FastMed Urgent Care

If I could give this negative stars I would. I am so outraged by the terrible service provided that I will NEVER come back. The front «nurses» gossiped and were usually not found near the desk. Hearing them in the back say «I really am not ready to see any of these patients today» sure is music to your ears when you are suffering from the flu and have to wait 2 HOURS to see some doctor. Not to mention having the phone ring off the hook and hearing one of the nurses say «stop calling we’re busy» before picking up and acting «sweetly. I’ve had chronic health issues all my life and have been to plenty of urgent cares that took you fast without putting «fast» in their company’s name. Even thought about leaving and going to the emergency room where I’ve been seen and treated faster and better than this before. Hell even the minute clinic is faster than this. As another review stated, the only thing they are fast at is getting you to pay the copay. I waited 2hours at the front to be seen in pain and 2 more hours in the back waiting for test results I knew werent needed. Ended up walking out of there with nothing but a piece of paper in my hand.
Went to the Walgreen’s close by and the wait was 1HOUR long. Going there next time.
An absolute let down and will never recommend «slowmed» to anyone.

If I could give this location negative reviews I would. My wife had the displeasure of going to this location in hopes to have relief from her pain. My wife was treated as if she was a nuisance. The doctors and nurses were completely consumed with the fact that they wanted to go home. They had absolutely no regard for my wife’s feelings or her want for more information on how to remedy her pain. The doctor and the nurse constantly told my wife that there’s nothing that they can do or they had no solution for her at all and that it was getting late and they wanted to go home. If you want to go to an urgent care location where they do not care about your well-​being, or to simply do their job that they’re paid to do, make sure you stop by this location. You’ll get the worst care you possibly could ever want and you’ll be met with sarcasm, rolling of eyes, and a completely apathetic treatment plan that may or may not help you in your issue. But don’t worry they will gladly take your insurance money. Hopefully this review will bring about change. But from the experience my wife had I really doubt it.

Waited for 2 hours even with an appointment. Tested for strep and flu when I knew all along it was bronchitis. I’ll never step foot in here again. Strongly advice against it.
I have EVERY single symptom of bacterial bronchitis. But no antibiotics. So yesterday was a complete waste of my time, and probably made me sicker.
Don’t go to fast med unless you have 5 hours and want to get misdiagnosed and sicker.

I would come here again with confidence. The Physician Assistant in charge was thorough and helpful. She wrote the prescription that we thought was appropriate after confirming a diagnosis. It was fast and easy. A medical doctor is up the chain of command to confirm if necessary.

I sat here for over three hours waiting to be seen. The Doctor was real nice and did a very good examination .If it wasn’t for the Doctor I would of gave this place a 1 star. If your in a hurry this place is not the place to go.

I think they forgot about us in the waiting room. We got here at 4:30, an hour later we have seen medical people leave and come back with food. I’m hungry!!!

Needed to be seen on Labor Day 2014. Called Fastmed as I saw they had multiple Tucson locations.
All the offices I called were closed for Labor Day… seriously? does illness take a day off?
Must not want to pay OT for Workers Holiday wages was all I could think of. When I finally found an Urgent Care open they were very busy. Michael Dunn are you listening, or are you just going to write another rubber stamp response like I read on earlier negative reviews…
Finally found a couple of 1 off smaller operations that were open like they should have been!

I’ve been waiting here for over 2 hours, even though I actually bothered to make an appointment, and have watched 2 people be seen ahead of me who got here at least an hour afterward — one faked chest pains (my guess is pill farming), the other had a wrist owie and «thought it best, as a professional artist, to have it x-​rayed». So, if you ever have to come here, I recommend faking chest pains if you actually want to be seen. Apparently, a swollen face and infection isn’t a priority. Now I know why they get your co-​pay so quickly. These fuckers had better hope this doesn’t spread while I’m sitting here.

Usually no wait. Super friendly staff. Unfortunately, I have gone here 3 times in the last two weeks. The good news is that you can get in quick to a P.A. Its a great solution so that you don’t have to go to the hospital or your general doctor. I did notice that they only play one movie. I feel bad for the employees that have to keep that Disney flick on loop.

