Murphy’s Gunsmithing

Been there a few times. Always treated well. Sold a handgun through consignment with them and was happy with the result. I’ve recommended the store to others and will go back when in the area.

To Start, service was poor i called in advance in regards to selling my gun and the guy on the phone said he could give me $ 350. i got there let them know i was there to sell a gun one gentleman was nice an notified another employee an the other wasn’t so nice he argued and snapped at the other. Just a little unprofessional in my opinion

One of the few, if not the only, gun shop where you can trade or sell. I don’t know how pawn shops compare though but this place is dedicated & has a wide selection. The layout isn’t fancy but it shows you they mean business.
One employee in particular gave me a nice recommendation for a Springfield XDs they had for a possible trade. I didn’t take the deal though because i already paid too much for this gun. Also I don’t know if that gun was recalled; i’d have to check next time i go.
One of the older-​more experienced employees here discovered that my newly bought Kahr P45 had deep-​unusual cracks inside the barrel. Thank God, no wonder it was jamming easily. & thank God it came with a limited manufacturer warranty. i sent it to the manufacturer free of charge, they replaced the barrel & guide rod and test fired 36 rounds. I got it back & i haven’t had to pay. But i haven’t had the chance to go shooting again but ill try to keep my posts updated.
The reason why i didn’t 5 stars is because there’s stuffed animals & furs hanging on the walls. I’m not fond of the hunting of cougars, wolves, bears, or coyote. Hunt deer or hog but leave the endangered-​predators alone. That wall-​space can be used to hang guns instead.

I have been coming to Murphy’s off and on for several months now, bringing all my business here and a friend or two along the way, mostly because I work in the area and it’s very convenient to stop in and pick up some 22 or any other supplies I may need. Pricing on the ammo could be a little better, but that’s a given considering Mom and Pop shops don’t make money selling guns. My experience with this company has been somewhat positive, but most of the time neutral, per se. The portly fellow has always been very helpful and the woman who works there is a very friendly person.
However, some of the others in the shop are ruining their reputation. Most of the time when I come in and ask a question they are usually very brief with me, or do you not have much information at all. It’s almost as if they are irritated to see new customers or those inquisitive enthusiasts who are fairly new to the hobby. I could be wrong, but this is the impression I get on a typical stop into Murphy’s.
Today I decided to stop coming here.
A grouchy old dude working at the front counter, who didn’t even bother to say hello, was the last straw. The reason I had come in today was because I was looking for 357 magnum hollow points that I could carry with me when I go hiking. Something to either scare off or mortally wound any dangerous critters such as mountain lions. When I asked the guy if I could take a look at what ammo he had he proceeded to take out every single box of 357 on the back shelf and put them all down in front of me. When I asked him for any information about these rounds, he couldn’t come up with anything intelligent besides what grain bullet each were. When I started looking at each individual box he was real quick to say «They all do the same thing»
??? Do you think I’m an idiot?!
I smiled at the man, said thank you, paid for my ammunition and left without knowing what I just bought. Actually, I take that back. He told me the federal hydra shocks were very popular. Thanks guy. Not going to come back here.

Definitely a ‘mom and pop’ feel to this store. Lots of really cool things to gawk at. I can spend all afternoon in here just appreciating the variety of firearms to look at. I found a used Bianhci holster for my S&W 686 2.5 inch pistol for just $ 20. Great find! I’ve bought four firearms from Murphy’s and plan to continue to give them business.

I’m from out of town and I was looking for a decent firearms store in Tucson. I found this place on Unilocal so I figured that I’ll give it a try. The parking lot is pretty tiny and going inside is a little weird. The lighting is pretty dim and they have plenty of rifles and pistols. Looking at the ammo, it was over priced. Salesman asked if I needed help, just told them I was looking for a Judge, but I couldn’t buy since I was out of town. I guess it’s an «ok» gun shop. Could be a little larger and spread out, everything is crammed inside.

Unfortunately, several members of the staff is very unfriendly. They send me a vibe as” you need me, I can treat you any way I want, I don’t need your bushiness. There is also an employee, you can’t miss him. He wears a colorful hat. They really need to get him out of the publics eye. Worst service, I heard him pissed off because he had to stop what he was doing to get the phone. Needless to say the person on the other end of the line received the worst possible customer service ever. «I hope it was not you» i think their mission statement is, If you don’t like being treated like crap, go somewhere else. Needless to say, I have.

