Legacy At Dove Mountain Apartment Homes

I relocated to Tucson in February 2015 and rented at the Legacy while we searched for a home. The customer service, maintenance and friendliness is amazing. The prices were also good. I highly recommend the Legacy as your temp/​or long term home.

The area and location are super nice. The apartments are also very nice. However, when you move in, you are granted one covered spot, which is standard, but most people usually have two cars if your a family or couple. The uncovered spots are VERY limited, meaning you have to get one early or else you’ll be parking nowhere near your apartment. Don’t bother calling the maintenance man because most of the basics are «not part of his job» as he states. Besides the manager, no other person can answer any of your questions. They are incompetent and uneducated about their property. Throughout my 2 years living here, I have seen the manager about 3 times during the times I have been there, so it is very difficult to get any question answered. If you want to transfer before your lease is over, it will cost you about an arm and a leg and maybe your butt cheek too. In addition, the pool is advertised as heated, biggest lie ever. When I moved here, it was ice cold, never once has it been heated. Usually the pool is full of bugs. Also, the jacuzzi is not that relaxing when all you get is constant inhalation of chlorine galore. The security gates are constantly broken and it takes several weeks to months to get fixed. Furthermore, they say that pest control comes often, but all I ever see, are crickets and scorpions and lizards EVERYWHERE. I kill about 3 crickets a day inside my apartment everyday and I am a VERY clean person.

This place went downhill. Been living here for over a year. Major problems:
If your neighbor is extremely noisy in the extreme early morning hours and you have made numerous complaints and even called the police; management will do nothing but tell you to suffer.
You can keep an abondoned car with a tow sticker parked here for months. Management won’t do anything.
They turn off the heater for the pool during the winter but still make us pay the full price for gas; management won’t reimburse us.
There is a high turnover of staff here.

Been living here for a while, trying to see how this place operates before giving a review. This place is quiet and tucked away from the main street (Tangerine) and is dog friendly with a little dog park near the pool and jacuzzi area. The pool is heated and the staff usually has towels on the lounge chairs for you to use and there’s 2 gas barbecue grills at your disposal. The fitness room is clean and has ample room, cardio equipment, and some weight resistance machines and usually has workout towels for you to use. There’s covered parking stalls, I think one covered stall per unit, and adequate open stalls for any other vehicles. If you own an SUV/​truck or a large car, don’t bother leasing a garage. I’ve seen how small the garages are and a mid-​size car looks like a tight squeeze. The maintenance staff is friendly and usually gets any repair requests done within a day or two. I would’ve given this place 5 stars for this review but unfortunately one of the leasing office staff member is a pure b**ch. She’s never friendly and tends to be condescending when you have to talk to her in person. Other than that bad apple, the Legacy at Dove Mountain is a really nice place to live.