Grease Monkey

They weren’t kidding about the fast oil change! Quick and efficient. I needed to get both my cabin air filters changed so it ended up being a bit pricey but I was overall impressed. Plus one of my car tires was filled too much and they fixed that, and my car was a royal mess and they vacuumed as well! Definitely would go back.

Came here for an oil change is very quick and efficient by the time I got out of the car sorry talking to a friend text a few friends and was giggling my car was done no extra charges are added in and out will be coming back oil change was the price they quoted me of $ 32.48 loved it

I usually try not to post negative reviews, but this one rendered one. Super nice to ya until they give you the bill. I got ripped off $ 20 because they conveniently forgot to tell me that 88,000 was high mileage, and therefore performed the $ 50 oil change versus the $ 30. Looked at my last invoice, still considered high-​mileage, and got the $ 30 change last time. When I inquired about my $ 78 bill (+ air filter, which I agreed upon), they just sat there and looked at me. «Will that be debit, maam?» Avoid this place at all cost… there’s a reason why a man picketed this place as a scam business… now I know why. Adiós rip-​off monkey!~

BEWEARE: the ‘manager’ Julio is anything but a manager. He will bully, demean, and sell you stuff you don’t need. They didn’t change my filter, twice. I know this because I marked it, and both times after I got my oil changed I found the same, (dirty) filter. Also, I had my wonderful brother in law, do my oil change this last time, and said that the oil was so thick and black that it looks like they just topped me off and didn’t drain it at all. And it’s not like I ignore basic oil changes, I get them done every 3,000 mile or three months. There is a lack of customer service here, and the management has something to do with it. When my mom called about everything, (I couldn’t just because I wS so mad, I would have flipped on them) JULIO had the audacity to tell my mom that ‘us females don’t know what we are talking about’ and ‘sorry SWEETIE, I can’t do anything about it.’ Nice customer service. We contacted the owner who seems like a really nice guy, unfortunately, he has the wrong people running the place. I learned how to do my oil change myself now, and my car hasn’t ran this good since I bought it. Hmm… imagine that.

Bad from the start! I brought my 2007 Caravan in for a complete oil, oil filter and any other service the van might need before our drive to California. First off, I told the tech there are 2 air filters (at least I thought) for a Caravan, 1 inside cabin and the 1 in the engine area (i am not savvy in this area). Five techs standing around couldn’t figure out where the air filter went on a Dodge caravan, I didn’t realize how exotic my minivan was. I pulled it up online (on my phone) and showed them. I also informed them my power steering made loud sounds and I believed needed fluid. I was assured it would be topped off and was charged, I think $ 25 or more for that top off. When I took possession of the car, I immediately found oil stains on the door handle, fine I’ll clean it before the trip anyhow. I start driving, make a turn, I hear the loud sound from the power steering. I think about it and say well, maybe it needs to pump through the system. Nope, an hour later, same problem. I take it back, they check, told me they topped it off again, no problem.
About 2 hours later, we’re on our way out of Tucson, when the car starts overheating (first time ever) luckily due to living in Tucson, I have my jug of water. I pop the cap on the radiator, bone dry, I check the reservoir, bone dry. Luckily we’re at 6^th and I-​10 area, I pop in and purchase coolant. Problem solved.
Bottom line is these grease monkeys did a terrible job, there was 1 more incident with the oil filter, but I can’t prove their wrong doing, I’ll just say I’m suspect.
I went to this location for convenience, from now on I’ll make the drive and pay the price for a real mechanic.

If you are just looking for an oil change, this place is A-​OK. I do have one complaint about this place after multiple visits. The biggest issue I have had is that they will recommend services and say that your car needs by only going off the mileage on the car and not verifying the car actually needs it.
The example I can give is that on my last trip they said that I needed a new air filter and also a transmission flush. If they had checked these, they would have known that I just replaced the air filter myself 2 weeks prior and that the transmission had been flushed 1 month ago and the fluid was a perfect color.
I called them out on these recommendations asking if they actually look at these items and they informed me that they’re only allowed to make conclusions based on mileage of a vehicle. It sounds to me like they’re just lazy and want to make money off services your car may not actually need.

Stopped in for oil change based off another shop’s rec. Courteous staff. Offer complimentary soda, coffee, cookies… even mints. Washed windows, put air in tires. Checked all kind s of stuff. Great service.