Boulton did the pool inspection of a home I recently purchased, and recommended only a general cleaning of the filter and pool and repair of the two lights(one in pool, one in spa). After moving in, I noticed that Boulton failed to notice the pool deck was being lifted away from the top of the pool concrete side(likely due to tree roots) and that could be a structural issue with the pool. I would expect a professional pool company to make note of this during the inspection, but Tom Boulton did not even notice. Regarding the documented issues with the pool during the inspection, I asked the seller to replace the light bulbs and pay to have the filter cleaned, which they did, using Boulton’s service. Come to find out, that Boulton«cleaned» the filter without noticing it was broken, and upon using the pool system, the filter was leaking all the small debris back into the pool. Luckily I have a home warranty which covered the(~$ 300) replacement of the pool filter grids. I have no idea how Boulton could have cleaned the filter without noticing this, unless they were the ones to break the grids during cleaning. Boulton did successfully replace both lights, but about 6 months later, one light is burned out(less than 60 minutes of run time since they replaced), and they offer no guarantee, no discount to replace again within a time period, no nothing! Icing on the cake. DONOTUSETHEM for any inspections or repairs!
Bob M.
Rating des Ortes: 5 Tucson, AZ
I’ve used them twice for when we travel and they are excellent. I have come home to a clean balanced pool each time. I recommend them.