Dollar Tree Store

Store #2973, 22^nd Street and Kolb. December 23, 2015. Busy day, lots of shoppers. Two cashiers open with long lines at each. The cashier is Sallie (sp). I tell her that they need another cashier. She points to the second line and indicates that I can go to that line. I clarify that I mean they need to open a third line. I follow-​up by asking twice to speak to the manager. Sallie continues to check customers and ignore my request. She checks my order and I ask again to speak to the manager. She tell me that there are no other cashiers. I state that the issue now is larger because she has completely ignored me and my requests. Sallie calls for the manager (Keith/​Ken) who is no more than 20 feet away. I explain my concerns and he states that Sallie did not respond appropriately, because she is supposed to call for back up when the lines get long. He further explains that he has four cashiers in the store, so backup is not a problem. I explain that while I know we are in a «Dollar Store» and that there is not a high level of expectation for customer service, that to plainly just ignore a customer is beyond rude. He apologizes for her behavior. Ho Ho Ho, I hope she loses her temp job in the next couple of days, unless Dollar Tree accepts this kind of customer service.

This one is a hit and miss. Organization… Eh. Interesting objects… Yes! It is fun to rummage through and you cannot complain on the pricing… EVERYTHING’S a dollar. Don’t be fooled by other 99 cent stores or Dollar stores, where everything is NOT a dollar. Purchase gift bags, toys, party favors, kitchen utensils, junk food, and even balloons with air!