FedEx Office Print & Ship Center

I had something I had to fedex to arrive in 2 days and the person at the counter was very helpful in figuring out the cost as well as preparing the labels. The store is pretty well stocked as well-​more than most. My package arrived when it was supposed to and the person that helped me made it happen painlessly.

This is a well stocked store. It’s easy to find and the best part is the self service options so you never have to interact with incompetent employees. There are plenty of computers available, the place rarely seems to get crowded. The equipment and copiers all work properly and internet connections are hassle free. Great place to get some work done.

I ship packaged often out of this location and have to say that every time we’ve been helped by Fes to pack and ship– he’s always helpful, courteous and friendly! Thank you Fes

I’ve been coming here for a couple of years now and the service has always been outstanding! It’s to the Pinot now where the employees know me and my regular requests. Your all in one stop shop for printing and shipping! I highly recommend.

I work for a school and we have our yearbooks printed here every year. We have always had a great experience working with Kinkos, but this year we ran into a problem: the books were bound on the wrong side. Today, I got a call from the manager who was extremely apologetic and offered to not only fix the problem but a refund as well. Will definitely be coming back!

there for all our print, fax, copy, etc needs

Not happy. I was told that my poster could not be printed with the dimensions I requested even though everyone else in my company had printed this poster with no trouble at all. The gentleman helping us was very rude and even attempted to turn his computer monitor in a way it shouldn’t be turned to prove his point. We cancelled our order and went to Staples. The girl that helped us at Staples told us that our request (the same request we had here) would be no problem and would be ready in an hour. At Fedex, we were told it wouldn’t be ready until the next day. The service at Staples also ended up being cheaper. I will write a separate review on the fabulous service at Staples, but the icing on the cake was the manager at Staples approaching me and asking how my service was, handing me his business card, and letting me know if I wasn’t completely satisfied, to please contact him. Way to go, Staples!

I stopped by FedEx to print out a couple of tickets for an Arizona basketball game. I walk in the door and scan the place for a computer to print out tickets. I asked an employee for help, but this guy — whom I suspect is some form of IT school dropout that spends the majority of his time consuming Hot Pockets and playing hours of Everquest — couldn’t give me two seconds for a basic question. Instead, he annoyingly states, «Everyone is helping someone right now and you’re going to have to wait.» This was after he ignored me the first time I attempted to get his attention.
I understand places of business tend to get busy, but this place was far from it and I just needed to be pointed in the right direction. To be fair, it was pretty stupid of me to not notice where the computers were because it was quite obvious, but this giant walking turd with hair could have attempted to be a tad bit more helpful.
After finding the computer, I insert my debit card so I am able to pull up my email and print out the tickets. While in the middle of pulling my account up, the internet connection became a bit choppy and it took four minutes to open up the page. During this time-​frame, I attempted to flag down the same «worker» but I was blown off again, all while charges are being racked up on my debit card.
I spent 20 minutes in this location for something that should have only taken 2 and it was all because of a FedEx employee who, in all honesty, could have used a shower.

Went to drop off a package and shipping was very fast and easy.
I’ve been here to make copies, etc and I’ve always had great service if I’ve needed help with the machines.

When I’m beyond my home printing or copying capabilities, I head for Kinkos. I appreciate Matt and Shelly’s ‘can-​do’ attitude. No matter the issue, Matt and Shelly have always had a great solution! I just wish they had a branch closer to the SE side of Tucson!

quick, easy and inexpensive to print resumes on resume paper!

I am NOT happy with this place. I specifically called to ask if they would cut thru my textbook. I was told YES, we do cut up textbooks. That will be $ 1.50 plus 1 cent per page to drill holes in it. GREAT!
So, I go today and the guy says, No, we don’t cut thru books.
Ok, so tell me why my classmates have their books cut and by you? They sent me to you. I was a referral.
I left mad and unhappy. You wasted my time, energy and my GAS in the car.
Bad Bad and I am not happy

I like this particular FedEx best because it’s the only one in Tucson that was able to laminate a 24″ x 36″ poster for me, but that’s not what inspired me to review this branch.
Typically notorious for lackluster service, this FedEX provided a remarkable experience last Friday. I was accompanying a client with muscular dystrophy that uses a wheelchair, because he had some questions about making brochures for an MDA fundraiser. Despite being 20 years old and of completely normal intellect, most people either stare at him awkwardly or talk to him like he’s a child. I even catch medical professionals sometimes directing pertinent dialogue towards me rather than him, as though he wouldn’t understand. The employee that helped us with this particular matter was not only eager to help (a nice change of pace in itself) — he was extremely respectful and spoke without the least bit of condescension. He did not make any assumptions about to whom he should speak, and he fielded all questions with enthusiasm. I wish I could remember his name, because he deserves recognition, but this review will have to suffice I suppose.
Whenever I need their services, this is the branch I will support.

If you like visiting copy/​print centers to have work done by a person who appears hygienically limited/​challenged (rotting teeth, extremely overweight and unclean appearance *especially his hair*) along with a very rude and unfriendly personality, then this place is for you. Feel free to stop by and be treated by this guy.
A good, positive, friendly, and courteous attitude would trump all of the unkempt exterior you have, guy. If you’re miserable with your job and you don’t like people, then you are in the wrong field. Fix it.
Otherwise, I would choose to have someone else help me.