Broadway Proper Retirement Community

I recently visited Broadway Proper as we are considering this facility for my mother. It is now high on our list of considerations for many reasons. We were approached by a friendly Sales Advisor who wanted us to be a part of the community, but wasn’t pushy. He acted like a consultant helping us understand the process and what might be best suited for my mom. He asked questions to make sure there was a good fit for us both. Everyone was friendly and the grounds were immaculate (I wish someone would keep my lawn and house this nice). Even the GM and Chef came out to visit us during a lunch discussion and I was surprised at how energetic and excited they were. I really appreciate them taking the time to get to know us and address our questions. This is a difficult process and in the next year we’ll have to make a decision. I just wanted to say a warm thanks to Broadway Proper’s staff for relieving our anxiety about this process.

Being an only child, I’ve always had a mindset that I would take care of my parents as well (if not better) than how they took care of me. They are my world, and the best parents any person could ever ask for. My job gave me notice that I would be relocated to California, and I literally felt like my world was going to crumble. My parents’ characteristics are strong and independent, but age has set them back a bit. They need to be reminded of daily tasks they might overlook, and at their age, it’s pretty critical.
A childhood friend highly recommended Broadway Proper, and it has been a godsend. My parents initially were uneasy with the move, but that feeling quickly went away with the welcoming and friendly staff. The staff has been amazing to them and I can’t thank them enough. Their caregivers are much more than just «caregivers», they really become more like friends. They continue to have their independence, but their new friends are there to help them take their medications, keep their hygiene up, and make sure oven burners are turned off, etc.
I have to admit, I’m a little jealous that I can’t seek them out at my convenience anymore and find them whenever I want like I used to. I now pretty much have to schedule a phone call time or Skype session time because they’re busy all the time. My dad has a gym membership now and my mom is regularly attending social hours. They have become better versions of the parents I helped move there. I can see it in their faces that they are happy, and I can’t explain in words how comforting that is to me.
If I could ever help ease someone’s mind in such an important decision as my friend did mine, Broadway Proper is definitely the place I’d recommend.

I have recently discovered my friend is at the Broadway Proper. The care she is receiving is amazing and she is very happy with staff members! This has been a great experience for both of us knowing she is enjoying her stay!

My mom lived here for 9 years. It used to be great, but since the change in management, the place is terrible. It’s cold and unfriendly. Many residents share that feeling. The assisted living is a joke. We paid for showers for years and my mom rarely received them. We paid for med services and had to continuously monitor to make sure that meds were given at the correct time. My mom’s doc ordered a stool sample and it took them 6 months to get it. The final straw was when my mom had a bowel accident. My friend was with her and let me know. I called 3 times for a caregiver to help clean my mom and even offered to drive from home and do it myself. I was called and told the caregiver had cleaned my mom. The next morning, my mom was still sitting in her soiled briefs. They left her like that all night.
Shame, shame on Leisure Care, who is aware of the problems there and allow them to continue. I moved my mom and 12 – 15 residents also moved the same month. The head chef subsequently walked off the job and numerous other employees have too.
To top it off, nobody from the management team even said goodbye to my mom. They’d take 9+ years of rent, but no goodbye.
This place may suffice if you or your loved ones are fully independent, but if they need any assistance, forget it. Run, don’t walk, away from this place.