These guys have been great! I bought my first handgun, a ruger lc9 talo here and just recieved my special order purple ruger sr 22. They went over the breakdown and features, answered all my questions, and just super helpful without being overbearing. And best of all, they don’t treat a woman like an idiot! I have been to many stores that said «sweetie» and «where’s your husband» when I shop. Not here, I felt like a shooter! And the prices were great! They will get all of my business!

Customer service here can only be experienced to be understood. Most of the guys here are pretty helpful — if you approach them. If not, on the rare occasion they’re not packed, three or four guys will just look at you as you continuously wander up and down the counter in front of them. I suppose that’s also a good thing. If I need help, I’ll ask. It’s just weird to have people in a sales environment not offer any assistance. Definitely not a place for a newbie, though.
They have a pretty good selection of new and used guns and usually have ammo unless there’s another political upheaval affecting it. The thing I enjoy most about them is they’re one of the only local shops I know of that offer a layaway program for longer than 30 days.
My biggest complaint is the store size. It’s small and usually packed inside. You’re constantly saying, «excuse me» as you have to brush against people to pass. The parking lot is the same way. There’s no real defined spots. Just a lot out front that only accommodates about eight cars and people attempt their best to follow some semblance of order. You’re usually better off to park at the Circle K right next door.

I don’t know what everyone is complaining about here… my wife and I went to Murphy’s a few weeks ago… for the first time. We are 100% new to sidearms by the way. Dave helped us pick out two gorgeous firearms (our first). He didn’t pressure us whatsoever and we took several hours to choose.
I’m sure it was obvious to him that we didn’t know anything about firearms purchasing. What I liked the most was that he spent about two hours with us!
If you can’t tell that this is an old school place with old school attitudes, perhaps Murphy’s isn’t for you. I appreciated the old timey atmosphere… especially some of the ancient weapons hanging on the wall.
Their pricing is beyond fair!
I’d recommend Murphy’s to anyone!

My first impression of Murphy’s was that this was truly a mom and pop operation, and I felt good about giving them business which I have in the past. I noticed that it’s busy all day no matter what time of the day it is. And I’m always asked If need help By the next available associate which I appreciate. They have a great selection of new and used firearms, and at reasonable prices. Their 90 day layaway policy is one of the best I’ve seen any fire arm store, And the reason why a few of my friends have gone to Murphy’s. In my opinion they really don’t have a huge selection in ammo. It just seems like they don’t have the shelf space. They have always been helpful in recommending parts or equipment that’s right for my guns they are very knowledgeable including Ma Murphy haha.
The only negative thing I can say and it’s very minor is that they can spruce up their customer service. Now customer service is not just fixing the situation with your customer, it’s also in the way you present yourself and the demeanor that you present that service. Customer service should not just be cut and dry. There’s got to be a little bend to it in order to make the customer happy.
«My experience was after buying a rifle I asked the associate if I could get my scope mounted and bore sighted, his reply was sure for $ 10, And he had to think about the $ 10 which tells me that there is no set policy on that. Out of pure principle I refused to pay, because that should’ve been a free service. I don’t want to sound cheap, but this service is often offered for free at any gun store or sporting good store When you buy a weapon or a scope.»
So far this one incident is not going to stop me from going to Murphy’s again, The upside is still so big that I will continue to do business there. I like their prices, I like the inventory, I like their knowledge and there layaway policy. This is truly a real gun store.

Murphy’s has some of the best stock in Tucson, as well as great prices on used guns. They’ve got an amazing selection of both rifles and handguns, and their prices have made me put up with some less than ideal behavior. I’ve had some great experiences at Murphy’s, and some not so much. I’ve purchased a few thousand dollars worth of guns and ammo there over the years, and have found that the clerks can be helpful, knowledgeable, and friendly, or they can be intentionally obtuse. I’ll give you one experience of both, and let you decide for themselves.
The first good experience I had there was while looking at pump action shotguns with my younger brother. We ran into an employee by the name of Tom who really knew that area of the firearms business. We asked a ton of questions, and he showed us a bunch of models, and based on what we wanted he led us to the tried and true Remington 870.
I had a slightly negative experience when looking for a pocket gun for concealed carry. When I got the attention of a sales clerk, I asked a whole ton of questions, and the clerk deflected letting me know that I wanted a full sized Government 1911 in 45ACP. «I’d like something easy for CCW now that we’re a constitutional carry state». «Take a look here at this Sig Scorpion 1911» «What about that Kel-​Tec PF9 or Ruger LC9?» «You should look at this commander’s model 1911.»
In summary, great retail store, great selection, and great customer service if you can find the right employee.

