Al’s Ace Hardware trains their employees very well and obviously treat them well and this results in a long time stable salesforce

Outstanding store — always friendly and helpful.

This is the best Ace west of the Mississippi. Been doing plumbing work in my house and not only do they sell all the stuff you need the personnel in the plumbing department all have past history working in the field. In other words they can comment on the idioms they sell.
I tested them one day and asked for a 4 – 40 tap (odd ball tap, small as a pencil lead) and the guy said let me open the cabinet up and he handed me one. It was sitting next to the left handed drill bits.
At work we nicked named this THE GOOD ACE. That should be on their sign out front.
With this Ace around who needs HD.
FYI: not all Aces are created equal. Got to go to 22&Kolb.
Bike parking, I am still using the gas meter out front, can we get one?

Its the good old American hardware store, You can always find someone just to ask some questions and help you find what you’re looking for. Or just walk around find the things you dont need but you want. hint. just like a candy store. Homedepot is good but Ace is great.

The «Ace Promise — Satisfaction Guaranteed» is a boldfaced lie. If you read it on the packaging, it does not say anything about a 30 day limit. It gives you the impression that it is unlimited. Kind of like the guarantee you get with L.L.Bean or Costco. The Ace Promise is only long enough for you to get really upset when the Ace Branded item you paid a lot for stops working and it’s beyond the 30 days.
Advice: Don’t buy anything from Ace.

This is the Disneyland of Ace Hardware. The store is massive, really, it’s insane. Everything must be in here. There is food and snacks, BBQ supplies, and thousands of bolts and screws and household items. Totally insane, and great. This is a place to browse and find all kinds of things you need, or didn’t know you need, or will want. And Ace usually seems to have people around to help out so you aren’t stuck trying to find something.

This is my neighborhood Ace and I will NEVER, EVER shop here again. I purchased something from Al’s Ace Hardware on Sat. and it didn’t work out, and I went to return it to this Ace. They told me they would not let me return it because I bought it at a different Ace Hardware. They are independently owned, and they only deal with the products they have sold. They weren’t kidding! I was SO MAD! I was late to an appointment that was 5 min away, and I had to go back to Al’s Ace Hardware on 29^th and Alvernon, about a 20 min round trip to return the item. The staff as Al’s on 29^th were WONDERFUL. Told me they have no problem on returns from other stores.
As a customer is it really my responsiblity to understand the corporate policies before shopping at a store? Is it my responsbility to know that an Ace Hardware is independantly owned?
I will NEVER give this independantly owed Ace Hardware a penny of my money because they have no respect for me as a customer.

I step back in awe of this Ace! If it is on this planet, they will have it (and they might have a special secret section for some items not of this planet since this store is so huge)!
The staff here is beyond helpful, beyond knowledgeable, and terrifyingly efficient. They know what they have in their inventory, they know where everything is and they know how to explain how to use it, assemble it, store it or repair it.
The prices may be a tad more than the big box stores, but try finding someone to help you in one of those stores!

This Ace rules.
Someone told me once that it’s the largest store West of the Mississippi River. I’m not sure if that’s really true, but it sure feels like it.
Today, I wandered in looking for a very specific screw for my bike shoe cleats and the nicest elderly employee saw the poor lost doe look on my face and swooped in and found what I was looking for in 30 seconds, no joke. He tested a nut on it to make sure it was the right diameter and then quickly counted out 20 of them for me and even filled out the little envelope, bless his heart.
Even when I don’t have a specific need for something I love to tag along with my fiancé and while he gets the different nuts, bolts, PVC pipe or whatever, I sneak over to housewares and get lost among the kitchen gadgets and fun cookie cutters. There’s even a resident kitty cat who likes to wander the aisles and sometimes you’ll catch him napping on a shelf.
Random, but their birdhouse and bird food collection is also quite impressive. I like to stock finch feeders on my porch and the food can get expensive and the feeders can be too elaborate– Ace has Nyjer food that is no frills and very affordable.
It is difficult to browse/​stare/​ogle at the good sometimes because the employees can be a little too eager to help, and sometimes it gives me a «OMG, they think I’m trying to shoplift» complex, but I’d rather deal with that than to walk into a HUGE store and not get any help.
Keep it up, large Ace, you’re my favorite!

Holy Crap! This place is huge… think a city block of hardware, paint, housewares, garden supplies, hobby accessories. Just about anything you can think of and, surely, stuff you would never think to find in a place with Ace Hardware on the sign.
If you are driving by, stop in and check it out. You too will at some point utter — Holy Crap!

Holy Ace!!!
This is by far the largest Ace store I have ever seen and spent hours walking through. I mean this place has it all. They even have one whole store devoted to Christmas!
The staff was incredibly friendly and accessible.
I know where to go the next time I need light bulbs, mulch, paint, a toaster! You name it, Ace IS the Place!