Fast med urgent care at 22 nd st next to harbor freight and walmart
Area.
Upon enter front desk, was hand paperwork to fill out and staff was nice and with smile.
My girlfriend did paperwork and hand it in. Now the wait. Did not take that long due to not many people around there was few.
Her name called and urine test the results was infection urine.
I keep myself busy with my iPad and there is free wifi, ah nice.
Place is clean…
Parking plenty …
Good experience…
Immediately know…
Fast med urgent good
One more thing my girlfriend is deaf. Staff took time write on pad to talk to her that is plus. Thanks!

Excellent service, everyone was polite and professional. Thank you Lisa, Randall and Brandi. I was in and out very quickly. Do not hesitate to try this over regular urgent care.

This was by far the worst healthcare experience I have ever seen. I would like to preface this with saying I am a medical student and well aware of the stress and strains of being a healthcare provider. My girlfriend woke up feeling like she was hit by a truck, she had chills, muscle pains, sore throat, and a stuffy nose… all cardinal signs of the the flu. We checked into the urgent care at 845 for our 900 appointment and at 925 she was seen into the exam room. Once in the exam room she was repeatedly not listened to, and disregarded as someone who knows nothing. She told the PA and nurse that she felt like she got hit by a car, and had all of the above symptoms and when taken her temp was 99.9, a fever for her the nurse even said she had a fever. After the initial exam she was left to sit in the room and due to the acoustics of the building was able to hear what was said outside, and she heard numerous lies. The first being she could hear the nurse talking to the head PA and when asked «has she been exposed to anyone with the flu?» the nurse said «no.» My girlfriend was never asked about exposure to anyone else, had they asked they would have learned that yes, indeed a coworker (that she works closely with) had been sick the day before and at work. I understand not wanting to look like you did not do your job in front of your supervisor, but when it has to do with someone’s health it is not okay to lie, it would have taken her all of two seconds to walk back into the exam room and ask if she had been around anyone who was sick. THe next lie was that my girlfriend apparently now did in fact not have a fever. The entire reason we had come to the urgent care was to get a flu and strep test, which they seemed very reluctant to do, which considering her symptoms and the ease of the test should have been done first. The PA at one point said he was going to go get them but never returned, at this point my girlfriend, who is feeling incredibly ill, is almost in tears with how poorly they are treating her and their inability to listen to anything she says. When the head PA finally enters the room she asks some cursory questions and learns that my girlfriend has unrelated abdominal pains (which she has been completely worked up for, including CT scans) and decides to focus on that instead of the actual symptoms which brought us to the urgent care. When the head PA leaves the room we are left alone in the room for 10 – 15 minutes before the PA who said he would get the throat tests returns to see how we are doing; at this point my girlfriend is in tears, and I am surprised the PA was astute enough to ask what was wrong. And here is where things went from bad to terrible, she explains how she doesn’t feel like she is beings listened to, the nurse lied about the exposures, and the fever, and he had never returned for the throat tests he said he would get. What does the PA do? He immediately gets defensive and says «I asked you if you HAD ever had a throat test.» He does manage to ask what he can do, and I chime in syaing, «what we are worried about most if the flu, she woke up this morning feeling like she got hit by a truck and has muscle pains, a sore throat, and a runny nose. At this point all he had to do was say he was sorry and go get the tests for flu and strep. Instead he protests saying, „You never told me about the muscle pains or how bad you felt this morning“ Which okay I’m sorry, she had told him „i woke up feeling like I got hit by a car“ not a truck. I believe that he was a new PA but that is no excuse for such terrible bedside manner, here is a young woman in tears, in terrible pain, just wanting to be listened to, and he decides the appropriate course of action is to attack what she said earlier; working in the healthcare field I was appalled at his behavior. We are finally given the test for flu, by the nurse who lied and still did not apologize for it, and are left in the exam room for 15 minutes while we wait for the test to come back. When it comes back the head PA and the PA who was new walk in, hand her two pieces of paper on caring for acute pharyngitis and a viral infection and try to boot her out the door, it was at this point that we actually had to ask» Were the tests negative?” There was no explanation of results, or reason for their diagnosis, no real care given to their patients experience. I know that the head PA knew what was going on because we could hear them talking about us outside while waiting. And when you are a supervisor you are in charge of those under you, that includes their mistakes. All that she had to do was come in and say she was sorry for our experience today and apologize for my girlfriend feeling like she was not being listened to. I know it may be a hard thing to do but apologizing for mistakes can go a long way in making people feel better. This was a terrible experience and I would caution otehrs from going unless they are strong advocates for their own health.

