American Olean Sales Service Center

Ordered grout through them 2 weeks in advance. Confirmed the order for delivery. Yet, somehow it still hadn’t arrived the day they said it would. Some story about clicking and dragging.
I went to pick up the parts of my order that had arrived. Two ladies working in the customer service end, let me stand there for 5 minutes in person while they both assisted THE SAME PERSON ON THE PHONE. Can’t quite understand that.
After finally being helped, I tried to retrieve my item from a man in the warehouse there — he also made me wait a few minutes while he wrapped a cardboard box in tape. By the way, not for a customer that was waiting, just to finish what he was doing.
Leave no stone unturned — get your tile needs somewhere else.

The new showroom is perfect for browsing, so many ideas in one place. Staff knowledgeable and helpful, we were thrilled with the Daltile products we ordered for our project. There was a shipping delay, but the glass tile we special ordered is gorgeous. Thanks Daltile!