Been using them for three years for a monthly newsletter. Every other month there is a problem. This month, Downloaded the 16 page job, i called later to confirm they had it, they didnt have it, called back later they found it, they said. They didnt get the number of copies correct. Web site said they were open till 5, got there at 3:58, they close at 4:00 pm. Ordered 200 stapled sets, they chose not to staple them. Showed the counter person their confirmation of the order where stapled was clearly noted, he could have cared less. It was clear he never knew the correct order, just was guessing, no accommodation offered, now I have to staple 200 sets of a 16 page newsletter. Paid for stapled sets, didn’t get them. Not reliable, not into customer service, clearly they accept untrained staff.
Dave H.
Rating des Ortes: 5 Red Rock, AZ
Jill, at Alphagraphics, helped my son and daughter-in-law with their wedding invitation this afternoon. She said she would have a sample invitation and a save the date card ready for them to see and she called saying she had it done. They went in to see it and it was done just like they wanted, it was done on time, and to their budget specifications. Thank you Alphagraphics! Dave Hoffman
Isabel K.
Rating des Ortes: 4 Tucson, AZ
Friendly, fast, efficient… neighborhood oriented. What more can you ask for in a printer? I especially enjoy the fact that unlike Kinko’s or Office Depot, there is rarely a line for service and if there is a line, it goes by very quickly. The staff that have helped me have always been knowledgeable and friendly.
Kelly T.
Rating des Ortes: 4 Savannah, GA
While my office does most of our printing in-house, there are times that we have to print something in bulk, or I, the office grunt, am too busy to print out 500 copies and trifold them by hand. So we go to AlphaGraphics. Dyann is always very helpful and our prints come out wonderfully. Would definitely recommend if you have a big print job.