First– I’m not a hunter, and I am a bit baffled by hunting trophies.
However, I am an avid handgun shooter, and I am also quite a pain in the rear. They have cheerfully have put up with me for over 20 years. They are my first choice in firearms. They have what appears to be the largest selection of new and used firearms in Tucson.
Since I tend to be really picky about my choices in firearms, I haven’t had any repair issues (except for routine service) in years.
They have treated me fairly. I will return.

Murphy’s is losing two stars because of an experience I had today (the second time I’ve had it with them). I purchased a pistol in .32acp a few days ago. I’m planning on going to the range tomorrow, so I wanted to pick up a box of ammunition to run my gun. I called five stores in town to check on availability and pricing.
Generally, the calls went something like this.
«Hi, I’m looking for .32acp ammunition»
«Yes, we’ve got that, it is $blah» OR «I think we’ve got that, let me go check… Yes, we’ve got that, it is $blah.»
Not at Murphy’s, where I guess they delight in either being obtuse or *censored* to customers that want to give them money from time to time with no rhyme or reason. Here’s the conversation at Murphy’s.
Me: Hi, I’m looking for .32acp ammunition
Clerk: Ok
Me: …
Me: …
Me: So… do you guys have any?
Clerk: Yep
Me: …
Me: Could you maybe tell me how much it is?
Clerk: Yep.
Me: …
Me: So how much is it?
Clerk: $ 17 per box of 50.
What exactly did they think the purpose of my call was? To chat about how I was looking for .32acp with a clerk at a gun store, get an «OK» and then move on merrily about my day?!
Particularly vexing is that this was the best price in town by a couple bucks. I was so annoyed, though, that I spent my money elsewhere.
That said, Murphy’s still has a great used gun selection, with some occasional gems. The customer service most of the time is downright gruff (even though I’ve spent thousands of dollars at their store), and is downright infuriating at times. Justin, the aforementioned younger clerk with glasses and black hair, is the only saving grace for the customer service there.

We received excellent service from Justin (younger guy with glasses) who helped point us in the right direction for what we wanted. He seemed very knowledgable and the prices were on par or better than the warehouse stores in town. Only reason I’m not giving it 5 stars is that it’s a small store and hard to move around (too many people packed in there) and parking is difficult due to the small parking lot.

Meh, Ive experienced better. This place is alright. they have a ton of guns. But, they are also over priced (for their used guns). I also see prices that are consistently more expensive.

Well to keep with the others, I too am not a hunter but that doesn’t stop me from enjoying guns or murphy’s. All the guns I own (that I have bought my self) are from here. They have all kinds of ammo even the .32 I need for my hand-​me-​down walther ppk (yeah James bond’s gun)

Full disclosure – this review is from someone who doesn’t hunt, or even eat meat, save for seafood. I target shoot and reload enthusiastically, but that is it.
This gunsmith reminds me of what I was used to seeing in the foothills of the Adirondacks back in NY. It’s set up like someone’s hobby more than someone’s shop. And that is not a bad thing. The selection is incredible, both new and used. They have a better selection of revolvers than any other store I have gone to in Tucson. And the prices are fair. If you are looking for a Ruger revolver, you have to visit this place. Ammo selection is pretty good. If they don’t have the type or caliber you like, ask, because while some of the ammo is on the floor for browsing, others are stored behind the counter. I’m not sure why this is, but whatever. Price for ammo may be a little steep, but then again, I guess maybe it’s just gone up a lot over the last couple years. Stock is also maintained on reloading materials and tools.
As stated by the other reviewer, the walls are covered in trophies and antique firearms, as well as the occasional blade, thrown in for good measure. This are fun to look through. There’s also some antique revolvers (and likely rifles) for sale as well.
The store seems to always be doing a great amount of business. The place has always been packed when I have been in there. Still though, the staff has been helpful, and really taken time to answer my questions. I was a little leery at first because so many of the staff just look so young. But they really do seem to know their stuff. And while it will likely take you showing the initiative to start the dialog, once they know you have questions, they are more than helpful and patient.
The biggest issue I have with the place is parking – for the amount of business that they seem to do, the lot is always very full. Fortunately, you can park along Country Club if you need to.

For a shop who has been a high volume mover of Gun’s for years, (especially the Vaquero), i cant believe it took me so long to get around to this store.
Justin, a sales associate, helped me out with a lot of great information. Told me that the animals, which are awesome, along the walls were all shot by Murphy, who of course owns the shop.
The store was filled with people, and the walls were covered in antique pistols, rifles, swords, knives, it was very intriguing.
The selection borders on too much, the quality is very good, the antiquities make it more interesting, and the history and service are bar none. I will really enjoy coming back here.