Bronco Towing

David, Oscar & Cody were the best. Responded quickly, very professional. Got me towed quickly and accepted AAA without a problem. Handled my Corolla with TLC ! :)

We’ve been waiting for a tow from Bronco Towing via GEICO roadside for close to two hours. They finally called and are still 40 minutes out. Over two hours to get a tow in what we were told would be an hour. Absolutely ridiculous. Will definitely be recommending GEICO drop Bronco Towing from their roadside assistance.

Stopped in at Bronco on Craycroft because they took over the shop from Tucson Car Care. Talked to the manager who told me it would cost me $ 90 to hook my car up to the computer to find out what’s wrong. Told him I don’t pay those fees. Those machines are to make their job easier. He told me he’d get me the codes for free. So I have him the keys to my car. 15 minutes later he starts to tell me the codes, tells me one (there are 3 written down) and says it’s for emissions and then takes a call and wanders away for another 5 minutes. When he gets back he says it’s his job to earn my business and if that means not charging me for a diagnostic then he won’t charge. Not two minutes later he tells me he’ll only charge me $ 45! Got my keys back and left. Found out that he lied to me about Tucson Car Care going out of business too. They’re on Miracle Mile now. Went to Mark & Larry’s on Fifth and they ran the codes for free and told me that the gas cap needed to be tightened. Fixed everything, got a hug and a smile and sent on my way. Now that’s how you do business!

Excellent service! The driver was prompt, worked quickly and was very nice to deal with! I will definitely be using Bronco Towing again!

I took time out from my business to have a vehicle towed for a flat tire so Geico set me up with these people. I was told they would be there around 12:30 and nearly 30 minutes later, they had not shown up, and there was no courtesy call from Bronco Towing. I called Bronco and was told they were «running behind» and it would be another 20 – 30 minutes. I told them to forget it, I had things to do. The dispatcher asked me to leave the key under a mat which is not an option and I wasn’t going to leave the gate to our home open either. Shortly after hanging up with them, I received a call from Geico and they stated Bronco was on the line and they were reporting that I no longer needed a tow. I corrected them and told her I no longer wanted to WAIT for their tow. I suppose they get some kind of kickback when a client cancels.
Some advice to Bronco Towing. You have a dispatcher. When you are unable to meet the time a client has been told, you need to call that person and let them know. Not 20, 30, 60 minutes later, but BEFORE the time promised. I own a business and I make it very clear to my employees that if they are running late, to provide the courtesy to the person who pays their salary, and let them know you are running late. It’s that simple. Your time is not more valuable than your client. I will make certain you are never used for any future towing needs, both business and personal. I have rescheduled my car with another business.

Locked my keys in my car on a hot summer day way out in Oro Valley. They came within 20 minutes to help!!! He was very professional and worked very quickly. I definitely recommend.

Bronco towing is the best! Getting your car towed SUCKS but they made it as easy as it possibly can be. They are professionals, they get there really fast and know what they are doing. Thanks guys!

Fast, reliable, and efficient! I had a flat tire, the service man came right out and fixed my tire. I was going to have my car towed to the dealership but the service man said it would be much easier to just replace the tire with my spare. It saved me a lot of money too! I would definitely use them again.

Called bronco at 6am to have my car towed to the shop and they were there within the hour and got my car to the shop for repairs. Have used them multiple times since. Great service. Courteous drivers. Excellent response time.

My car broke down in the middle of traffic. I called my insurance roadside assistance. They sent out bronco towing, they were quick to get to me and the driver was really friendly. I would recommend them to anyone in need of a tow.

I had a flat tire and my roadside assistance is through geico. They called bronco towing to come fix my flat tire. I was told by geico that their contract states that the company would respond within an hour. After an hour had passed and no Bronco towing. I called Bronco and was told that the truck had other calls ahead of me. When I mentioned that geico told me 1 hour, he said we try to respond in one hour but no guarantee. Called geico, they called Bronco and were told that someone would be there in 15 – 20 minutes. 20 minutes later still waiting, called geico, who called Bronco and they said they would be there in 15 minutes. I told them not to bother. By the time I got off the phone, it had been almost 2 hours. Why say you’ll be there in an hour, or 15 minutes if you’re not going to show up. Totally disgusted, will make sure if I ever need roadside assistance that Bronco Towing is not called.

$ 220.00 with 9a-​4p overnight storage.
also why is the storage facility so out there… MOVE CLOSER BRONCO

I have called them numerous times about towing mysterious cars parked in my gated apartment complex and cars parked for hours in our fire lanes, and they have not once towed them. However, last night they unjustly towed my own rental car parked in my covered parking space! These people are thieves.

Bronco Towing contracts with city parking lot owners to tow cars to their Renaissance location. Their signs are impossible to see at night. For example, I parked in the lot behind Janos at 130 W. Congress which was full. I parked in the center, and no signs were visible. The other signs were obscured by the parked cars. When I came out after dinner, my car was gone, as were all of the others. It was then that I noticed the signs. I called the number and was greeted by a thug-​like voice who confirmed that my car had been towed and to bring $ 255 dollars in cash to the lot the next day between 1 and 2 pm. The window for retrieving one’s vehicle on a weekend is frighteningly narrow, and I had left my asthma medication in the car. The next day no one answered the phone. These people are scam artists of the worst kind and the owners who contract with them are asking for big trouble.