Kolb Road Self Storage

Kolb road Self Storage had advertised a student discount in the U of A student paper. When I checked on rates and unit sizes their prices and availability best suited my needs. They were even willing to hold a unit for a week or so (something other places wouldn’t do) until I arrived to pack up my student’s belongings. in addition, they honored the student discount. There were other places I called that said they had a student discount in their advertisements or websites, but when I called they said they didn’t have one.
Even though it was only 8 miles from campus, it took about 15 – 20 minutes to get there. They provided plenty of nice size carts to take your belongs to your unit which is climate controlled. The hallways are well lit with timers for additional lighting. Security cameras and a sign in process made me and my belongings feel safe.
My only complaint was that we needed to prepay for a six month lease (I believe in order to get the student discount). Nate, the manager, assured me I would be reimbursed for the unused time upon vacating. He wasn’t at the desk when we checked out and the individual staffing it had never heard of a refund for unused time. He wasn’t rude about it or anything but it did give me a bit of concern. Thankfully, Nate was on site and refunded the two months we hadn’t used.
Not sure what else one should or could expect from a storage unit — but Kolb Road was pleasant, reasonable and kept my stuff safe. That’s all I could ask for!

I have used this storage unit many time over the last 7 years. I have always been wildly impressed! They provide excellent service. Nate has been flexible and extremely helpful. We lived in another city and put our entire house into storage. It gave us great peace of mind to know that it was safe with Nate. In Arizona it really isn’t possible to store your belongings without temperature controlled units. Not only is this place entirely in doors, you can’t beat the rates. I wouldn’t trust my storage needs with anyone else! If your are looking for a great storage facility, look no further!

I can’t believe this place doesn’t have any reviews yet! I first used Kolb Road Self Storage sometime back in 2000 or 2001 after a terrible experience at a different rental unit, where a bunch of my things were badly damaged by extreme temperature and humidity fluctuations.
Someone else had recommended Kolb Rd Self Storage, so I went in to take a look and was impressed by the cleanliness of the place and how nice and cool it was inside the units. Plus, Shari, the manager, was incredibly nice. In fact, over the years, Shari and I would become friends, and I’d even adopt a kitten from her when a feral cat gave birth on the property.
I had my things in storage for about two years, and in that time, referred another couple of friends and clients, all of whom had positive experiences as well. Several years later I needed a storage unit again and didn’t even look anywhere else. Shari was still there, and was as nice as ever, and as my storage needs changed she allowed me to downsize with no problems at all. (I’m the kind of person who visits the storage unit often to get this or that change out items, so I was there about once a month on average over the course of my rental.)
All-​in-​all, my friends and I used this place for about thirteen years total, and I just moved the last of my things out last weekend. Shari died a few weeks ago, and Nate became the manager when Sherrie could no longer work full time. Nate is also a great guy who made sure everyone was notified when Shari passed away, and he continues to keep the attitude of great customer service that Shari had for years.
Also, they have a special temperature control system that regulates all of the different aspects of the climate, so that humidity and temperature are consistently perfect. I’ve been there at all times of year in all sorts of weather, and it’s always the same. I stored some silver antiques that didn’t tarnish, lots of wood furniture that didn’t warp, metals that didn’t rust, candles that didn’t melt, etc. Plus, nothing got that «stale storage unit» smell that I’ve experienced with other places.
In all of my years there, nothing ever got dusty, I never saw a single bug, and I met lots of other people who have their things stored there. Every February I’d get into neat conversations with people from all over the world who use the place to store their gem show booths and cases every year, or people who had their holiday decorations stored there for twenty or more years, so I’m obviously not the only one happy with the place.
When I closed my unit down last weekend, I asked Nate if he needed any testimonials, and he suggested checking Unilocal.Well, I’m glad I did. They certainly deserve a good review.