Michaels

Very very poor costumer service. I was greeted by an overly sarcastic man who seemed to have no time to help me find what I needed. Looks like I’ll be shopping at a different craft store from now on.
Me: «I was wondering what art glue would work best for my project?»
Employee: «well we are a craft store… we’ve got a lot of glue»
Didn’t even listen to or answer my question! Lovely. Oh look his sarcastic tone is rubbing off on me. You’d think Michaels would hire better, more properly trained employees.

I have been to many Michaels Craft Stores across the States but this location was the worst I have ever been. Every time I asked for a military discount, they said, oh it is only on Wednesday. Then when I went there on Wednesday night, the guy said oh it is on Tuesday. Any way, either you do or you don’t. Any other Michaels Craft Store gladly had given me a discount every time, any given day. Layout of store is average. But because of the lousy customer service, they get two stars from me.

I am a domestic goddess in many ways but I am super uncrafty. I am pretty sure could glue gun my eyelids shut. Even if I didn’t, my projects would most likely look like I did. However, now that I am with child, I feel the need to create and do projects. So, I packed the family up and braved the crazy holiday crowds. Back off Martha Stewart, there’s a new crafter taking over. What? I have an active imagination, or perhaps grandeur or I’m simply delusional.
I had a mission, to get in and get out. I had my sights set on acrylic paint, paper, Hodge Podge glaze, brushes and a clear Christmas bulb. Not wanting to dip my baby’s hands and feet in toxins, a grabbed one of the store workers who were readily available. Insert sigh of relief.
I got in and quickly got out– well after waiting in line for 10 or so minutes. Make sure you download a 50 percent off coupon on your phone. I’d pity the fool that didn’t.
Next stop: Joann’s which was right across the street to find the clear Christmas bulb that Michaels was out of. I appreciated the store clerk’s tip on where to find it, even if she was driving my into the arm’s of her competitor. Just sayin’ if you need help– these ladies are great.

I am very impressed! Karen and custom framing was so helpful on my project. I had three pieces of art that I needed to frame. Which I have never done before. So I was a little nervous about the process. She immediately welcomed me and made me feel really comfortable. She helped me find just the kind of frame that I wanted. And she even helped me to ensure it was a price that I could afford. I don’t think I ever would have picked out textured red lacquer frames. But I love them and cannot wait to see how this art looks within them. Thank you so much Karen!

Michaels is a crafty-​persons paradise. I love to come here and wander around. The store is pretty humongous and has anything and everything you need for your project.
Michaels has pretty good prices and they always have sales going on. For example, today I wanted to buy a picture frame for my wedding pictures. Come to find out, a lot of the frames were BOGO.
There are also classes that are offered like beginners knitting classes.
The employees are usually pretty helpful though today there was a younger person (employee) who seemed to get into an argument with an older lady who was confused about framing I did not appreciate the employee being so rude.
All in all, Michael’s is always a joy.

Sure the layout is dated, but like all Michael’s stores, I almost always find what I want here. Sometimes the line is long and that sucks, but it’s so worth it with the coupons you get off of their website.
I recently had a painting framed here and was helped by the fabulous Karen who took the time to make sure she understood what I wanted. I took her matting and frame suggestions and the painting turned out PERFECT! I love it and Michael’s with their custom framing sale! Yay!

Everyone here is so helpful, especially Katie who special ordered some discontinued items for me from other Michael’s stores around town and brought them to this one. I was very much impressed! I can use these items for my wedding now, and I have all that I need. Love this store!

I always, always spend more than what my budget intends to whenever i’m in this store. I always find things to get inspired on even if i’m craft challenged ^_​^ I can get lost in all their goodies and before you know it hours have been wasted. So beware from all the craft monsters they’ll come and get you

I always find what I’m looking for at Michaels, and then some. I go through spurts of Michaels’ visits, and I’m currently in one. I’ve been working on a couple of different projects, and Michaels is the only place to get everything I need. Looking for special glue? They have just about every glue you can ever imagine needing for any crafting project, large or small. They also have a wide variety of gluing accessories that you didn’t even realize you needed, but clearly you do! Need magnets? Great! Michaels has a nice variety of those, too! Stamps/​ink? Check! Aisles of scrapbooking stuff? Check! Woodworking supplies, including completely pre-​made doll houses that only need painting? Check! Home decorations, holiday/​seasonal decorations, frames, glass items, children’s art projects, and everything in between. We actually recently bought out their stock of a specific frame stand. They were the only place that had the size we needed.
This location’s layout has changed a few times over the years, but I think they finally have a good setup and seem to be sticking with it. For me, someone who isn’t very craft-​oriented or artistically savvy (though I try), the store makes sense and I can reasonably assume where to find just about anything I need without having to ask for assistance. I’m glad they organized their check-​out system, too. The store gets really hectic around holidays, and having some order in there is a good thing.
The prices aren’t always the most fantastic, but they always have coupons. If you have a smartphone, download their app. It always has a good coupon, and it’s simple to use.
One question though, Michaels. It’s July. Why are you putting your Halloween stuff out already?! Don’t make me think of the holidays so soon! ;)

Love going in to Michaels and checking out the new merch. sign up for their email list and you will get coupons emailed to you just about every week :)

I honestly hate going into Michael’s. However this store is A-​OK. I find what I need my only complaint is have some more cashiers! Sometimes the lines are horrible especially when you wait 3^rd in line for over 30 minutes… oh well I still continue to go back!
They always give out coupons and I really can’t complain. If they don’t have something in stock they let you know when the shipment is coming in which I love!