No nonsense, clean, organized, welcoming. Front desk staff was welcoming and thorough. Randall, who took my vitals, was calming and professional and knows how to deal with someone who’s in pain and upset. Lisa, the PA, came in and knew immediately what my problem was and what needed to be done. Warm, compassionate, thorough. I had a really good experience at FastMed.

i went to fastmed for the flu. my doctor was very thorough and thoughtful. she went the extra mile to make sure i didn’t have pneumonia or secondary infection because i had been sick for so long. after doing a chest xray and breathing treatment, she sent me home with the prescriptions i would need to get better. the staff were very helpful. i will go there any time i need an urgent care facility and highly recommend it to my friends and family!

Upon arrival for a lingering cough, sore throat, and a fever for a couple of days (I thought it was the flu or Ebola for sure) I noted the clean waiting room and warm staff. I was immediately greeted by a lovely gentleman with a VERY easy form for me to fill out.
After about 5 minutes of enjoying some Finding Nemo, I was interrupted by my doctor (or so I thought) and taken for my vitals. The exam was thorough, gentle, and precise by Lisa — who to my shock at the END of my visit is a Physician’s Assistant. Her bedside manner, keen knowledge, and patience was truly amazing! She didn’t make me feel like the hypochondriac my husband makes me out to be, but she acknowledged my funky feeling, tested me for the flu (which ended up being negative, BTW — high five), prescribed directions on what I needed for my cold, and sent me home.
At EVERY moment, I felt both my health and I were important to the staff and Lisa.

Fantastic! Clean, friendly and fast! Also, if you have kids and are looking for a child friendly urgent care, this is the place! And I am referring to child friendly as in the child is the patient. The nurse and NP were awesome! Patient, understanding and actually talked to and interacted with my daughter. And she is 4 years old! Makes a huge difference in care and comfort when a child is sick and the caregivers take the time necessary to care for kids. Will definitely be back if we need it and will for sure refer to my other mommy friends. Thank you!

I’d been sick for 11 days and decided it was time to seek medical advice. I had no health insurance and had recently decided that my own doctor was too expensive. I thought an Urgent Care was a good option, but how would I find one that, frankly, I could trust and wouldn’t cost an arm and a leg. I took a chance with the FastMed Urgent Care at Grant and Swan. Boy dd I pick the right place to go. It was early in the morning so I got in right away. I felt the staff really cared about how I was feeling and were doing all they could to treat my illness. They were also sensitive to the fact I had no health insurance. I never got that kind of personal care and attention at my high priced doctor’s office. I can’t thank them enough for taking such good care of me… and for not draining my bank account. They are THE BEST!

I fell, and suspected broken bones. Driving to the urgent care was tricky because changing gears. well… I pulled up to see an ambulance out front. I walked into a drama for certain. Watching how the staff handled all aspects of the drama, was impressive. I was given nominal paperwork to complete, and given a bottle of water. The gal even opened it for me. I was triaged into an exam room, saw the Dr. (actually a PA i believe). The acousics were my only concern, as hearing everything going on in the building was effortless. Even THAT was a good thing. I was able to tell all the flu people were sent to the same exam room. This made me comfortable to be sitting in MY exam room. Exrays were taken, the Dr. explained the results and was VERY precise about his follow-​up directions. He explained possible complications to watch for and was serious yet friendly. He was a funny guy. I was VERY impressed with all aspects of the way the seemingly small staff functioned as a team. One of the potential problems he warned me of, actually happened and had I not been warned… the outcome could have been critical.