Gary’s Towing-Roadone

This place is a nightmare! My family and I were in a wreck and every time I had to contact them about the vehicle they were extremely rude and hung up on me because I had to retrieve car information from another bedroom! Wish I could post zero stars.

Find a different towing company. Read their reviews on tucson citysearch before using them. Stopped at a store to pick up a few things and when I came out a tow truck pulled in behind me and blocked me into my spot. He saw me getting into my car and still lowered the lift to the ground and when I said I need to leave he said, «You will just have to wait.» I called the number on the side of his truck to let the office know and they said that he should be there with police officers (he was taking a person who got arrested’s car) and I could talk to police officers about it. What kind of customer service is that? The police didn’t tell him to park there. The car wasn’t even stalled, the guy drove it up on the tow truck so he literally could have parked ANYWHERE. The guy could have literally pulled forward 25 feet and not have blocked anyone but he was too lazy. I don’t know why Tucson PD would call these guys for any assistance. The reviews on citysearch are a worthwhile read, stuff has been stolen and cars have been damaged by this company.

My moving truck (18 wheeler) got stuck on the way out today on La Cholla. They were open Saturday morning and dispatched a heavy duty tow truck to my place in about an hour. They towed the truck right out. The driver was very efficient and nice too. Good guy. They charged by the hour. I don’t know the normal rates, but it was reasonable.
Thanks Guys!