Michaels is like another universe to me. I’m not the art and crafts type and I’m easily distracted, so I rarely accomplish what I’ve set out to do when I come here. I got lost in the glitter aisle convinced that I totally need sparkles when what I really need is some glue, paint and construction paper…
However, If you go there with a game plan and STICK to it, Michaels is great for that specific item or project you plan to work on, but YOU HAVE TO ASK FOR ASSISTANCE, or you can really get lost in there! If you ask for some direction most times the staff is helpful. On my last visit, I was helped out by a woman who is also a pre-​school teacher, so she gave all kinds of tips and tricks for my project and it was probably the first time I didn’t buy something I didn’t need.
This store is probably a dream come true for the crafty types. In time, I’m sure I’ll be able to navigate the store on my own…

When I was a little girl, my sister and I would go to the cozy and friendly Michael’s by our house, babysitting money in hand, and delightedly sort through bows and silk flowers and clips and all kinds of enticing craft supplies, which we would joyfully bring home to create accessories and projects.
This Michael’s is basically the diametric opposite of the Michael’s in my memories. It’s cavernous, dusty, and disorganized. If you’re not familiar with the layout of the store, it’s incredibly difficult to find anything, including a salesperson. On my last visit, I walked through the whole store without seeing a single person to help me find what I wanted (paint markers). There was discordant music playing. There were huge gaps on the shelves; things that weren’t stocked, and hadn’t been in a long time. Walking through this store is reminiscent of a nightmare.
Eventually I found what I was looking for; the selection was meager and I got the last 2 pens in the color I wanted. One of them didn’t work very well.
A friend of mine who’s a professional artist has reported that one multiple occasions he bought paint there that had been on the shelf so long that it was dried out. He kept complaining to the management; they refunded his money but they wouldn’t take the bad paint off the shelf. He orders all his paint from France now.
So sad. Craft shops should be joyful.

This store just feels… stale.
Stale merchandise (dusty, old) and it just feels chincy.
Michael’s is good when you need that one specific thing for that one specific craft project. I came here for some calligraphy markers to address some wedding stationery and they had what I needed. However, if I were coming for something more important or of higher quality (for example, some scrapbooking stuff or high quality paper) I would look elsewhere.
One recent improvement they’ve made is the cashier line. Instead of individual lines, they now have one line and video screens at each cashier station and a paging system to let you know which cashier is open.
It’s nice to have a Michael’s in town, but it may not necessarily be my first stop every time.

It’s a four star if you like this sort of stuff. My wife loves this place but I only come here if I’m ordered to do so because to come here on my own would be too girly for me and I don’t get down like that! Basically, I’m not that artsy and crafty. I only come here if I’m told what to buy.

went to michaels to see if they had the supplies i needed for my daughter’s birthday next month.
it didn’t feel very organized in there. the signage above the aisles were pretty vague and when i stopped to find an employee (he was hard to find!!) he could have done a better job to guide me to the right place.
i will probably go to a different craft store to see what other options i have before coming back to this location.

I’m an artist, so I frequent this establishment on occasion to buy paint brushes, paints, and canvasses.
They have a wide assortment of artsy and crafty items like fake plants, holiday décor, art supplies, framing services, and cooking accessories. It’s great for those with a creative gene.

Do you need stickers? Because Michaels has every kind under the sun.
Run of the mill Michaels store — every crafty thing you can think of neatly arranged under one roof and just waiting for your wallet to open.
They have a great scrapbooking section (did I mention the stickers?!) and an entire aisle of glue. If you need to adhere something… run, down’t walk, to Michaels.
Overall it’s a very clean store, very organized, & the staff are helpful and friendly. I will say — a lot of the pre-​made/​arranged floral displays by the cashiers are absolutely hideous.

Still a mess. If you read my review back in December I pointed out that things were here, there and everywhere. Same story tonight. Maybe cause it’s the holidays… still…as in St Patty’s day? I dunno. In any case, I didn’t any staff folk around to ask a question and wound up taking a lot longer to track down what I needed for an event this weekend. Sort of a bummer because I want to be able to local, but I don’t know any local craft stores that have as wide of a selection, even if it’s always a mess.
Know Before You Go:
Sunday is ROUGH. Try to make a weekday trip if you can to avoid long checkout lines and crummy parking.

Three stars instead of two because I almost always find my item — however this is mainly due to my ferret-​like skills of Finding. A trip to Michael’s, like any scavenger hunt, requires a willingness to follow clues, look high and low, and retrace your steps. Don’t ask for help, that’s cheating — and it’ll slow you down.
Another reason for three stars instead of two: I appreciate the weekly «40% off one item» coupon; sometimes it’s 50% off. Sometimes it is the sole reason I buy the Sunday paper.
And finally, three stars intead of two because I always go back, wait in the slow moving line, and spend my crafting dollars at Michael’s.