Len’s Auto Brokerage

We’ve been customers since they opened. I think between me and my husband we’ve bought a dozen cars here. Always walk away happy and always come back happy when we’re ready for another car. Comfortable, casual and cool, the staff is friendly and they get it done.

My family has purchased 15 or so vehicles from Len’s Auto Brokerage over the years. Great service, along with a fun staff is what you will find when you go. They can custom buy your vehicle for you if you don’t find what you need. They are the professionals that you have been looking for. So, go check them out! I’ve been very happy with them.

My experience with Len’s bounced between satisfaction and frustration. I bought a pick-​up from them for my son. I spent a lot of time dealing with Harvey, who I thought was very open and honest, and did whatever was needed to make things right. The truck had a couple of mechanical issues that Harvey quickly took care of and got the truck back in working order. My frustration comes from dealing with some of the folks in the office. The day I bought the truck these folks seemed completely disorganized and I ended up spending quite a bit of time actually buying the truck. Furthermore, here it is 6 weeks later and I dont have any of my registration data for the truck at all. I called to inquire about this since the temporary tags have expired and there is only 1 person, Madonna, to talk to. The first time I called, someone takes a message to give to her and promises she will call back. So 5 hours later I call back and get Madonna, and she seems to have no idea what is going on and takes my number and promises another return phone call. I know that driving down to the MVD and getting 10 plates cant be that difficult. She clearly didnt do her job and now my son is driving around in an unregistered vehicle. I could have done this myself the same day I bought the truck. So much for customer service. And of course the person who could expedite this, Harvey, is out of the office. Just my luck.

We were on the lookout for a beat up truck. We ended with a REALLY NICE truck. The selection of used automobiles was good. Our sales guy was Willy. He is fabulous! He knew exactly what we were looking for and helped us get the best deal possible. If you are in the market for a used vehicle, Len’s is the place!

Len’s Auto Brokerage has been in Tucson for many years and continues to provide quality used car and truck sales to buyers, providing access to financing if needed. They have a reputation as being fair and honest. I personally have been a customer for several vehicles.
Brian Kahn is the business owner and car buyer for the sales team and is involved with decisions concerning stock and business decisions, however it is common knowledge that his right hand man, Harvey Faulkenstine is the real Big Boss and makes all the important decisions. Talk to ‘Big Bri’ first, then make your deal with ‘Harv’.